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Used 2020 Ford Fusion Hybrid Sedan Consumer Reviews

4.4 out of 5 stars
16 reviews

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5 out of 5 stars

My Fifth Ford Hybrid

Eddie Saunders, 08/13/2021
2020 Ford Fusion Hybrid SEL 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

Yes, this IS my fifth Ford hybrid. Two Escapes and three Fusions. 43mpg week in and out. Ford has this product down-pat! Never had a battery pack problem, with several vehicles having odometers over 200,000 miles. Worst case would be to buy a low mileage battery pack from a recycler/scrap yard, never new from OEM.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best car I've ever owned!

Peyton Barclay, 04/16/2022
updated 07/14/2023
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

Bought new from dealership. I drive about 58 miles RT to work each day, plus running around the neighborhood, so I've always looked for cars easy on gas. This has been the best I've ever owned by a long shot. I don't know how accurate the "lifetime" gas mileage is that the car displays, but in the warm part of the year I've had it up over 48 mpg. Have actually squeaked out 700 miles from a tank a few times. Mileage much worse in winter, but this year my lifetime mileage never dropped below about 42 mpg (was in upper 30's over 20-21 winter). Anything that runs the AC compressor (AC or defroster) kills the gas mileage. I've changed my driving habits to keep the car in EV mode as much as possible. Love that (depending on terrain, etc.) the car can stay in EV mode at 65 mph (unlike my wife's older Camry hybrid that drops out of electric mode above 45 mph). The gadgetry is unbelievable! I never knew how much I needed all the anti-collision/warning stuff until I had it. Built in nav system, satellite radio is great! Remote start using your cell phone! The base model had all the bells and whistles I would ever need. Mad acceleration when you stomp on it. Comfortable as a daily driver or on long trips. Up to about 47K trouble free miles, nothing but oil changes so far. UPDATED: It's July 2023, have now owned the Fusion for 3 years and 2 months. 78.5K miles on it, replaced tires 5000 miles ago, other than that only one headlight. Brakes will need replacing soon. MPG meter on right side of display, which I have never reset since the day I bought the car, currently sits at 50.0 MPG (not really believing that, but warm weather mileage is averaging that). Last two tankfuls I've driven 700 miles before hitting empty. I drive like an old guy (I am one), 65 MPH in the far right lane of the interstate with cruise control on. This car gets me the fuel economy I'm looking for, it's comfortable on long or short rides, and has been trouble-free.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Good deal, great car.

Paul, 04/28/2021
2020 Ford Fusion Hybrid SEL 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
7 of 7 people found this review helpful

So far . . . love this car. Why Ford decided to drop it . . .well, I guess they make more money on the F-150. Delighted to grab one of the last new 2020s.

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5 out of 5 stars

Impressive great car!

Efficient Eric, 04/21/2021
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
14 of 16 people found this review helpful

I traded in my 2013 Fusion Hybrid with about 135k miles for this since I was impressed with the high reliability and dependability of my trade in. I've had this for a year now and have reached 58 mpg in eco mode over a 30 mile commute, get 48-55 on regular 27 mile commutes (hwy in the morning and then some city in the afternoon). When my wife drives, she gets about 42-44 as an inefficient and incognizant (to efficiency) driver. We got this for $15k even and it has everything except leather seating. The Copilot 360 is awesome! Beeps at you and vibrates the steering wheel if you're drifting into another lane (without using your signal), it paces your cruise control to the driver in front of you if your speed exceeded theirs, if you do start drifting to another lane it corrects it for you and gets you back into your lane, has auto braking and audible/visual warning if you're coming up too fast on a slower moving vehicle or a vehicle pulls out in front of you too quickly- low toned beeping noise with a Knight Rider style red LED bar infront of you that flashes. It has back up sensors with cross traffic, back up camera, the large touchscreen with easy interface, classy turn dial shifter, push start/remote start, sunroof, all way power seating in both driver and passenger seats, oil degradation warning and tpms sensors. If I wanted a titanium trim (sound system is great as is) all I'd have to do is spend about another $1500 for leather upholstery and that'd put me at $16,500 for the car. There's nothing about this car I don't like! The LED bar on the headlights look sleek and I changed out the halogen bulbs with LED's which make the projection much sharper and effective. Ford did make it much easier to change the headlight bulbs as the angled the entry angled up as opposed to straight back where the frame was in previous models (previous models you'd have to take some front end equipment off just to pull the headlight assembly out enough to get your hand in there which took at least an hour). It's a shame they're discontinuing this outstanding car as I'd buy the new model after this one gets so old. I've driven a Cadillac ATS, BMW 3 series, Sonata, 300, Altima and Focus and this car is the best overall. Highly recommended and best reason NOT to spend more money on a warranty.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Good not great

JimmyJack, 12/31/2021
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

Bought with 4500mi. Now have nearly 600 mi. Been averaging 35-36mpg in mixed driving calculated by HAND (miles driven divided by gallons pumped). Drive in eco mode most of the time too but don't drive like a Grandma in any sense. How people are reporting 45-50mpg in this car leads me to believe, they're driving SUPER SLOW all the time or they're going by the computer which is not accurate. Still a good car. Drives well, good mpg, comfortable. Safety features are pretty awesome especially the side mirror detection lights. Power driver's seat, safety stuff, standard Nav all pretty good for the base version. Swapped out the halogens for LEDS. Cheap upgrade.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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