Used 2016 Chrysler Town and Country Consumer Reviews
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The brakes outlasted the transmission
With less than 55k miles and 4.5 years old, the transmission just died on me while I was on the road. It had always made a grinding noise underneath which got worse right before it died. Chrysler fixed it under powertrain warranty. I was still out about $1000 due to this happening on a vacation. Extra expense to get home and to go back to retrieve it 2 week add later. Chrysler gave me a small amount back - around 200 of it. There was a recall for the exact same problem that they fixed for cars manufactured later in the year. The grinding noise came back a few weeks later. No longer feeling safe in it, I traded it for a Honda Pilot. This is after driving these vans for 25 years. My previous 3 cars had been 2 voyagers and another Town & Country. A lesser issue was that the 2015 T&C did not have as smooth a ride and was more difficult to park than the previous ones I had owned. The prior was a 2006 model. But it had good brake pads. I traded it in with the originals!
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Company car, putting lots of miles on it.
I was supplied this vehicle from the company I work for. I was extremely happy about this because I was driving a 2006 Dodge caravan at the time. When I switched to the new Town and Country I noticed such an improvement in luxury and technology. The immediate negative I noticed is how the dodge had a more consistent transmission. The town and country had weird hiccups when changing gears. It wasnt a huge issue but it was noticeable. I drive a lot for work so the audio was a big improvement for me. My personal car has bluetooth and a decent sound system. This van is actually pretty sweet when it comes to listening to music and podcasts. The handsfree system is very convenient. The DVD seems to work well....I do not use this very much. The room inside is what you would expect from vans now a days. Doors open smoothly, and the seats in the rear fold up pretty easy. Overall, pretty cool van.
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- Anniversary Edition Passenger MinivanMSRP: $5,79645 mi away
- Touring Passenger MinivanMSRP: $11,50029 mi away
- Touring Passenger MinivanMSRP: $14,156140 mi away
Could be worse.
Looked at the new Pacificas and didn't like the price or the interior space for those. My van was at least 6K cheaper then the cheapest current year van and came with a DVD and leather, while the new 17 model Pacifica had no DVD and cloth seats and they were asking 43K. I was disappointed about no spare tire, just a blow up kit so I purchased the spare which I was told would cut down on my MPG. i went from from Colorado Springs to Denver's DIA and averaged 31.5 MPG. I love the van as i have a lot of leg room in front. Most cars I tried were cramped with my knee hitting the center console. My family lays it on about owning a van, but I have never been more comfortable driving. The acceleration on this thing is fantastic. 2 years and 16k miles later she is still running like new!
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Lemon
Chrysler denies that there is a mechanical defect with my 2015 Town and Country van. On two separate occasions the van accelerated on it's own, the first time crashing into the brick wall of the bank, the second time, approximately a year later, it rammed into a concrete porch. I reported both incidents to the NHTSD. There are multiple stories of similar incidents with this make and model. The transmission frequently does not shift smoothly at all. I literally hate this van!! Chrysler Corp. should be honest and admit when there is a defect with their product!!
Not for the Mountains (CORRECTED) Good Van
There are only two gears, forward and reverse. The options for the transmission are : Park, Neutral, Reverse, and Drive. There are no lower gears to assist in braking when driving downhill. On a recent trip, we were returning from a family trip to Pagosa Springs in southern Colorado. When driving over Wolf Creek pass on Hi-Way 160, I could not shift to a lower gear when descending from the pass so had to ride the brakes to keep the speed down. The brakes apparently overheated and each time applied a loud rumbling from the brakes occurred. This is not a necessarily steep decline and is a well used Hi-Way. I was very concerned and will try to avoid the Colorado mountain roads while driving this vehicle. CORRECTION: I HAVE NOW LEARNED HOW TO DOWNSHIFT. When the gear selector is in the 'Drive' position, tap the gear selector to the left to downshift and to the right to upshift back to drive. It is amazing that I did not know this feature even after researching the web and the drivers manual. It is an electronic shifting system. Now, I like the van but wish the NAV system was better much like the Jeep Nav and phone system.