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Used 2012 Ford Focus Consumer Reviews

3.3 out of 5 stars
333 reviews

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2.5 out of 5 stars

Ford Focus 2012 Titanium : Nightmare

gillesm, 05/28/2013
2012 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
12 of 12 people found this review helpful

The ford Focus 2012 Titanium Last september 2011, i have bought a Ford Focus 2012 Titanium. That day was the day when i did my worst error ever . Just one week later – not one year, but one week – i was driving in Montreal city when strange noises were coming out from transmission. At low speed and especially during a stop and go situation, some strong vibrations and stalling occured regularly. Since september 2011, i visited Ford dealer more often than the last 10 years driving Honda and Toyota. Despite - so far - four computer update trying to resolve that transmission nigthmare, the situation got worse.

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5 out of 5 stars

The only one

duke2012, 11/17/2014
updated 05/20/2019
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
19 of 20 people found this review helpful

We have a 2012 Focus and it has been a great little car. We are averaging 33.5 mpg on a trip from GA to TX & back, interstate and stop & go driving. At 20,000 miles we started having transmission shudder, I called service at our dealer. Decided it carry it in with it was time for an oil change, in a week got a notice from Ford stating to carry it in for service on the transmission. We carried it in the first of September and got it back the same day, no more shudder. We now have a 7 year - 100,000 warranty on the transmission. Dealership and Ford did everything to make us happy. Not sure about the other post but we are happy. "Update"; Had a recall on the door latches and they checked the transmission. They called me and told me the clutch pack was out of specifications; the clutch pack, seals, door latches were replaced at no cost. We still like the car. 11/17/2017 update; no problems transmission is shifting okay and no shudder. We still like the car 05/17/2019.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

HATED THE CAR!!

Mark Clemson, 10/28/2015
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
24 of 26 people found this review helpful

I bought my 2012 Ford Focus in October 2014. I should have done the research, but I didn't. I test drove the car and noticed a little shutter and how it went backwards on the hill, but didn't think anything of it. I should have!!! Within two weeks of having the car, my breaks started squeaking. I thought I needed to changed my brake pads. They said they were fine and couldn't duplicate the problem. Then two weeks later, it start stuttering to the point the car would shake every time I hit the gas to get the car moving. Took the car back and thankfully the warranty covered that. The brakes continued to squeak and I just had my mechanic change the brake pads anyway and the squeaking stopped. The car worked fine for a while then all of a sudden the stuttering came back and also when I would drive in the city and hit a even a small bump it felt like the back of my car would fall apart. I took the car in and was told I needed new shocks in the back. $450 dollars later I had new shocks and a realignment and that noise was still there!!! The stuttering would happen EVERYTIME I hit the brake and then the gas. Finally after dealing with this for over 6 months, the car violently shook on a hill while trying to accelerate. I couldn't take it anymore and traded it in the next day. I didn't get very much for the car and had to take money out of my Savings account to get my new Nissan Altima. Didn't want to, shouldn't have had to, but it was a great decision. I had my 2012 Ford Focus for a year and dumped almost $1000 of my own money on repairs and only put on 13,000 miles on the car. This was a complete POS and the biggest waste of money ever!! DON'T BUY THIS CAR, YOU WILL REGRET IT!

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great little car

william ahrens, 06/19/2018
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
17 of 18 people found this review helpful

After Owning this car for five years and over 90,000 miles, I can say that this is a great little car. For the most part, I’ve only ever done regular servicing. Th one problem I had was with the transmission seals. They were replaced under warranty and that’s about it. My only complaint is the cloth trim on the doors comes loose after a few years and the only way to fix it is to either replace the door panel or pay a custom upholstery shop to fix it. The bulk of people that buy this car thinking it’s an automatic don’t understand it’s actually an automated manual and because it has a clutch and drives like a stick, you have to learn to control the throttle like you’re driving a stick. Once you figure this out the car is completely smooth with no jerking or hesitation.

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1 out of 5 stars

Ford should get out of selling cars

M. Israel, 02/12/2016
2012 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
17 of 18 people found this review helpful

Nightmare! Transmission/clutch is out. The car is sitting collecting dust. Took the car in while still under warranty for transmission and clutch problems. Expecting them to replace the clutch but instead they cleaned the clutch checked it on the computer and said it was fixed. 3k miles later I took it back in for the same problem. They said the clutch is out and it is no longer under warranty and they were not going to fix it. It will cost me $2000 to fix with no guarantee that the clutch will not go out again. Prior to this happening I had a car accident because the car shut off while I was driving. I though I did something wrong but to find out it was the transmission. Besides that the dealer said there is a 3 month wait on the clutch. The law firm that is representing the class action lawsuit said they go to court in 2017. In the meantime, i have a lemon and I can't make lemonade. I WILL NEVER BUY ANOTHER AMERICAN CAR! [non-permissible content removed]. How can the Japanese make such great cars and America puts out such crap?

Performance
1 out of 5 stars
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