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Used 2017 Hyundai Tucson Consumer Reviews

3.5 out of 5 stars
109 reviews

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5 out of 5 stars

New Tucson SE FWD

Vance Cerasini, 06/29/2017
2017 Hyundai Tucson SE 4dr SUV (2.0L 4cyl 6A)
9 of 9 people found this review helpful

Great value, comfortable SUV with lots for the money. Great quiet, solid and controlled ride. Wonderful fuel economy (26.9 city so far). Very well build quality. I couldn't be happier with my purchase. I'll see how the long trip mileage is this coming 4th of July weekend

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Problems and poor customer service

Timothy Scully, 06/01/2021
2017 Hyundai Tucson SE Plus 4dr SUV (2.0L 4cyl 6A)
9 of 9 people found this review helpful

I had purchased a new 2017 Tucson because my 2011 Tucson’s engine failed. I was told that I had not maintained the oil and failure was my fault. In 2019 I received a recall on that car due to a faulty oil seal, so it really was not my fault. I had liked the car so purchased another in 2017 when this occurred. The 2017 was recently recalled due to a faulty abs relay so I brought it to the dealer for the repair. I was told by the dealer it also needed new rotors and brake pads which I later found out was not necessary at the time. After paying the $500 for the work I got into the car and the engine sounded horrible. The dealer told me I had brought it in that way which is a total lie because I drove it 53 miles to the dealer that morning because the dealer I had purchased the vehicle was out of business. I tried to drive it off the lot but the car now had no pickup, was making a grinding noise, and could not be driven. I had to leave the car for diagnosis- this was on April 9th. I was told the engine had failed but was never given specifics why and when I pressed them got various answers from uneven wearing on the pistons causing metal shavings, to the engine burning hot due to excessive oil burning. They said they would rebuild the engine at no cost. The rebuilt took until May 29th to complete due to lack of parts. The dealer told me they are having serious problem with that models engine and they can not keep up with demand for replacement parts. I called Hyundai Customer service and was given a case worker who never returned my calls or emails. I recommend not to purchase a Hyundai based on my experience with this company.

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2 out of 5 stars

Engine replacement at 7300 miles!

Tina T, 05/04/2018
2017 Hyundai Tucson Limited 4dr SUV (1.6L 4cyl Turbo 7AM)
9 of 9 people found this review helpful

Dead on arrival. Stop- do not buy. Please note that the severe engine problems continue. The 1.6 engine needed to be replaced after rod and crankshaft failure AT 7,350 miles. Also the premium sound system intermittently stops resulting in no sound from the stereo, navigation and apple play.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Nice SUV. Loads of features for the price

Tucson shopper, 11/21/2016
updated 05/21/2018
2017 Hyundai Tucson Limited 4dr SUV (1.6L 4cyl Turbo 7AM)
26 of 29 people found this review helpful

The 2017 Tucson in ECO drive mode shows some hesitation when driving off at lower speeds. The other available mode is SPORT which you have to select for it to be enabled. There should be an option of selecting how you want to drive the car. That is why I didn't give all the points in shifting. Tucsons are not necessarily the quietest ride in town but the level of road noise is perfectly bearable. The entertainment center is so loaded with features that it takes a while to get familiar with all the options and menus. Perhaps in a couple of months I will be able to score higher in this particular topic. Other than these minor inconveniences I am extremely happy with my purchase. This is a very well appointed trim with features found only in much more expensive models from other manufacturers

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love this SUV

Jack wilson, 06/23/2017
2017 Hyundai Tucson SE Plus 4dr SUV (2.0L 4cyl 6A)
8 of 8 people found this review helpful

I have had it a month and have 0 complaints. Handles great and rides smooth. The SE Plus gives you a ton of features for a small amount extra. Dual climate control and rear air is appreciated by all my passengers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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