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Used 2018 Dodge Durango Consumer Reviews

4.2 out of 5 stars
43 reviews

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5 out of 5 stars

Finally a well thought out American SUV

Bill, 07/26/2018
updated 02/07/2020
2018 Dodge Durango Citadel 4dr SUV (3.6L 6cyl 8A)
27 of 29 people found this review helpful

I've been thinking about gravitating back to an American built vehicle for some time now and finally found a well built technological up to date vehicle with my recent purchase of my 2018 Durango Citadel. The fit and finish is excellent, seat comfort is 5 star, ride is amazingly quiet and the technology equipped surpasses the Asian market. The V6 is unbelievably quiet smooth with excellent power and reasonable gas mileage. The 8 speed transmission shifts incredibly smooth with hardly a notice of shifting. I have found my Citadel to be very reliable comfortable and good looking, love the vice white paint job. The 8.4 Navigation screen and functionality is the best on the market its fast clear and precise. If I have any gripes it would be these two. (1st) I dislike the start/stop function (very annoying) at least you can disable it at start up. (2nd) A minor gripe but a gripe never the less you have to press the Navigation icon then view map icon each time you start the vehicle if you want to view the map... This vehicle is definitely a road trip SUV it love's the highway gobbles up the miles in total comfort and affords you with an excellent view of you surroundings. In the city it handles the roads like a much smaller vehicle than it actually is. It's certainly a win / win for handling. It rides and handles like a more expensive vehicle than it actually is. If you are on the fence about which SUV to buy you would be doing yourself a injustice if you did not give the Durango a try... Now 20 months later and 22,000 miles my Durango continues to impress. No issues whatsoever 26 mpg highway and combination averaging 21.5 mpg. I must say I had I am impressed beyond belief how rock solid reliable the SUV has been. I just want to repeat a statement from my first review over a year and a half ago the Durango is a perfect road trip vehicle gobbling up the miles effortlessly with superior comfort... I hope they don't make to many changes in the future because they seemed to have nailed it with the 2018 Durango Citadel.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Best Vehicle-Utility & Performance for 9 Months

Humberto Martinez, 08/22/2018
updated 09/03/2020
2018 Dodge Durango SRT 4dr SUV AWD (6.4L 8cyl 8A)
79 of 88 people found this review helpful

The first 9 months and almost 9,000 miles of owning the 2018 Durango SRT were having me think I had purchased the perfect vehicle. Everything I wanted in performance and utility was there. Then all of a sudden it left me and two of my friends stranded. The transmission froze in neutral but all four wheels were locked. We tried everything we could think of to put it in Drive to no avail. I had it towed in to the Dodge dealership - Mike Brown - in Granbury where I bought it. They had it one week and when I went to pick it up told me they had replaced the valve body on the transmission and re-flashed the transmission control module. But they told me it was ready. I picked it up and I immediately noticed the quite erratic shifting of the transmission. I took it back to the dealership. They advised me that the valve body would take about one to two weeks to resume normal shifting. So I took it home. About a week later, I was on my way to the grocery store when I noticed the transmission had frozen on 5th gear and the Active Cruise Control service light had momentarily flashed on. I headed for the dealership, about 35 miles away. As I approached the last red light in Benbrook headed towards Granbury on US 377, the vehicle shifted to neutral on its own and the shifter could not be moved. I let it coast to the side of the road. I turned off the engine, waited a few seconds, and turned it back on. The vehicle begin normal operations but the erratic shifting continued. I left it at the dealership. After one week with the vehicle, they had no idea what the problem was. I, in the meantime, had lost total confidence in the vehicle and asked the dealership to buy it back from me. They bought it back from me at a significant loss to me. In short, what I thought was the perfect vehicle for the first 9 months of trouble free ownership, turned out to be the worst vehicle I have ever owned, and I have owned a considerable number of vehicles in my 71 years of living. The dealership offered me a reasonable price on a brand new Durango SRT, but I turned them down. I do not trust the vehicle. I remain without any Dodge product in my garage. I simply do not feel I can trust Dodge to give me a reliable vehicle that gets me home from my destination. Being a long time Honda and Corvette owner I was simply not used to erratic reliability. Chrysler (FCA) did not respond in any way to encourage my confidence in their products and also ensure that I remain a loyal customer, so I simply decided to walk and spend my money elsewhere. In fact, FCA said to me that it was out of their hands since I had sold the vehicle back to the dealership. Sure made me feel better. I finally got a Cadlillac CT6 Blackwing and so far, I am satisfied with it. No more Dodge or FCA products for me. My experiment with them is over when I got rid of my Durango.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

First dodge, with life time warranty!

Conrad C, 01/05/2018
2018 Dodge Durango GT 4dr SUV (3.6L 6cyl 8A)
22 of 24 people found this review helpful

I am coming from a 2016 GMC Canyon SLE V6. For a V6 Durango I felt like there was no big difference from the RT V8 version when test driving and it has more power then my GMC Canyon. Large screen entertainment system with beats speakers, sunroof, SRT hood, 20” rims (black top edition) leather with suede in the middle, power lift gate and remote start. all under 39k with haggling. I went and got this SUV to keep forever with a growing family and that lifetime warranty provided by Mopar is just the best peace of mind

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4 out of 5 stars

It's hard to find a three-row SUV that is -FUN-

Eric Goldfisher, 03/28/2019
2018 Dodge Durango GT 4dr SUV AWD (3.6L 6cyl 8A)
6 of 6 people found this review helpful

With a growing family, I needed to get something a little bit larger than my Subaru Outback when we go on weekend road trips. I've rented dozens of vehicles for work and have always been impressed with the power and comfort from FCA's models (except the 200), but have been hesitant to purchase due to reliability concerns. So when I decided to get a three row SUV, the Durango was on my short list. I tested a bunch of vehicles and my wife agreed that the VW Atlas and the Durango were the best of the bunch. I have 30,000 miles on my 2018 GT and have been happy overall with the vehicle. The trouble areas have been 1- the vehicle fuel filler system is terrible. It will cut off when using certain pumps, I've had the fuel filler neck and the vapor canister replaced, it is a little better but still not perfect. 2- there have been various sensors that needed to be "plugged back in" according to the dealership. This includes the auto start/stop system sensor and the heated steering wheel sensor. 3- the taillight has already filled with water, this is being replaced under warranty but has me concerned about the future. The Durango is a -BLAST- to drive. The pickup is fantastic, the handling is better than most vehicles of this size, and the exterior style is macho and unlike anything else out there. I'd recommend this vehicle to others as long as you get an extended MOPAR warranty.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Award winning Safety and Comfort

Jk, 02/13/2018
2018 Dodge Durango GT 4dr SUV AWD (3.6L 6cyl 8A)
9 of 10 people found this review helpful

I looked around at a lot of different SUV's. Overall I LOVED the comfort, styling and value of my new Durango when compared to the other brands. My top priority in addition to functionality was safety. I loved how the Technology package brings that all together for an affordable cost. In addition to all the innovative technology I have a vehicle that is great to look at and fun to drive. Thanks Dodge for another great vehicle!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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