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Used 2017 Hyundai Tucson Consumer Reviews

3.6 out of 5 stars
102 reviews
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Pros
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5 out of 5 stars

Love this SUV

Jack wilson, 06/23/2017
2017 Hyundai Tucson SE Plus 4dr SUV (2.0L 4cyl 6A)
7 of 7 people found this review helpful

I have had it a month and have 0 complaints. Handles great and rides smooth. The SE Plus gives you a ton of features for a small amount extra. Dual climate control and rear air is appreciated by all my passengers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

So good that we bought 2!

Ross Anderson, 01/08/2018
updated 07/10/2020
2017 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
10 of 11 people found this review helpful

Hyundai has been outdoing themselves for the better part of the last decade; transforming from a crappy budget car company to making reliable and stylish automobiles. Presently, 2017/2018 Tucson is no exception. The exterior styling arguably the best in the small crossover segment and interior and safety standard features that Honda, Toyota, and Nissan could not touch with a 10-foot pole. In fact, we’ve purchased two Tucson in the last 16 months. Both Limited with Ultimate package and both for our parents. Our Tucson's have heated and COOLED (ventilated) front leather seats, heated back seats, navigation system with Apple CarPlay as well as Android Auto, a backup camera, lane departure system, blind-spot monitors, auto-braking with pedestrian detection, and HID headlights that turn with the steering wheel for better nighttime illumination. We cross shopped Honda CRV, Toyota RAV4, and Nissan Rogue and none of them could come close to the features/price ratio that the Tucson offers. On top of all that, the 10-year/100,000-mile warranty is standard. We are especially happy with the amount of illumination those HID headlights provide during night time driving; as our parents are getting old and they’ve told us that they feel much more confident driving after sunset. Other neat little features such as keyless entry, push-button start, a power liftgate, beautiful looking wheels, panoramic moonroof, better-than-most AWD system, and Hyundai’s proven reliability are icing on the cake. For just under $30k, the Hyundai Tucson Limited is going to be your best bet for the money. Update 7/9/2020: 3 years in still pretty good little SUV. Transmission continues to be a quirky thing on both Tucson Limited. Hyundai pushed out another software update to the dealers via recall but our VINs have not been selected for update. The A/C on the first of the two Tucson went out at 33,000 miles so we are now waiting for parts to come in to repair. Both vehicles get great gas mileage and looking back, Hyundai putting Apple Carplay in a 2017 vehicle was very forward-thinking. Our 2018 Lexus RX 350 F-Sport doesn't even have Apple CarPlay and it's a paint in the butt. Overall, no complaints!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Problems and poor customer service

Timothy Scully, 06/01/2021
2017 Hyundai Tucson SE Plus 4dr SUV (2.0L 4cyl 6A)
6 of 6 people found this review helpful

I had purchased a new 2017 Tucson because my 2011 Tucson’s engine failed. I was told that I had not maintained the oil and failure was my fault. In 2019 I received a recall on that car due to a faulty oil seal, so it really was not my fault. I had liked the car so purchased another in 2017 when this occurred. The 2017 was recently recalled due to a faulty abs relay so I brought it to the dealer for the repair. I was told by the dealer it also needed new rotors and brake pads which I later found out was not necessary at the time. After paying the $500 for the work I got into the car and the engine sounded horrible. The dealer told me I had brought it in that way which is a total lie because I drove it 53 miles to the dealer that morning because the dealer I had purchased the vehicle was out of business. I tried to drive it off the lot but the car now had no pickup, was making a grinding noise, and could not be driven. I had to leave the car for diagnosis- this was on April 9th. I was told the engine had failed but was never given specifics why and when I pressed them got various answers from uneven wearing on the pistons causing metal shavings, to the engine burning hot due to excessive oil burning. They said they would rebuild the engine at no cost. The rebuilt took until May 29th to complete due to lack of parts. The dealer told me they are having serious problem with that models engine and they can not keep up with demand for replacement parts. I called Hyundai Customer service and was given a case worker who never returned my calls or emails. I recommend not to purchase a Hyundai based on my experience with this company.

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5 out of 5 stars

Great , Small S.U.V

T, 12/23/2018
2017 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
6 of 6 people found this review helpful

I have the 1.6 Turbo Limited AWD (Ultimate Package) Let me say this I have owned the Tucson for a week now and I do notice a very slight lag when first accelerating again let me say VERY SLIGHT ...I do not see this 2 or 3 second lag that I see quite a few people writing about. And when you put it sport mode if there is a 1/4 of a second lag that's a long time. My guess is most of the people that complain about the lag issue drive aggressively but that is just my opinion. I believe there was a software update for the transmission so that may have taken care of the lag issue but am not sure I will find out when I bring it to dealer for the first service. The gas mileage could be a little better but with the turbo I guess that's an acceptable compromise. The ride is quiet smooth and comfortable. I am not a little guy but am also not a big guy and so far I have been very comfortable in both the drivers and passenger seats. I purchased the Tucson for my wife who LOVES it so far. There are only 3 cons to write about. #1 no C.D player #2 no heated steering wheel and #3 no memory seats. Those are all the cons the Tucson has. That's it. But at this price point it should have all three. This is the 2nd Hyundai we have owned we traded in a 2013 Santa Fe fwd to purchase the Tucson my wife wanted something a little smaller and so far so perfect. I am in Dutchess County N.Y and I want to see how it handles in the snow. We were able to purchase it as a used car believe it or not with 199 miles , it's a left over is all it really is. If i do start to have any of the lag issues in the future I will update my review but for now I stand by this one !!!

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5 out of 5 stars

2017 Tucson SE AWD

John K., 05/15/2018
2017 Hyundai Tucson SE 4dr SUV AWD (2.0L 4cyl 6A)
6 of 6 people found this review helpful

This car doesn't have all the frills of the "Value" or "Limited" models, but I wasn't looking for a flagship vehicle. The ride and handling is really good. The seats are decently comfortable. The sound system is fairly good. The amenities that you get on it for a base model are nice. Even got power driver's seat. Had the car for about 1.5 months now. MPG has been about 25-26 in mixed city driving. That's better than my last vehicle, a 2010 Kia Soul. Plus, I'm living in a more hilly part of the USA now, so it seems to have better fuel economy going up and down the hills here. Plus, the 2017 model I got new has a CD player in it. The 2018 models didn't have one. Being that I have music on hundreds of CDs, this makes it nice for me if I don't have a USB stick handy to drop some tunes on. If you're not looking for lots of flash and something that will turn heads and impress friends, but want something that looks nice, drives well, and is a good value...I could definitely suggest taking a look at this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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