Used 2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews
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Never Again
Very poor vehicle. Brakes/rotors gone at 12k (didnt use Dodge brakes to replace-now rotors warped due to axle problem), front axle repl at 17500, steering wheel moves left to right when braking hard.
great car but lousy service
I bought this car used six months ago. I have had problems with the car starting, the starter was finally replaced after ten - twenty visits to a dealer. Now six months later the car will not start and I call the Chrysler corporation feeling as if they will help make me whole. Nothing doing, I took the car to a authorized dealer and found out that it was a faulty wireless module and key. You can guess what happened, your warranty does not cover it and you have to pay seven hundred dollars to have it repaired. What a kicker!!! If you plan on purchasing the Journey buy brand new, this is why I will not purchase another American made car. Foreign dealers make customers whole.
- SXT 4dr SUVMSRP: $6,99565 mi away
- R/T 4dr SUVMSRP: $4,988119 mi away
- SXT 4dr SUVMSRP: $4,800123 mi away
A Fun Journey
Sharp looking vehicle and reliable. The car is a fair price for what you get. Plenty of storage space and comfortable to take long trips in. The only improvement that I feel is necessary to this point would be to soften the metal edges on the track where you slide your seat back and forth. It is rather sharp and you can cut legs on this getting in and out of vehicle. I hope I enjoy the next 18,000 without any troubles.
A Realistic Journey Review
Overall, a good car. The design is great, both inside and out, and the features are fantastic. There are lots of storage spaces and plenty of room (we have three rows of seats). However, the attention to detail and quality are lacking. Our brakes needed replaced at 26000, which is definitely early. Whatever pads are installed at the factory simply aren't adequate. The overhead sunglasses holder (near the sunroof controls) wont stay up. It is a very poorly executed design feature. All of that said, this is a first year model, my experience over the past 20 years of owning cars (Dodge, Jeep, Mercury, Pontiac, VW, GMC, Honda, Mitsubishi) is that first-year models have issues.
Heartbroken!
I loved loved my interior of my journey. I bought it in November of 2008 and I just had to trade it off because of continuous mantenance issues. I love the design of the car however I have never gone 2 months without it being in the shop. At 49,000 miles I have replaced the brakes and rotors 3 times. The axel seals were replaced 3 times. The car wouldn't start 2 times. I had the right and left boot replaced. Last moth the power steering blew. I had to have it towed. The final straw was the transfer case went out. Thank God I bought the extended warranty because it had paid for itself in only 4 months into the contract. The tires were a Nightmare to replace. Only Kuhmo sold them