Used 2017 Hyundai Tucson Consumer Reviews
Used Tucson for sale
First new car purchase in 12 years and I regret it
Rob K, 04/05/2018
2017 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
17 of 18 people found this review helpful
I recently bought a new 2017 fully loaded Limited Tucson. Right now I have under 700 miles on the car and I've already had to take it in because the rear window washer stopped working. And now the drivers heated seat only stays on for about 3-5 minutes and shuts off. So now I'll probably have to take it in to the dealer again. Also the vehicle I have has the 7 speed DCT transmission. This transmission is absolute trash. It shifts down extremely hard, jerking my head back to the head rest and there has been a number of times when I've been pulling out of a driveway or side street on to a busy road and I need immediate acceleration to avoid getting hit by cars coming down the street. As I press the gas pedal I've noticed that the car literally just sits there and the tachometer goes up but the car doesn't move. It's almost like the transmission/ECU doesn't know what to do for a brief moment. It's beginning to become scary to drive this car in traffic because I'm unsure if it will deliver the power when I need it or when I press the gas pedal. Thankfully I didn't trade my 14 year old Audi in when I bought this thing because I'm probably going to put it up for sale in the coming days. To say I'm disappointed with this car and purchase is an understatement. Hyundai should be ashamed they produced a car like this.
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Problems and poor customer service
Timothy Scully, 06/01/2021
2017 Hyundai Tucson SE Plus 4dr SUV (2.0L 4cyl 6A)
10 of 10 people found this review helpful
I had purchased a new 2017 Tucson because my 2011 Tucson’s engine failed. I was told that I had not maintained the oil and failure was my fault. In 2019 I received a recall on that car due to a faulty oil seal, so it really was not my fault. I had liked the car so purchased another in 2017 when this occurred. The 2017 was recently recalled due to a faulty abs relay so I brought it to the dealer for the repair. I was told by the dealer it also needed new rotors and brake pads which I later found out was not necessary at the time. After paying the $500 for the work I got into the car and the engine sounded horrible. The dealer told me I had brought it in that way which is a total lie because I drove it 53 miles to the dealer that morning because the dealer I had purchased the vehicle was out of business. I tried to drive it off the lot but the car now had no pickup, was making a grinding noise, and could not be driven. I had to leave the car for diagnosis- this was on April 9th. I was told the engine had failed but was never given specifics why and when I pressed them got various answers from uneven wearing on the pistons causing metal shavings, to the engine burning hot due to excessive oil burning. They said they would rebuild the engine at no cost. The rebuilt took until May 29th to complete due to lack of parts. The dealer told me they are having serious problem with that models engine and they can not keep up with demand for replacement parts. I called Hyundai Customer service and was given a case worker who never returned my calls or emails. I recommend not to purchase a Hyundai based on my experience with this company.
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Top of the Line Model... already issues!!
Dave, 08/29/2017
2017 Hyundai Tucson Limited 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
29 of 32 people found this review helpful
The car hit a lot of things on my list for what I wanted and best of all, it was at an affordable price. I have a fully loaded brand new Tucson Limited and I really like the way it looked and interior felt. It has a heavy safe feeling as well for a company that used to make cars that felt light and slightly aluminum can-ish. PROBLEM 1: The transmission on this thing is terrible. It feels like a high school kid trying to learn manual for the first time throwing the car into gear and revving the engine at 1st, 2nd, and 3rd gear. This problem happens mostly on the upshift, but does happen on occasion on the downshift. Hyundai said its because of a dual clutch... either way... its brutal and who knows what other problems with the drivetrain this will cause over time. PROBLEM 2: The audio in the whole vehicle goes mute as if its plugged in headphone mode or something. I literally have to turn off the car at a red light to let it reset so I can get the audio come back on. Pretty annoying and super inconvenient. PROBLEM 3: My iPhone pairs great and does apple CarPlay perfectly.... but... after 2 minutes of talking on a call the other person gets a crazy bad echo. So bad in fact that I can't take business related calls in the car and most times than not I have to call the person back because they can't think and talk over the echo. I would love to say save your money on any other vehicle in this class because it has it all, but I unfortunately can't. Do your due diligence and make sure the model you get hits the things consistently on your list, because we are regretting our purchase even though we love many things about the vehicle.
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Replaced Trent @ 5000 mi
Shawn, 06/15/2017
updated 12/27/2017
2017 Hyundai Tucson Sport 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
22 of 24 people found this review helpful
2016 Tucson had 41,000 recalls due to transmission issues. It was a software fix. I took my 2017 sport in to dealer a few times (dealer very helpful) for slow or no acceleration & rattling sound in engine. They determined new transmission was needed (@5,500 mi). I have a loner provided by dealer. I hope the new trany solves issues? I like my car, very pleased in general. Fingers crossed. 1 year later: I really like the tucson sport. But I am still having on going issues such as: unreliable acceleration, engine makes a WHIRRING sound. I have 11,000 miles now and would not drive a long distance, as I feel car is unreliable.
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My new ride
andy, 11/11/2016
2017 Hyundai Tucson Sport 4dr SUV AWD (1.6L 4cyl Turbo 7AM)
39 of 44 people found this review helpful
Look for a car to replace my 2001 Mazda Tribute. The Hyundai Tucson Sport does the job. While I have only had it for 2 weeks I am enjoying it. The seating is comfortable even for my 6' 2" frame. Visibility is good and the ride is great. Just filled it up and got 24 mpg driving in town. I love the kick it has with the Turbo engine. Rear seating is comfortable and the cargo space meets my needs. The instrument panel and displays are well layed out and very easy to use. The only down side is it hesitates at times when turning at an intersection after coming to a stop. I can't quite understand it but if it continues I'll take it to the dealership. If you want a small SUV I recommend this one.