2024 Ford Escape Consumer Reviews
Pricing
2023 Escape ST wind noise
Wind noise driver's side window starts around 45mph. Not just my model and year. Test drive before buying. Have driven several now and although it varies from Escape to Escape it is present in quite a few of them. Manufacturing problem? Otherwise pretty good vehicle. Drivetrain works great and easily goes from electric to gas to hybrid-hardly notice any transition (I have standard hybrid AWD not PHEV).Great around town milage (often above 45) with e-way milage 36-37 on recent road trip. No owner's manual-online version is terrible. Rear seats don't fold completely flat (a problem with some cargo). Hatch window doesn't open independently from hatch-it's sealed. With a bike rack or trailer on the hitch you can't use the rear hatch. It won't stay in eco mode-it resets every time the car is turned off so I have to reselect it (I prefer eco mode around town). Not as smooth a ride as Mach E or Edge and more road noise. Radio controls and fan controls on computer screen are a problem. Talk about distracted driving. They should have separate controls. Proximity keys don't work that well. I miss the keypad on the door only available on higher end models. Get the Ford co-pilot 360 if you can-it is very good (I had it on the loaners not mine). The trip odometer is cumbersome to use. Blind spot monitors are helpful when passing vehicles but not much good in traffic and the blind spots are pretty large in the Escape. Has great rear legroom and headroom (no sunroof in mine). Rear seats are adjustable but strange gap in cargo area when seats are moved forward (again problem with some cargo). Interior finish and detail seem fine. Could use the two cupholders on the center console present on my 2009 Escape. The noise from the driver's side window ruins it for me. Otherwise, a good vehicle for the price. Test drive it first and think about these other things before you buy.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Surprisingly efficient and functional
We bought our Escape PHEV in June 24 and by November we already had nearly 20,000 km of trouble free driving. In the summer, we got up to 65 km of electric driving on one charge. At -2C, that range drops to 35 km - a bit disappointing but apparently other PHEV have similar drop. About 75% of our driving is on rural highways. Fuel consumption is in the 5 to 6 liter/100 km at 90-110 km an hour. On higher speed highways, we typically get more like 7 liter/100 km at 120 km/hour. That is about 30 to 40% less than our previous similarly-sized SUV. We like the comfy ride, the easy to use display, the various automated driving assistance systems (once you understand them, you appreciate them), the smooth regen braking, the imperceptible transmission, and how quiet the vehicle is under most conditions. Also like the functionalities of the Ford App. Our favorite - you can set a departure time and pre-heat the car. There are a few things that we dislike - the slow charging speed at 240V and the fact that pre-heating the car works well when plugged on a 240V circuit but is barely noticeable on 120V. It is also hard to understand why rear seats are not heated. Overall, with the Federal Gov rebate for PHEV, a Ford discount and a dealer discount, we think we got exceptional value for our money.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Plug-In Hybrid 4dr SUVMSRP: $48,61549 mi away
- Plug-In Hybrid 4dr SUVMSRP: $48,61549 mi away
- Plug-In Hybrid 4dr SUVMSRP: $49,81049 mi away
Overheating Engine!
I cant tell you much about our experience with this vehicle. We had it for 2 months before we were getting a warning about the engine overheating while driving on a highway. We brought it in to be repaired and have not had the vehicle back in months. The dealership gives us different information each time we talk to them. Ford Canada calls and the dealership tells them something different.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Poor Quality - Stay Away
My Escape model was a St-Line Select AWD Hybrid with the optional rims. I really wanted this car to be around for a long time, and I have owned many Fords. Sadly the quality of this vehicle was sub-par. With a little over six thousand miles, all four brakes were worked on and never seemed to work the best. The front brakes make a grinding noise that I complained about but nothing was done by the dealer. I was also on my third battery, and once again the dealer (a separate one from the brakes) did nothing to get to the root cause. In addition, the instrument cluster was replaced under warranty. Just too much, so it was traded after less than a year and a little over 6,000 miles.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Awful Transmission Ruins Entire Vehicle
Purchased new 2024 ST-Line Elite in Western Chicago subs a few weeks ago. Dealer was good to deal with so I won't throw them under the bus here. Outside looks sharp, interior is average. Front seats lack decent side bolstering, which means on corners you must lean into the turn or its awkward and unsettling. Seat heating on low is too hot, I'd hate to use high setting. While the steering wheel does have volume control, it doesn't have on/off for audio. You must lean awkwardly down, forward and to the right to push the on/off button which is almost in the passenger leg area or search the touchscreen, which is at least 3 levels deep to find. The 2.0 engine is very peppy, assuming the transmission cooperates. When the transmission is cold or in a mood, it has great difficulty shifting around 2nd/3rd/4th gears. Read somewhere that it doesn't actually use 3rd gear given this transmission is a bastardized GM 9-speed, but don't know this for sure. The issue is what experts and the Internet call 'low-speed surging'. It can be very severe. Leaving for work this morning on the second turn the engine hit 6k rpm with no engagement with the transmission. I had to let off, then on, then off, and back on the accelerator before it actually found a gear and sent power to the wheels. Meanwhile the person behind me was probably wondering what was wrong with me and the 3-cylinder Honda in front of me left me in the dust. I've read that this is a known issue with the Ford 8F35 transmission, which in the Escape. I had a 2013 Ford Escape and it had some transmission oddities as well, but not as bad as the 2024 Escape. I contacted my Ford dealer, but expect given what I've read for them to state its normal and Ford to ignore. This will be my last Ford ever and I will be trading in before the 3 year bumper-to-bumper warranty expires. If Ford can't design a decent transmission after a decade of constant issues and service bulletins that don't resolve peoples issues, I know the rest of the car will likely have issues as well. I should have bought the Honda CRV...
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value