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Used 2020 Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT) Consumer Reviews

4.3 out of 5 stars
33 reviews

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4 out of 5 stars

2nd CRV -- good vehicle but not as good as my 2018

surly jason, Viola, DE, 08/06/2020
updated 02/08/2022
Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
154 of 158 people found this review helpful

I bought my first CRV in 2018. It was my favorite vehicle but I always wanted a Tacoma so eventually traded it for a 2020 TRD Off-Road which I disliked after a short period of time and got back into my 2020 CRV. In short, my 2018 CRV was a better vehicle. The 2020 feels the same as the 2018 -- the inside looks the same, everything seems to operate the same way. The paint isn't as good, there's a blemish on one of the body panels. Also, the infotainment screen occasionally turns pink and the display becomes "pixelated." I took pictures and drove it to the dealer to show them while it was doing it. I've driven the car about 3,800 miles now and will be taking it in for an oil change; the dealer acknowledged the problem and said the repair likely has to do with ensuring a solid connection between the head unit and the electronic connectors inside the dashboard. I'm dubious but they claim this will fix it. Also, within about 500 miles of purchasing the car: there was this weird knocking / clunking noise from the front end when I would steer around corners or, especially, go over bumps. Again, I took it back to the dealer and they said they loosened the engine and transmission, lubricated the mounts and "reset" the powertrain on the mounts. It worked and I've driven more than 3,000 miles without any more weird noises. Overall, it's a good car but not as good as my 2018 was but it's still my second favorite vehicle of anything I've owned -- and only behind my last CRV. If I could do things over again, I would have kept the 2018 because the 2020 isn't much different except for problems I've experienced. UPDATE, 2/2/21: I have about 7200 miles on my car now, had my first oil change. Dealer had my vehicle for 3 days, eventually said they couldn't fix the infotainment screen, it is my phone, not the car. I got a new phone and it still turns pink. Neither my old phone, the new one or anyone else's phone causes the screen in my other car to turn pink so I call BS and am disappointed. The AWD has been great in the winter -- just like my 2018. The vehicle is averaging 29.5 mpg with a high of 33.9 and a low of 23.8. I have considered a Prius to get better mileage but it feels so tiny inside and sits so low to the ground. I also considered a Ridgeline but they seem so thirsty and large. So I guess I'll just keep my CRV with the faulty infotainment screen since it's the perfect do-everything, compromise vehicle -- sits high to avoid curbs and bumps, goes off-pavement well, carries loads of stuff, isn't too thirsty. Some miscellany: I added LED headlights and LED reverse lights -- both of which make a remarkable difference in terms of visibility and safety. And that clunk in the front end? It's gone and hasn't returned. UPDATE, 2/8/22: about a year ago, I traded my CRV against a new Prius. Yeah, I loved the height, space, and AWD of the CRV. I guess if I could do it over again, I'd keep the CRV and buy the Prius, too, but I didn't trust my 2020 CRV. That weird thing with the infotainment screen just flaked me out. The Prius sits low to the ground and scrapes on everything, doesn't have nearly the room of the CRV but I'm enjoying the 55mpg I'm getting and also appreciate the 550 miles of range I get on a tank of gas; when it's time to top up, it's only an 11 gallon tank anyway so fill-ups are cheap. I imagine my ideal vehicle is probably a hybrid RAV4 and I'll probably get one someday but the Prius is a keeper for sure.

Safety
5 out of 5 stars
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3 out of 5 stars
Performance
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Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great little SUV!

stevo043, Irvine, CA, 06/22/2020
Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
110 of 114 people found this review helpful

So we've had this CR-V for about month now - just got our first thousand miles a couple days ago and we are pretty happy with it. We went from a Sienna to this CR-V as we didn't need the extra room (and higher gas consumption). It took a little while to get used to a smaller vehicle, but there is still plenty of room for our family. It's fits 4 of us perfectly; 5 is a little bit of a squish. Pros: Great gas mileage (much better than the Sienna) Rides great even in long distances. Nice storage areas Android Auto/Apple Play is a great feature - I like seeing the map from my phone on It has plenty of USB ports to charge our devices. I like all the standard safety features - lane keep assist, blind spot monitoring, auto stop for collisions. Heated seats are great - especially since I have a bad back. The remote start is definitely handy on a hot day. I also like the touch features to lock and unlock doors. Cons: It's definitely not as quiet as the van we had, but not terrible. The eco mode definitely limits acceleration and makes the a/c not blow as strong. It's fine for every day driving, but turn it off to get the maximum acceleration. The auto start is annoying a jerky. There is a button to turn it off, but I don't like that I have to disable it every time I turn the vehicle on. When it is on, the auto start is jerky and makes the whole vehicle move. I get the point of it for emission purposes and I don't mind it necessarily unless it's hot and we need the a/c going. When it's sunny, the radio screen can be hard to see. Overall, I think its a great vehicle. Especially for a family that needs room and wants something that will ride well and is quality built.

Safety
5 out of 5 stars
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5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love my silver lining CRV

Mary Ann Runge, Putney, VT, 07/17/2020
Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
15 of 15 people found this review helpful

For the price of the EX model you get so many bells & whistles. Love all the safety features. Very comfortable on a trip, plenty of leg & headroom. Sits up high, giving you great visibility. So quite when driving on highway with 18 wheelers going past. Feel so safe! Great vehicle, if you are looking to purchase a SUV, the CRV is a great choice. Test drive one you will see what I am talking about.

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3 out of 5 stars

A BIT DISAPOINTING

GOBI, 07/12/2020
Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
39 of 42 people found this review helpful

Don't like the screen and have to go through it to adjust all A driver alone in the car, has to keep fooling around with the screen which is not safe The air conditioning is not cooling enough

Safety
4 out of 5 stars
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Performance
4 out of 5 stars
Interior
3 out of 5 stars
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3 out of 5 stars
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4 out of 5 stars
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3 out of 5 stars
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5 out of 5 stars

Best choice!

Lilu1012 , Reading, PA, 02/18/2020
Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
44 of 52 people found this review helpful

After test-driving Honda CRV, Toyota Rav4, and Hyundai Tuscon/Santa Fe the clear winner was Honda. It was the roomiest and drive the smoothest. Also, the dealership we dealt with was hassle-free and extremely professional.

Safety
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5 out of 5 stars
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