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Used 2018 GMC Terrain Consumer Reviews

3.3 out of 5 stars
80 reviews

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4 out of 5 stars

My 2018 Denali

STGCRET, 10/18/2020
updated 10/19/2023
2018 GMC Terrain Denali 4dr SUV (2.0L 4cyl Turbo 9A)
4 of 4 people found this review helpful

I purchased my Terrain in May 2020. Vehicle only had 10,800 miles on the odometer. I had never heard of a Terrain. When my better half and I took it for a test drive, we were shocked! I thought I was in a rocket, thanks to the 2.0 Turbo. The Terrain gets up to speed very quickly. Easy access (especially for us oldies of 69 and 66). Laying down the back seats takes one finger and is the easiest I've ever seen. Ride is very agile and quick to respond to drivers input. I have mostly used the Sirius Radio selection and love it. The only complaint we bought have the way the seat bolster is bothersome when getting in and out of the vehicle. The Owners Manual is very onerous to get through (took me 4 days and 8 cigars sitting on my Patio).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

What a joke!!!

Mike B, 03/21/2018
updated 10/07/2019
2018 GMC Terrain SLE 4dr SUV (1.5L 4cyl Turbo 9A)
25 of 34 people found this review helpful

I leased one around Thanksgiving, the motor blew up before new year's, transmission overheated after having it for 3hrs. GM replaced the motor and now it has a missfires in cylinder 1&4 and classified it as a lemon! GM want to only give me 80% of money and will not give 1¢ to us for our troubles to buy a different vehicle. Basically said you get what you get and like it or to bad since we pay the BBB and we're a billion dollar company and could careless if you buy from us and been a loyal customer for 15yrs.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Disappointed

Sds61, 03/29/2018
2018 GMC Terrain SLE 4dr SUV (1.5L 4cyl Turbo 9A)
13 of 17 people found this review helpful

I am disappointed in my terrain. No wow factor, Seats are uncomfortable and material is terrible. Interiors is Ok. Shifters on Dashboard not needed, more of a hassle then anything Acceleration and Handling are great.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Electrical issues / Awful customer support

RUSS H, 10/26/2018
2018 GMC Terrain SLE 4dr SUV (1.5L 4cyl Turbo 9A)
15 of 20 people found this review helpful

I have a 2018 GMC Terrain with only 6,000 miles on it. It's been in the shop so far 33 days. My infotainment screen freezes, sensors go off, doors lock and unlock by themselves, trunk opens randomly and it shifts clunky yet GMC still stands by their car with no respect to the consumer. They cant fix it and told me to stop bringing it in for service even though I have multiple videos showing the problems.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

LEMON!

Lacey, 08/07/2019
updated 08/10/2022
2018 GMC Terrain SLE 4dr SUV (1.5L 4cyl Turbo 9A)
10 of 13 people found this review helpful

I purchased a 2018 GMC Terrain SLE-2 in February of 2018. Since the day I bought it pretty much @ 300 miles I started having issues with it. Right off the bat the AC was broke, the first time I tried to use it, it wouldn’t work. Then I started having problems with the transmission, but every time I took it to the dealership they told me they ran a diagnostic on it checked the fluids and there’s nothing wrong with it and would send me home. At times they would keep it up to a month while I was in a shitty Buick rental go kart. Finally I got fed up enough after taking it into the dealer over nine times and them telling me there was nothing wrong when it was very apparent there was something wrong when I would try to drive my car and it simply would not drive so I contacted the Better Business Bureau and they helped me file a lemon law claim. It was a long process, but I finally was able to get out of that vehicle not be under on my loan and have a new vehicle! I did have to go with another GM vehicle in order to not have to eat $4000 but at least I have a vehicle that runs like it should! So to anyone who is having issues with their vehicle and has taken it into the dealer three times or more for any issue I suggest contacting the Better Business Bureau to see what action you can take because GM will not help you at all if you’re in this position!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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