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Used 2009 Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews

3.4 out of 5 stars
73 reviews

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3.13 out of 5 stars

2 Many problems Disappointed

renesmi, Carrollton, TX, 05/13/2013
Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I really wanted this vehicle for starting my new family but all that started happening was problem after problem,I hate it now wish it didnt have so many problems.Have only 80,000 miles on my vehicle to have so many problems.

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2.38 out of 5 stars

Not a happy camper

Not a happy camper, 01/28/2010
Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I purchased my 2009 Journey in Sept. of 2008. I had 13,000.00 mile on the car when my breaks went. The dealership said they are not covered. My driver side heat seat burns my back and doesn't heat your butt. While driving I heard a huge bang like I hit something and then the heat seat (drivers) stopped working. My car won't go over 45mph, it was putting and when I got to the dealership they told me it was fine.This is bull crap! Passenger side window does not go up from the drivers side button. It's ok for them to sell you the car but they don't want to cover anything. this is why I bought a brand new car so I wouldn't have problems. that's all I have. seat fabric is horrible.oil lt. always on

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2.25 out of 5 stars

Cheap ride

sledhead, 09/29/2008
Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

my wife loves the vehicle, but have had issue after issue since driving it off the lot. transmission rattles 35-50 MPH, it can't seem to find the right gear. almost feels like you're driving a standard shift while in the wrong gear. wheel and seats shake during acceleration. also had multiple oil leaks, pulling to the right, a brake problem, and multiple rattles. local dealers have been great and acknowledge the problems, but Chrysler has been useless. i feel like were the dodge test pilots. multiple visits and rentals are getting old. would not recommend buying this or any other Chrysler product until they learn how to treat there customers. have filed lemon law with local dealers help.

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1 out of 5 stars

Stay Away

Derbyman48, Black River Falls, WI, 02/18/2020
Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

Mine was in the shop over 25 times in 2 years. Chrysler techs never did find out what was wrong electrically. After 2yrs and 12k worth of unneeded parts the dealer paid off my loan.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.63 out of 5 stars

Brakes! UGH

Amy, 05/27/2010
Dodge Journey SXT 4dr SUV AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful

I bought my Journey in June of 2009. Loved it thought it was really nice and had lots of cool features. At 7k brakes and rotors replaced. Now with 19k the brakes and rotors need to be replaced again at my own expence. ARE YOU SERIOUS!!! Ok Chrysler has a serious problem here. They need to either make quality products for these cars or quit selling them! I am sensing a pattern that I am NOT happy with. Want to get rid of it now!

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