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Used 2016 Chrysler Town and Country Consumer Reviews

3.9 out of 5 stars
53 reviews

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We have a limited number of reviews for the 2016 Town and Country, so we've included reviews for other years of the Town and Country since its last redesign.

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4 out of 5 stars

Best decision was "going mini van"!

Ted Hoffman, 09/23/2016
updated 11/06/2018
2016 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
22 of 25 people found this review helpful

My wife and I are in our 50's and a new 2016 Chrysler Town & Country Touring just made sense to us. We're getting older, but still like to get around! The optional side steps are helpful getting in and out. I always drove a car, including a Chrysler 300C! The mini van offers the versatility of stow and go seats, tons of space for flea market purchases, great visability and a back-up camera. I don't like backing up a vehicle, so any safety aid helps me. We became first-time grandparents this year, so comfortable, safe seating is important. The DVD player is there to entertain. Must haves of heated seats and steering wheel warm my backside and hands quickly! The Town & Country is no sportscar, but rides smoothly and I feel confident behind the wheel. After several months of ownership, with short trips, two-hour excursions with carrying purchases and baby shower gifts, the conversion from people mover to delivery vehicle has been easy. There have been zero issues, and I'm happy with this mini van purchase. Updated 9/26/18 The Town & Country has performed with no problems except a rattle we can't seem to find! Just routine service and now at 22,000 miles. A new choice is a Chrysler Pacifica. Terrific! A relative just purchased one. UPDATED 11/05/18: Unfortunately, I was in a serious car accident with my Town and Country in late October. I rear-ended a parked flatbed truck, totaling my vehicle! The good news is that the airbags deployed and I walked away uninjured. I plan on purchasing a new 2019 Chrysler Pacifica this week.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Mad mom in mini van

Des7171, 10/17/2019
2015 Chrysler Town and Country S 4dr Minivan (3.6L 6cyl 6A)
11 of 12 people found this review helpful

Dear Chrysler, I appreciate that you are trying to help the local dealership/mechanic shop (I can only hope this is true) to get post sale business for certain mechanical issues.... As a preface, over the last 20 years I have gone from owning two low rider trucks, a custom modified turbo charged honda civic and most recently, a 1997 BMW Z3 2.8 L Convertible (post mini van). I have also always been able to pride myself on being able to change my oil, fix things within my ability (most recently, fixing all the wiring in my BMW center console) ect.. I rarely, if ever admit defeat (unless necessary and above my ability). I am also not embarrassed to asked for help either. Until today, I thought my most embarrassing car life moments was going from cool ride, to fast ride, to "it's safe" and purchasing the mini van. I tried to disguise my shame by purchasing the 2015 Chrysler Town and Country Mini van that boasts leather seats, store away seating and an Entertainment System (do you know how much we paid back in the day to have our show cars upgraded with that?) 😂 However, today I was embarrassingly defeated after trying to check (and potentially having to refill) my transmission fluid for the reason of getting the lovely P0704 code, literally 5,000 after the factory power train warranty expired. Unfortunately your corporation made the decision that the only qualified dealership employees are capable of checking (and finding the damn location of the transmission fluid spout) and us “DIYers” are second class and are likely thought to not have the ability to find our own shoe strings, let alone to be able to tie them. Furthermore, is extremely disappointing that you feel its necessary to make something that is standard maintenance (like an oil change) so ridiculously complicated.... 😂🤦‍♀️ Best Regards, A mad mom in a mini van

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1 out of 5 stars

Locked IN

Noah Williams, 10/25/2019
2016 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
10 of 11 people found this review helpful

Before you buy a Chrysler minivan be AWARE of the sliding door issue’s. We spent over $2000.00 at our local dealer on door actuator on both sliding doors. Notorious for failure !! Google “Chrysler sliding door issue” buyer beware.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best vehicle I've ever owned

Janice Lager , 12/28/2020
updated 01/02/2024
2015 Chrysler Town and Country Touring-L 4dr Minivan (3.6L 6cyl 6A)
6 of 6 people found this review helpful

Very roomy for people and pets of all sizes and ages; easy to drive and park with excellent visability; stow and go seats including 2nd row is the only way I'd want a van, they stow and lift back up locking in to place easily. I can't imagine having to remove seats and store them, I have been away from home and changed seating arrangements many, many times. I've camped in it, hauled furniture in it and its never disapointed me. I've had mine 5 years now, it has 90k miles.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

76,000 and blown transmission

barbara, 01/06/2019
2016 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
13 of 15 people found this review helpful

we have a 2013 town and country with 76,983 miles on it when it stopped moving. transmission needs to be replaced and Chrysler does take any ownership of the issue. This is completely unacceptable. The transmission is a sealed unit, we cannot add or check fluids. We had it inspected by the dealership in Aug, and it is now Dec when this happened ( while taking kids caroling). This van is quite good or at least as good as most minivans in every other way, but to have to pay $3200 to replace a transmission on a vehicle that has only 76,000 miles shows there is some major problems with Chrysler!

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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