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Used 2012 Ford Fiesta Consumer Reviews

3.1 out of 5 stars
95 reviews

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3 out of 5 stars

A little silver lemon!

Teresa Dillard, 11/14/2015
2012 Ford Fiesta S 4dr Hatchback (1.6L 4cyl 5M)
7 of 8 people found this review helpful

Bought the car in February 2012. Fifteen months later the stereo started "crackling" from a lose wire. Another 4 months later (150 miles past the warranty) the A/C stopped working. Ford repaired the A/C at no cost only after I told them what was wrong with it and how much I KNEW it would cost them for the part. The part was less than $100 and they wanted over $900 to repair it! It took them approximately 40 minutes to repair it while I waited. I've had the car for 3 years and 9 months. The window handle has fallen off, have had A/C and stereo issues, and now there is clutch fluid leaking onto my floor mat! This car just proves that when you buy cheap, you get cheap! I will NEVER AGAIN buy another Ford!!! I'm going back to a Toyota Camry next time. They are most definitely worth the higher car note every month.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Still unhappy with this vehicle

Fran, 06/14/2016
updated 12/14/2016
2012 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
9 of 11 people found this review helpful

In addition to the other things previously stated went wrong. The compressor on the air conditioner and fan went out. Estimate to repair $1300. For once, I had purchased the extra warranty so this was covered, but if it had not been, I could not afford the repair. Car is definitely a lemon.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Remember economy

TIm Reilly, 01/05/2016
updated 01/09/2020
2012 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
9 of 11 people found this review helpful

This vehicle was purchased with economy in mind - I purchased it used at a ford Dealer with 14,000 miles. It has proven to have very good Fuel Mileage (38mpg) highway . I did not expect a soundproof air ride and the car has provided basic transportation as I expected. I do like the fold down back seat as I can carry longer items through the trunk. - The Radio is the worst I have ever seen lucky for the CD player. I have had the recalls reported taken care of at the dealer without incident. I do change my own oil and filter every 4,000 miles with genuine Moto-craft parts. At 45,000 I replaced the front brakes. Here is where I have issue - at 57,000 miles and just a year of ownership I brought the vehicle in for the yearly inspection sticker. I get a call within an hour that the car needs upper and lower balljoints it has a leaking front CV seal and bad bearing. The Ball joints were not available and had to be ordered so three days later I get the car back--- Call Ford and not covered by warranty - That is my issue-- If you build something stand behind your product. with only 57,000 highway miles and serviced regularly this is not abuse or neglect. this is poor quality. This is my review... the vehicle was not cheap I paid dealer price and expected serviceability for at least three uninterrupted years. Tires, breaks, maintenance --- ok, Needed-- However mechanical and operation breakdowns are not acceptable traits to be positive about. 2020, I continue to drive this daily (195,000) miles on the car now. Still changing oil and using motocraft parts. Overall the long haul this has been a terrific economy car for me.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Worst Mistake of my Life!

Ryan H, 05/31/2016
2012 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
4 of 4 people found this review helpful

I bought this vehicle used as a commuter vehicle as I commuted an hour one way for work at the time. Initially it was good, great gas mileage and drove ok. About two months after I purchased, the engine malfunction light came on, and the car began to have issues shifting in the lower gears. I took the car into Ford and it ended up needing a clutch and electrical wiring done. The clutch was covered but the wiring was not. $600.00 off the bat after only having the car a few months. Things were ok again until January. The car started having the same issues with shifting. Took it to a local Ford dealer, and they basically said that it was how it was supposed to be and sent me on my way without looking at it. I kept pushing since I wasn't getting anywhere. Issues became progressively worse. My engine light would pop on and off. Now I'm told it needs an oxygen sensor, recalibrations, and a catalytic converter. Also just had to fix an oil leak. I haven't had the car a full year yet and I'm over $1,000 in on repairs. The customer service at Ford is ridiculous in NM. Currently trying to get them to buy this thing back as I don't feel comfortable driving it. The transmission option for this car doesn't work for me, and the other issues are adding up.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.5 out of 5 stars

It's like buying a hybrid without paying extra

raj58, 08/14/2012
2012 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
6 of 7 people found this review helpful

I love the fuel efficiency of Ford Fiesta. It gives me 40-42 mpg on my daily commute and 50-54 mpg on highways. I also like its cute looks, the spacious interior, the safety features like 7 airbags, blind spot mirrors, and capless fule inlet. On negative side, there is no arm rest for the driver, the lights are not automatic and the pick up is somewhat slow.

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