Used 2019 GMC Sierra 1500 Consumer Reviews
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Inferior quality - 1.5years / 20k miles ownership
This is my experience with my new 2019 GMC Sierra 1500 SLT Z31 with Premium Package (~$60k MSRP). The only thing Premium about this vehicle is the price tag. Nothing else. Definitely not “industrial grade” as advertised. The new body style looks good, the interior is nice, seats are comfortable, the ride quality is really good at constant speed (especially on long road trips), and the gas mileage is decent (17 city / 20 hgwy). Plenty of power from the 5.3L V8. Shifting of the 8-speed transmission ‘though is bit jerky, and slowing down to a stop is rough as well (there is an ongoing class-action lawsuit related to the 8-speed transmission). The build quality, along with whatever they call “customer service” however, is just so subpar to anything I’ve owned or otherwise driven before. Just as I turned out of the lot, I switched on the navigation, I noticed it wasn’t working (during the test drive the screen display was set to show the radio) – the whole nav card reader unit had to be replaced (took several days to receive the part). The dealership obviously didn’t bother to check that at least all the basics work prior to handover. In addition to the several safety recalls and other warranty repairs within the first 1.5 years (detailed list further below), at 15k miles I noticed a soaked carpet on the driver side. I had 3 visits to the Service dpt to try to have it diagnosed and repaired, as it is trivial knowledge that the accumulation of moisture/water inside the vehicle leads to development of bacteria and mold, and exposure to mold poses a high risk for severe health problems (in addition to corrosion issues). According to GM and the dealership, however, moisture accumulation “is a normal condition when AC mode is pointed to floor with AC on” (stated on their work order sheet). I've never used the AC in that mode before, btw. I filed a complaint with GM Customer Care to have them re-evaluate, but on their final resolution GM stated that “it is a normal characteristic of the vehicle”. Say what?? Maybe of a $500 rustbox it is, but not of a $60k vehicle. Considering that I still have full warranty and yet neither the dealership nor GM is willing to do anything about this, I have to say this is the worst customer service / support I’ve ever experienced. Full list of experienced issues and repairs within the first 1.5 years (20k miles): • Navigation card reader unit not functioning – replaced • Front camera malfunction – replaced • Misaligned hood – repaired • Misaligned cargo bed (relative to cabin) – repaired • Passenger side mirror cover rattle – replaced mirror • Rearview mirror rattle – repaired • Outside temperature gauge consistently reads 4 °F over actual temperature – GM considers this normal • Moisture accumulation on carpet on driver side – GM considers this normal • Recall performed for Electronic Stability Control (Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled) • Recall performed for seat belts pre-tensioner (When the front seat belt pre-tensioners deploy, hot gas may vent through an opening in the pre-tensioner bracket, possibly igniting the carpet.) • Recall performed for Service Brakes Hydraulic Power Assist (These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled.) • Recall performed for Positive Battery Cable (the battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.)
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Best truck so far
Traded a Honda truck for a GMC missed the big truck. Was looking for a SLE for about 35 to 38k were giving 10k off the price at the time but as we were going through the inventory on the computer this on popped up. SLT and loaded just what I wanted. Had the big console like my 2007 did which I missed and leather. Didn't even realize it had a moon roof until I got it home. Drives nice with plenty of power kinda bouncy on the interstate but real smooth on decent roads. Has all kinds of power and tech and is quiet almost scary quiet you could get out and leave it on if it would let you. Mine has the new tailgate never had to use it yet. Don't put many miles on it I think it has 3800 on it right now had its first oil change and 5 recalls. I would be mad about that but the dealership has been so nice about it. Man this thing is long but the camera I use a lot so not to bad to maneuver in parking lots. So far I love it.
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- SLE Crew CabMSRP: $37,80088 mi away
- SLT Crew CabMSRP: N/A76 mi away
- SLT Crew CabMSRP: $36,99572 mi away
long gone
12 recalls for the 2019 GMC Siierra AT4.. Do not buy this truck. Too many features with faulty, original, parts of this vehicle. The only good part is how the truck looks. It looks fine. Many items on this truck had to be repaired. For instance, tires not good. transmission problems,. braking, etc. Gas mileage averages 14.9 on the 6.2 engine. Poor. Was told it will get 21mph. Review does not show it is an AT4 with a 6.2 engine
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Comfort, Technology and Reliability
Incredible truck with unbelievable resale. The Sierra 1500 is well made, comfortable and it’s technology exceeds my expectations. I bought the Diesel it averages 23 mpg around town an 30-32 mpg highway.
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Great Experience
Never wanted a GMC after having a lemon several years ago. This vehicle and the dealership personnel changed my mind. Has all the bells and whistles. The MultiPro tailgate and roomy interior sealed the deal. Previous pickups "rode like a truck." This one has a very nice ride.
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Good vehicle, one flaw
In cold climates one thing that Gmc should have never skimped on is a serpentine belt tensioner. I have the 6.2 liter and can’t get the belt to quit squealing until it warms up. I know Toyota took belt tensioners out of its budget many years ago, but that doesn’t mean Gmc has to.
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BEAUTIFUL TRUCK AT A REASONABLE PRICE
PERFECT, ALMOST LOOKS NEW
Classy, but expensive
It's a large vehicle. Not listed in the selections, mine has the 6.2 L Aluminum V8 w/ 10 speed auto. trans. I sold the truch last August.
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GMC Denali
Easily the best pickup I have ever owned. Rides great. As comfortable as any sedan I've ever ridden in.
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GMC Sierra
Trade in 2013 GMC sierra and brought a new re-design GMC sierra truck . Thanks for the GM engineering team to make the truck outstanding, ride so smoothly and plenty power.
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Trade in days.
Great dependable vehicle,besides outdated interior. Vehicles has performed well after all recalls repaired. Overall great vehicle. My vehicle is a 2019 GMC Sierra Denali ultimate 1500 6.2 which is not listed on Edmunds drop down menu
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stay away
without a doubt, this is the worst vehicle I have ever owned. Bought it used with only 30,000 miles on it. It has already needed new lifters, it needs exhaust work which would be over $1,000, it rumbles and shudders while driving and has a loud whining noise coming from the motor, both of which I am being told is normal. I have some serious buyers remorse and after being given the runaround by 2 dealerships and GM itself, this will be my last GM vehicle. All the horrible things you read online about this truck are true. STAY AWAY!!!
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So far, so great!
First time owning a full size pickup (longtime SUV owners) but love it so far. Drives great, very comfortable ride and all the tech is super handy and well thought out.
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GMC-SLT
Great Truck - Just looking to down size for access and mileage.
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2019 GMC Sierra AT4 aka Trash on Wheels
I have been a GMC owner for years now. I had a 2002 Sierra 1500 that I loved and it treated me very well for 15 years. I loved the appearance of the AT4 and being in the GM family for so long, pulled the trigger. Over the past 4 years and the truck only having 72k miles on it, I have had transmission issues and most recently engine failure. I am being told that the lifters need replacement. Their AFM seems to be the cause of issues in an attempt to save gas mileage but overworking the engine by constantly shutting off cylinders (the truck will flap between 4 and 8 cylinders frequently). I truly wish this truck was more reliable but it has been small problems up to engine issues since having the truck. It might be time to move away from GMC.
UNSOPHISTICATED TECHNOLOGY.!!!
The Auto start gas efficiency button is annoying af to have to turn it off every single time because it can't be disabled. I can't even pair my phone while the vehicle is in drive operation and that's ridiculous.
Reliable
No issues during towing. Comfortable
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