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Used 2017 Ford Explorer Consumer Reviews

4.1 out of 5 stars
109 reviews

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3 out of 5 stars

Thank God is a Lease!!!

Carlos Pena, 01/28/2019
2017 Ford Explorer Limited 4dr SUV (2.3L 4cyl Turbo 6A)
3 of 4 people found this review helpful

I switch from a 2015 Edge that has a recall issue on the oils transmission line the provoke a large leak. That car was a lease so dealers don't want to change the transmission just patch the leak and that is all. The car runs for 1K miles with low oil before start to make loud noises. I notice a clicking noise but as usual dealers cannot replicate "they do not care" so was very hard to prove until dump the oil. Anyway I upgrade for a 2017 Ecoboost explorer thinking that I was unlucky with the Edge but apparently I am not. The Explorer shows traces of transmission oil leaks, ( I do my own engine oil filter change and that is how I notice the problem). It has 25K miles on it and since is also a Lease I will not bother to take it to the dealer because they are not going to do anything and repair that will cause more damage since dealers are not the best repair shops in the country. If you are leasing, fine just change it but be aware if you are buying because by the time you notice issues like this leak probably you are out of warranty (perfectly calculate by FORD). I love the bran but so far only problems. 1st Ford a 1997 DOHC that broke the chain tensioner (recall not repair by dealer - out of warranty), 2015 Edge transmission line breaks - recall - dealer repaired but they do not change transmission), now 2017 Explorer with leaking transmission, I will just change it when lease ends.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Don’t waste your money

CExplorer, 07/07/2020
2017 Ford Explorer XLT 4dr SUV (3.5L 6cyl 6A)
4 of 6 people found this review helpful

I’ve had this vehicle almost 4 years and just started noticing corrosion on all the doors already! Ford won’t fix it unless it’s gone all the way through. Extremely dissatisfied. The hood was replaced only because there were numerous issues with them. It’s too new to have corrosion!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Terrible Touchscreen ruins a nice truck

Ed the C, 11/27/2017
2017 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
5 of 8 people found this review helpful

I have a Honda Clarity and the touch and entertainment system is far more capable and reliable than the Ford Sync. In fact, It was often impossible to connect a modern Android phone (Galaxy 7, and Note 5) at times. The controls are unintuitive and hard to figure out compared to the Honda. Also had a lot of trouble with the rear 3rd row seats, on the final day of rental, they simply would not retract. Had to force them manually. On the PLUS side, I like the A/C seats, and the seats retracting when the door opens. The fact that the passenger seat has the same controls and settings as the driver is a plus - my 2008 Expedition does not, and the passenger is uncomfortable. Ford really needs to review the usage and user controls - they are awful.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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3 out of 5 stars

Rented car for a week

Mike H, 10/14/2016
2017 Ford Explorer Limited 4dr SUV AWD (2.3L 4cyl Turbo 6A)
15 of 28 people found this review helpful

So, i got this 2017 model while my original SUV was getting fixed after a tree branch fell on it. Pros: sync 3 is like an iphone and very responsive, good headlights, upgraded brakes as part of limited upgraded worked well, good grip on road though i drove in dry conditions. Cons: the interior surfaces scratched easily but perhaps thst is due to soft plastics?, the upper dash is soft but where you right leg hits dash is hard which is bad for a tall guy, acceleration with the base eco boost is bad especially for freeway merge, fuel economy at best was 16.5 mpg which is well below EPA, parking brake hits your left foot. Seriously ford, you couldnt put in an electronic parking brake as you hate hand brakes?

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
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2 out of 5 stars

Buyers remorse

Michelle, 12/28/2016
2017 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
12 of 23 people found this review helpful

The ride is not comfortable. Seats are not big enough. No USB ports in the back. Went it to dealership to buy a flex and decided on this. Should have done our research. Rented a traverse this summer and many times better ride and features. Nothing good to say about car design and ride.

Safety
5 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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