2024 Ford Escape Consumer Reviews
Pricing
Active (Editors' Pick) - $30,840 MSRP
Edmunds suggests you pay
$27,07012 for sale near you
Prices based on sales in NH thru 4/21/25
We have a limited number of reviews for the 2024 Escape, so we've included reviews for other years of the Escape since its last redesign.
Poor Quality - Stay Away
SAJN, 05/13/2024
2023 Ford Escape ST-Line Select 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
11 of 12 people found this review helpful
My Escape model was a St-Line Select AWD Hybrid with the optional rims. I really wanted this car to be around for a long time, and I have owned many Fords. Sadly the quality of this vehicle was sub-par. With a little over six thousand miles, all four brakes were worked on and never seemed to work the best. The front brakes make a grinding noise that I complained about but nothing was done by the dealer. I was also on my third battery, and once again the dealer (a separate one from the brakes) did nothing to get to the root cause. In addition, the instrument cluster was replaced under warranty. Just too much, so it was traded after less than a year and a little over 6,000 miles.
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Awful Transmission Ruins Entire Vehicle
Noaccount71, 02/21/2024
2024 Ford Escape ST-Line Elite 4dr SUV AWD (2.0L 4cyl Turbo 8A)
16 of 19 people found this review helpful
Purchased new 2024 ST-Line Elite in Western Chicago subs a few weeks ago. Dealer was good to deal with so I won't throw them under the bus here. Outside looks sharp, interior is average. Front seats lack decent side bolstering, which means on corners you must lean into the turn or its awkward and unsettling. Seat heating on low is too hot, I'd hate to use high setting. While the steering wheel does have volume control, it doesn't have on/off for audio. You must lean awkwardly down, forward and to the right to push the on/off button which is almost in the passenger leg area or search the touchscreen, which is at least 3 levels deep to find. The 2.0 engine is very peppy, assuming the transmission cooperates. When the transmission is cold or in a mood, it has great difficulty shifting around 2nd/3rd/4th gears. Read somewhere that it doesn't actually use 3rd gear given this transmission is a bastardized GM 9-speed, but don't know this for sure. The issue is what experts and the Internet call 'low-speed surging'. It can be very severe. Leaving for work this morning on the second turn the engine hit 6k rpm with no engagement with the transmission. I had to let off, then on, then off, and back on the accelerator before it actually found a gear and sent power to the wheels. Meanwhile the person behind me was probably wondering what was wrong with me and the 3-cylinder Honda in front of me left me in the dust. I've read that this is a known issue with the Ford 8F35 transmission, which in the Escape. I had a 2013 Ford Escape and it had some transmission oddities as well, but not as bad as the 2024 Escape. I contacted my Ford dealer, but expect given what I've read for them to state its normal and Ford to ignore. This will be my last Ford ever and I will be trading in before the 3 year bumper-to-bumper warranty expires. If Ford can't design a decent transmission after a decade of constant issues and service bulletins that don't resolve peoples issues, I know the rest of the car will likely have issues as well. I should have bought the Honda CRV...
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2024 Ford Escape for sale near you
3 of 109 listings
- Active 4dr SUVMSRP: $34,31518 mi away
- ST-Line 4dr SUVMSRP: $35,99518 mi away
- ST-Line Hybrid 4dr SUVMSRP: $36,97518 mi away
See all 109 listings
Beware of battery issues!!
Terry Chaput , 06/28/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
5 of 5 people found this review helpful
We purchased a new 2023 Ford Escape Hybrid in August 2023. This is a fun vehicle to drive and it gets good fuel economy, especially on short stop and go trios. However, beware of the issues with the battery. My wife drives the vehicle primarily in town and we don't put a lot of miles on it. We have had issues with the dome lights coming on when you open the doors periodically. My wife leaves the house early in the mornings to go workout and many times the dome lights won't come on when she goes in the garage and gets into the vehicle. We have had it in the dealership several times, and they tell me nothing is wrong with the vehicle. They say that this is caused because we don't put enough miles on the vehicle each day. However, even after having the battery charged at the dealership, and a 1500 Mile trip, each time the battery drains enough in a little over a day that the dome lights don't come on when you get into the vehicle. The dealership's only solution for us was for us to purchase a battery charger and plug the car in every night. However, you shouldn't have to plug a new car in every night to keep the battery charged! Other than this issue...it has been a good vehicle so far.
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Ford quality has decreased significantly
Neecee, 09/10/2023
updated 01/05/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
35 of 46 people found this review helpful
Purchased a 2023 Escape Plug-in Hybrid in June and it’s been at the dealership for service more than it has been in my possession. There are rattling noises in the cabin, the FordPass App is not reliable (not accurate and extremely buggy) and the car feels like it was poorly manufactured. I am extremely disappointed in Ford. I owned a Ford vehicle since 2011 and it was a great vehicle until the interior water pump started leaking which caused me to purchase this 2023 Escape PHEV. This new vehicle is too new to have so many problems even if they are ‘only’ technical. I am looking into the Lemon Law and will be purchasing a different make of vehicle. Ford has lost a long time customer.
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Not quite there yet!
CSmith, 03/25/2024
2024 Ford Escape Plug-In Hybrid 4dr SUV (2.5L 4cyl gas/electric plug-in hybrid EVT)
7 of 8 people found this review helpful
Overall I like the vehicle but it does has some issues that they need to work on. Automatic speed sign recognition is terrible as it reads every speed limit sign including ones not meant for you like it sees a 70mph and speeds you up to that then 20’ feet later it sees the truck limit then immediately slows you down to that when that is not the limit for cars and suvs. The side mirrors reflect the door handles and you constantly think there is something on the mirrors. Quality issues abound with Ford still like rear bumper was missing screws. Interior has a lot of cheap materials.
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