Used 2018 INFINITI QX30 Consumer Reviews
Used QX30 for sale
We have a limited number of reviews for the 2018 QX30, so we've included reviews for other years of the QX30 since its last redesign.
Wish I Knew Then What I Know Now
Svnisus, 08/31/2018
2018 INFINITI QX30 4dr SUV w/Prod. End 5/18 (2.0L 4cyl Turbo 7AM)
177 of 181 people found this review helpful
Please, please, please I BEG you before you purchase an Infiniti QX30 open the rear hatch and look to see if the left wiring harness is crushed. If so, please walk away. My brand new 2018 with only 70 miles was purchased on 6/16/18. Because the start/stop feature battery was dead I didn't actually take possession of the car until 6/26/18. During the first month of ownership I began having problems with the backup camera going black, navigation system flashing weird messages and the lights and radio not turning off after the car was turned off and the driver door was opened. When I took it in for service the dealership said these problems were because software needed to be updated, which they did. There was also a window gasket that needed to be replaced. That part was ordered and an appointment made two weeks out. This car came complete with a rear cargo cover which we didn't disconnect to vacuum the top of until approximately 5 weeks after purchasing it. After dropping it down we saw the left wiring harness was damaged. The next day I drove it to the dealership and was told they would order a new cover and replace it at my next already scheduled appointment. Upon returning for that appointment I was told they couldn't order just the harness cover, all the wires which control the whole car run through the harness and it was one complete part which would have to replaced. They quoted me a price of $11,000 and due to the cost they were going to have get approval from Infiniti beforehand since it would be covered under warranty. The dealership had given me another QX30 loaner to drive. I checked and that harness was completely intact. I then checked several others on the lot and found 4 out of 6 were compromised, one to the point the VIN number tag located above the left harness had been pushed up and out of place. Infiniti refused to replace the wiring harness. I then contacted Infiniti Consumer Affairs, they opened a case and said a regional manager would contact me. After speaking to the regional manager, again my request to have the problem corrected was denied. I was told it was a design defect and yes, the wires were being pinched but there wasn't any sense in replacing it since I hadn't really hadn't had any major problems because the next one installed would just do the same thing. I explained I was concerned about both electrical failure and since I keep cars for a very long time, what would happen if these electrical problems didn't occur until after the warranty expired. I was told there was nothing they could do. I then asked to speak to someone over the regional manager and was told there wasn't anyone else that dealt with the public. I then called Consumer Affairs back, explained I wasn't happy with the situation, asked again to speak to someone else and was again told there wasn't anyone else to talk to. This morning the car was in reverse and once again the backup camera went to black. I emailed the service adviser to schedule yet another appointment to have the car looked at. I firmly believe it is all tied to the design defect causing the wiring inside the harness to be compromised and Infiniti refuses to take responsibility for the problem.
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I great smooth and fast SUV
Augustus, 10/18/2017
2017 INFINITI QX30 Premium 4dr SUV AWD w/Prod. End 11/16 (2.0L 4cyl Turbo 7AM)
29 of 29 people found this review helpful
The car has performed above and beyond my expectations thus far. Super smooth ride with the premium version AWD SUV. When car is in standard mode it really accelerates. It's a weird feeling walking up to this car because of it's low profile however, when you are driving it you still feel like you are driving an SUV. At first I wanted the dark grey car but saw the majestic white with beige and black leather interior and fell in love. The only things that still bother me are the button puss park. It still freaks me out. Also the back up camera sometimes turns black when your backing up. (it happened to me only about 5 or 6 times since I owned the car). I spoke with the Infinity Dealer about problem and they said it is a known issue with this car and are in the process of resolving it. Love the large premium tires too with beautiful dirt free trim. What else can I say about the Bose stereo and Speakers. Phenomenal! Bluetooth works great too. Dimming mirrors at night to take away that annoying one car who always seem to have his or her bights on. Adjustable seats a re wonderful and cater to small people as well as large. Great lumbar support! Nice beautiful cockpit with everything under the sun . Too much to even name.One thing is missing though. Where is the sunglass storage? I feel great when I'm in this beautiful looking car. And when you feel great you look great! We have 2 cars at home and I always tell my wife not to dive this one because driving is fun when you are driving in a QX-30!
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2018 INFINITI QX30 for sale near you
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What a great car!
Mike Chaudron, 02/25/2017
updated 03/05/2018
2017 INFINITI QX30 Premium 4dr SUV w/Prod. End 11/16 (2.0L 4cyl Turbo 7AM)
79 of 85 people found this review helpful
Purchased my QX30 due to a job change and needing a different vehicle. I needed a good road car with a hatch for occasional supplies. It'll be just me 90% of the time and will seldom use the backseat, as we are empty nesters and my wife has a larger SUV. After a lot of research I found the QX30. Previously I owned a G37 and liked the car, but had a terrible dealer experience (in another state). I found the model I wanted, Premium black/black and test drove it. After getting multiple quotes I was able to reach a deal. The car is great. It's based on the Mercedes GLA 250, but I think the Infiniti looks much better. It handles extremely well and the twin turbo is plenty powerful with loads of torque at the low end. There are three drive modes, economy, sport and manual, which allows you to use the paddle shifters. It's quick and agile. The Bose Surround Sound is outstanding, the best sound system I've ever heard in a car. I love being able to see text messages on the screen (they are read to you while driving) and the touch screen is excellent but I prefer to use the turn knob. The interior materials are very upscale and the seats are amazingly comfortable. I feel it's a great SUV for any one who wants a great looking, sporty, excellent handling small SUV. It's ideal for empty nesters who don't need to haul a bunch of people.
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Infiniti is like family to me
Lynn, 01/09/2018
updated 08/01/2019
2018 INFINITI QX30 Sport 4dr SUV w/Prod. End 5/18 (2.0L 4cyl Turbo 7AM)
42 of 45 people found this review helpful
This QX30 model has a major design flaw. When driving with A/C on, every couple of minutes it blows hot air then reverts back to cool air. I have noticed this even when driving it with vents only,no A/C. I bought this car cause I liked the look, size and handling and its adequate cargo space. I would have preferred a hybrid but settled for a known commodity. It hasn't gotten more than 25 MPG but it was advertised at 31 on their sales sticker. It didn't come with "heat seats"or lane protection and there is no automatic lift gate opener either in the car or under the back bumper. It has had a rattle since I bought it - interior - its been checked on three occasions at the Infiniti service repair and they cannot find the source of the rattle. Aggravating. The sun room is really a moon roof, it doesn't open to allow fresh air into the car. I am not as enthralled with the car as I was when I bought it in Nov. 2017.
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An underrated car that saved my life!
Sy, 01/02/2019
updated 01/11/2021
2018 INFINITI QX30 SPORT 4dr SUV (2.0L 4cyl Turbo 7AM)
51 of 55 people found this review helpful
This is our first "entry" sort of vehicle and it feels anything but. We brought a fully loaded red QX30S in red and is stunning! I've noticed that the lease deals are great on this car but I always keep my cars for 10+ years so I don't lease but you might want to look into it. I would not recommend this car as a main car if you have a family with young kids I would recommend a bigger SUV, but I would definitely recommend it as a weekend or a smaller daily driver. Having many cars I needed something daily driveable and practical with more space but having that fun factor this was the final decision. I test drove the Range Rover Sport V8 and was about to get but the screens did not turn on during the test drive which was an automatic turn off, test drove the Cayenne and it was fun but kind of too big, Macan GTS and was fun but small, the GLC 43 SUV and Coupe we’re not impressive in the slightest(also my friend is having nightmares with hers). After realizing how much I loved my G sedan I decided to look at Infiniti and the new QX50 but that was first model year and no, so I saw this car in the parking lot and I fell in love. I brought it and have no buyers remorse. I have only seen one of these on the road in the 5 months we've had it but it is a huge head turner, especially because of the beautiful red pearl paint. We surprisingly get compliments on it all the time. The Sport trim comes with every option besides the adaptive cruise and that is ok because this car is easy and fun to drive anyways so it is not needed. We have always had powerful W12, V8, and V6 engines so we were extremely skeptical about coming to a turbo 4 but this car flies! Having a G35 alongside this car, I do not feel it is underpowered, it zips and is great in the city or highway, there are no problems passing cars at 80+mph. Even though we got sport model, the ride quality is not harsh, and handles great but you can feel the bumps a little more than higher luxury cars. I thought getting a FWD car would be a mistake but in the Florida rain, it handles well and feels safe. We always leave it in Eco mode because in sport mode it holds out the gears and makes me want to accelerate more but the dual clutch transmission is great! It has expensive feeling(compared to RDX) paddle shifters but it is always in the right gear. The only CON I have to this vehicle is the Auto-start stop system because sometimes if you come to a stop and your foot is not all the way down the brake pedal you will be stopped but the car stays in second gear and when you press the brake pedal all the way down it roughly shifts into first and cuts off the engine but it restarts fine, it has only happened a couple times but I still turn off the auto start-stop everytime I get in the car because the gas mileage is great anyways. In terrible rush hour(bumper to bumper for an hours on I-4/I-275), I usually get 24-26 mpg but on stretches, I get easily 31 MPG which I was impressed by. This car does have a small gas tank though so that is something I do not like but it is fine. The storage space is not terrible and the interior room is surprisingly roomy especially with my tall family.I was worried it would be too small but everyone is comfy we just lower the seats when driving and it still gives the SUV "commanding driving position" feel. The cargo space is plenty for the Costco runs as well. Finally: The features in this car are plentiful and surprising for the price. Full LED w/ swiveling and fogs is a great feature for night drivers, pano roof makes the cabin feel open and airy(it doesn't open which I do not care about but some people do), the parking features are helpful, the 360 camera, parking sensors, and self-park system are all useful, especially perpendicular parking assist,this car will do it! The navigation system is great and the live traffic is good, Bluetooth connects automatically with phone everytime I start the car. The Bose surround sound is pretty good. The seats(specific to sport model) are lovely and wow first timers too. They are black leather w/white sides&contrast stitching and suede inserts which provide amazing comfort when stuck in traffic. I spent months trying to decide on a car and finally came to this and I am extremely happy; UPDATE: 3k miles I love the car, only pano roof shade needed replacing under warranty free 1st mainUPDATE: 6k miles: no problems and still turns heads;wish gas tank was larger for city driving,but I’m just nit picking get one while you can! They discontinued them, why? Beats me... UPDATE: 7.5k miles; Long trips great except small tank but cruising at 90 for 200 miles no prob; was in shop for 1 month to fix strut; all under warranty but took a month which was annoying; this car is extremely safe; it has knee airbags and on impact of accident protects your ears with a sound. This car saved my life I’m extremely thankful but unfortunately it was totaled. Such a beautiful car but with that accident, thankful to be alive.
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