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Used 2013 Chrysler Town and Country Consumer Reviews

4.0 out of 5 stars
34 reviews
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Pros
Cons
3 out of 5 stars

Side doors and radio stereo system quit working ou

Bettye Hooks, 07/15/2017
updated 01/21/2020
2013 Chrysler Town and Country S 4dr Minivan (3.6L 6cyl 6A)
10 of 10 people found this review helpful

The mechanism that makes the doors open gave out and the door won't open at all. This is dangerous, and cost $700.00. To fix. Wow. How cheap of a detail.after all these years this company still can't do a better job with the side doors? And the front seats molding won't stay on. Come on. Radio and stereo system quit working right out of the blue now no movies for my grandchildren shame on chysler corp

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4.5 out of 5 stars

Best Chrysler mini van Chrysler ever built.

marine2, 04/30/2013
2013 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
7 of 7 people found this review helpful

I am amazed at all the features Chrysler put on this mini van for the price. Fit and finish is excellent. Much better than it was on my old 2005 Dodge GC. Materials are better and gone are the hard look plastic. They seemed to have added almost every safety feature you can think of. Ride is a little firmer than on my old Dodge, but still smooth, with less leaning on curves and handling is more precise. The engine is stronger although not quieter. Mileage about the same as in my old Dodge, even though it has a six speed tranny. Second row S&G seats are a little more padded. The inside of the T/C is just beautiful. Chrysler did a great job on this mini van.

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5 out of 5 stars

The best mini-van out there right now - and the best value to boot

theooutback, 04/07/2013
2013 Chrysler Town and Country Touring 4dr Minivan (3.6L 6cyl 6A)
10 of 11 people found this review helpful

We moved to the 2013 Town and Country last month after three consecutive Toyota Siennas (04, 09, and the new design 11 in AWD). Where the Sienna's went down in quality from our observations, the T&C is really good so far - not all the incessant rattles that plagued the last Toyota. The ride is much more comfortable and not floaty like some soft rides can be - they really got it right. The interior is fantastic - really nicely done and really well equipped - a lesser Toyota or Honda costs much more. This is also a great MV to drive - great visibility, refined ride and well controlled noise, great car-like (for a MV) driving position. The three kids love it. I love it. My wife loves it.

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3 out of 5 stars

Run away from the Navigation System

Floyd Sense, 07/21/2016
2013 Chrysler Town and Country Touring-L 4dr Minivan (3.6L 6cyl 6A)
17 of 20 people found this review helpful

These are facts, not my opinions. When the car is new, the nav system (Garmin design) is super. It doesn't have voice command function, but otherwise is very good. Eventually, you'll want to update the maps and point-of-interest information with the latest. Chrysler does not sell the updates, you have to go to the source - Navteq (now known as "HERE") and purchase the update for $149 (there is no lifetime update option). That's the same for most nav system updates today, regardless of make and model of your car. For all other makes and models, you just order the update at the Navteq website and they send you a DVD or other media and you apply the update yourself. But, for the 2013 Town and Country equipped with the 430N radio with a code of RBZ (found on lower right hand corner of the radio faceplate), you are forced to go through a strange procedure where you insert a USB drive into the front of the radio, initiate some commands via the radio menu and then the radio is supposed to write info about the navigation package to the USB drive. You then plug that USB drive into your PC and the website analyzes the information (looking for what, is undocumented) and decides whether you need the update. The problem is, many of the radios do not write the info to the USB drive due to some quirk in the radio software. I had the dealer update the radio software to the latest level, but that made no difference at all. Many calls to Navteq and a Chrysler support line got me nowhere. Navteq says that the problem has been reported by many other owners and they sent reports to Chrysler, but with no response. When I raise the issue with Chrysler, they again tell me that they don't sell map updates. For the price of an update ($149), you can purchase a stand-alone unit from Garmin with lifetime free map and POI updates and not have to deal with Chrysler at all.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Town and Country Tourling L

gmormile, 03/18/2013
2013 Chrysler Town and Country Touring-L 4dr Minivan (3.6L 6cyl 6A)
9 of 10 people found this review helpful

Purchased the vehicle June 2012 and have about 12,000 miles on it. Just brought it in to have the transmission module reprogrammed. The recall did a big improvement on the smoothness of the shifting especially in the Econ mode. If you buy this van get as many options as you can afford because they are well worth it. Power folding third seat, twin DVDs, heated first two rows, remote start, Nav, bakup camera, Sirrus.... They are all great. I had a 1997 T&C that my son (and family) is driving it has 175K on it with a replacement tranny 1 year old. For price and performance you can't beat what Chrys offers... well pleased. With the stow and go seats, its a winner.....

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