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Used 2018 Ford Fusion Consumer Reviews

3.8 out of 5 stars
103 reviews

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We have a limited number of reviews for the 2018 Fusion, so we've included reviews for other years of the Fusion since its last redesign.

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Cons
1 out of 5 stars

What a useless car

Rob, 08/29/2017
updated 08/30/2018
2017 Ford Fusion Sport 4dr Sedan AWD (2.7L 6cyl Turbo 6A)
32 of 38 people found this review helpful

I could not wait to buy the new twin turbo Fusion Sport. I even had the dealer get the one I wanted from across the state instead of taking what was available locally. Now, 8 months later, it has been in the shop 3 times for windows not staying up and going into the bounce mode. Kind of an issue if it is raining. It took two transports on a flatbed truck to take it to the dealer with a dead battery. The first diagnosis was I left the headlights on. I even told them it was the audio control module. They replaced it the second time the battery went dead. It took 2 more trips to fix coolant leaks. The second time they determined it was a head gasket and pulled the engine to repair. Two more trips to fix oil leaks. Then the final straw. Engine shredded itself internally. Several rockers were broken in half and the timing gears were missing teeth. All these bits distributed themselves through out the motor and destroyed it. It now sits at the dealership with the engine torn down on the floor and with 4,100 miles on the clock! Update: Ford has now purchased the car back from me and I have purchased a new car that does not say Ford on it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Ford wins hands down

David Michaels, 06/25/2017
updated 12/27/2017
2017 Ford Fusion SE 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
19 of 22 people found this review helpful

Look closely and you will see ford is above all others. More modern with rotary shifting and technology. Top quality interior and comfort second to none. I bought the tech package and navigation which is outstanding. I do not care what they say about poor gas mileage due to the fact that I am getting 26.4 per gal. around town which is higher then in print. Super quiet, very comfortable, handles fantastic and is well built. I tried all the others several times but ford to me was the very best for cost. Like I said. Take a very long close look before you buy any car. I bet the ford fusion will win.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2018 Ford Fusion for sale near you
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5 out of 5 stars

Best 25k sedan on the road!

ak, 08/26/2017
updated 08/29/2018
2017 Ford Fusion SE 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
10 of 11 people found this review helpful

Comfortable. Powerful (1.5 L Ecoboost). Beautiful. Intuitive and responsive technology. Great attention to detail from the blind spot mirrors, to the storage cubbies and cup holders. I'd recommend this car in a minute!

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome

CT guy, 01/07/2018
2017 Ford Fusion Titanium 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
10 of 11 people found this review helpful

Rides like a 45k plus car for its category. Sync system is Microsoft so its simple and logical. Crazy amount of functions for the sync and car itself. Adjustable ambient interior lighting is great at night just pick your color. Ecoboost turbo performs well without being too loud in the cabin. Sport mode with rhe better fuel map ia pretty sweet for passing or accelerating past the morons who you just waited for to turn or go by. Overall fun and comfortable even with 2 car seats (one forward one rear facing) and for the cost is pretty sweet.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Love the car - Hate the headaches!

Brenda C., 01/17/2017
updated 01/18/2018
2017 Ford Fusion S 4dr Sedan (2.5L 4cyl 6A)
21 of 25 people found this review helpful

I love the looks of the car. The ride is smooth, handles well, technology is awesome. Seats are comfortable. The problem: twice the first six weeks I had the car (purchased new) it has failed to start. Dealership said it was the battery and replaced. Car started fine for a couple of weeks, then did it again. The engine did not even try to turn over. I've had the car in the shop four times for the same problem. Finally this last time they said the computer need adjustment so they did that. That was about six weeks ago and the car has started fine ever since. This last time was at a different dealership shop than where I purchased the car.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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