Used 2009 Chrysler Town and Country Consumer Reviews
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Transmission Problems
Love my van accept for clunking in transmission when I slow down to around 25 to 20 MPH, it jerks and clunks. Taken to dealer twice, they of course can find nothing wrong. I accelerated the van last week (passing a car) the van started jerking and losing power, when I slowed up the jerking stopped and, when I accelerated, the I got the same jerking, again dealer could find nothing wrong. They rebooted the transmission on their computer which did nothing. Very disappointed that a new car clunks and jerks and the sad thing is that I can't get it fixed. If it isn't doing it when I bring it in, they can't help me. I have to live with annoying problems everyday on a new Car!
Don't buy the Town and Country
We purchased a 2009 Town and Country LX with extended warranty and a few months after we got it, the transmission didn't want to downshift. It cleared up a few days later. Recently we went across country with our van and the transmission acted up! Took it to Chrysler and they gave us a brand new 2012 version for a rental. Bad mistake. Had problems with that too. Engine light came on and the red lighting bolt light too while driving on the highway. It went away a week later. Stayed on for a few days and it went away again! After picking up our van from Chrysler, the transmission went out while we were on the highway! Dealer told me they changed the soloenid pack, so what now?
- Touring Passenger MinivanMSRP: $2,99554 mi away
- Touring Passenger MinivanMSRP: $4,99577 mi away
- Touring Passenger MinivanMSRP: $7,49591 mi away
Transmission
I bought mt 2009 T&C used with 47,000 miles. I did a test drive and of course it drove wonderfully. The dealership was really anxious to get me into the vehicle. I too experience transmission issues. slow sluggish hesitant when cold. acts like it is low on trans fluid. Crysler dealer checked & said they put some part on it and its fixed. $110.00 2 weeks after I bought it... It still tries to shift to fast. If you drive like a grandmaw it acts ok. But if you drive it normal with some good acceleration it kinda worries me. I too love this van I just wish I could get a straight answer/truthful answer about the trans.. They say I have a loaded warranty. Wierd, It didn't pay for the 110.00 part..
Very nice family mover!
We bought our 09 T&C used about 1 year ago. It had 43k miles then and has about 58k now. During that time we've been pleased with the vehicle. It's comfortable, quiet, and gets mileage you would expect for a fairly heavy minivan. We're getting about 23 mpg highway, 19 mpg town. We traded on 05 base T&C that we'd owned for about 6 yrs. It had nearly 170,000 miles and could have gone further with it but thought it was time to move on.
1st Minivan
My wife and I just purchased our 1st minivan at age 62. I love all aspects of the Town & Country. The driving force in our purchase was the stow and go seating. With the seats stowed we can place an air mattress in the rear and let my wife with back problems rest. We have found no problems, not one, so far. We are looking forward to many retirement trips in this mini van.
Safety
I was recently in a 50 mph head-on collision with my 09 T&C. My 8 yr old son and I walked away without a scratch. The other car (G6 or Grand- Am) came across into our lane. It impacted just outside of the driver frame rail pushing the tire and axle up under the floor pan. Front end was destroyed, driver door slightly deformed but driven back into slider door. Driver A-Piller kinked. Passenger fender moved away from vehicle. Air bags deployed. Driver door encroached in just a bit. Other than that, the entire cockpit stayed in tact (to the naked eye). My son was in the seat behind my and nothing got even close to him. Fit and finish be damned, they put the money in the right place!!!
Don't buy a Chrysler again. Never.
Just passing 100000 it start going off sudenly. I replace the gas tank $850.00. Got ac fixed $600.00 Replace radiator $400.00 Brakes and rotors got to be replaced often. Paint start fading too early. The transmission is not working anymore. I REALLY REALLY REGRET BUYING THIS PIECE OF METAL AND RUBBER.
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Good Job Chrysler!!!!!!!!
Bought this after my TYoyota sienna lease was up and happy I did. So far it has performed well and me and my wife love the dual DVD screens for the rear seats!!!!(we actually can have a conversation). Also love the Sat. radio and the power gate and doors.
09 Town and Country...Don't do it!
I bought this car new for my growing family. We have had so many issues I can't remember them all....lets see, had to change the brake pads and rotors at 45,000 miles, have had to replace the radiator, oil leaks, air conditioner whistles, and transmission is on its way out. I have had other problems with tubes cracking, plastic parts breaking, drivers side door wont unlock, and had to replace the wire harness for the drivers side sliding door. I know I am missing 3 or 4 more things, even the dealer wasn't surprised, but still didn't cut me a break. Buy a Honda.
wouldn't buy another Chrysler again
62,000 miles front wheel bearning had to be replaced engine very sluggish terrible gas milage brakes have been a hugh headache from the start my next vehile will prob me a jap van
2009 Town & Country Touring
Excellent for the $$$. Rides comfortable, kids love it b/c of 2 TV's. Like that kids can watch video & we can still listen to radio. Nice that you can load music onto hard drive so you don't have to keep inserting CD's. See no point in being able to load pictures as screen saver, wouldn't want family pics in car in case stolen, etc. Should've gotten higher pkg with both power seats b/c passengar seat can't be lowered and it's set a bit high for me. Easy to maneuver, V6 3.8 engine is a plus, pretty good "take off". Wish climate controls were digital instead of old fashion turn knobs. Stow N Go is excellent, gives us so much needed room. Overall, best bang for your buck.
A flashy car sure to fly off the lot, but...
They probably had you at navigation and bluetooth. Plus those stow and go seats seemed nifty. Your kids were probably captivated by the dual screen dvd player, neon mood lights, and the second row heated seats. Not to mention the ability to hook up a game system in the back seat, but all of the luster of the technology starts to wear off with use. The acceleration is disgusting while interior cabin noise can't be overlooked (especially in the back). Eventually you get a recall notice in the mail for something that shouldn't have been messed up. Then more and more. The dealership is now uninterested in your cars problems, after all they made the sale, right? Now you're stuck with a death trap that has sliding doors that sound like chainsaws when they latch and cheap plastic trim that seems to become more and more generic looking. After 114,000 miles your van won't shift out of 3rd gear because the transmission failed. A transmission on a 7 year old car that was regularly serviced and cared for. The dealership wants $6,000 which is how much the car is worth at this point because it's depreciation is so severe. This is what we went through. It now sits in a junkyard. A seven year old van that's in perfect structural condition along with the interior. The van may look cool, but Chrysler isn't concerned about the wellbeing of your family. The crash tests look startling and the unreliableness could leave your family on the side of the road. Don't be captivated by cool features for an unbeatable price.
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love the limited
love towne and country looked long and hard at honda ans toyota vans and keep looking for two years and reading the reviews about the thier better quality but in the end feel in love with the chrysler we love the chrysler features the limited has all the bells and whisles we are still learning in town milage is 18 but on the road we are getting 24.8 in the tennesse hills ride is wonderful very quiet do not like the steering respose in curves to much steering imput but overall we love the vehicle think the reviews are to critcal and pro japenese hope we like it in 5 years and 150000 miles when we buy again love love the options
I really like this minivan
I wrote this review as a rebuke to the "professional" reviews on this site. The touring model is a great value. The package I got has features that would costs many thousands more on a Honda or Toyota. Leather, cruise, 2 dvd's, hard drive music, satellite radio, 3 zone temp, auto side and rear door, power windows all around (including side and vent) 6 speed trans, auto start, backup camera, power driver and passenger heated seats, and a good warranty all for under $27K. I recently went on a highway trip and the gas mileage averaged 23 mpg. Sure its no Prius, but I moved 2 small accent tables, a large cooler, luggage, and still had comfortable seating for 3. Handling and ride is great.
Bad Brakes
Overall, I've been a big fan of the T&C, but the brake quality on this vehicle is horrible. Had to have the front brakes and rotors replaced twice already, once off the lot and again at 18k. Now the back brakes and rotors need replaced at 20k. Chrysler is helping with the front brakes, but so far not for the back. Love the van, but can't afford to replace the brakes every year..especially when the dealer quotes over $500.
Best Buy
This is my second T&C in 10 years. I love these cars. I never had any troubles with the T&C 2000. It was time to change and I just did the same and got another T&C. The touring is exceptionally luxurious and comes with lots of options. Fun to drive, accelerates well, and very comfortable.
Town and Country Worth the Price
This is a reliable and appealing car that I have had in my possession for over a year in which it has proven its worth. On the interior the features of the car such as the satellite radio make the long rides more enjoyable. The leather upholstery in the car gives it a comfortable feel and the layout in the car provides for communication between passengers without largely distracting the driver. Each of the two televisions mounted on the ceiling of the gray roof provide a distraction for kids, but I have found that they block the drivers view in the rearview mirror.
town and country review
Reliability has been terrible. Didn't make it from dealership to driveway before quit on side of road and we ended up walking home. Transmission problems at 4500 km's still not resolved at 14,0000 km's. Chrysler told us to get lost in regards to repairs. Overall extremely unhappy with the vehicle in terms of quality and chryslers refusal to stand by warranty. Will be going to arbitration board for compensation
Better than expected
Just an update from my initial review back in April. The vehicle has perform wonderfully, we have had no issues with fit, trim, or initial build quality. Mileage has improved since it has been broken in, Highway 55-60 MPH around 25 mpg, Highway 65-70 mph around 23-24 mpg. City/Hwy around 18- 19 mpg. I read the reviews from car magazines of this minivan prior to buying you'd thought this vehicle to be a dog, not so, very comfortable, dependable, quite. Our last T&C got us 136,000 miles w/o any work other than routine maintenance. I expect the same here.
Really nice
Drives well and with the 4.0 runs like a Greyhound chasing a rabbit. The seats are nice and good for long trips. Seat heaters are welcome in the past winter. All the toys: power doors, lift gate, u- connect, backup camera, memory seats and pedals, etc all work as they are supposed to. But let's talk hard plastic. I took a 2011 Senna for a drive just for fun and guess what the top of the dash was: Hard plastic so this entire thing about hard plastic talk is just bunk. I bought this after my 2007 was sold to a friend and she is still a friend so power up and lets go. It seems the people who count, the owners, think more of the van than the pros so take our word for it: good product!
Excellent Car
2 years and 24000 miles later I am very satisfied. I didn't buy into the Japanese hype. I service it when it tells me to and my dealer takes care of any recalls. I barely lift a finger. Tons of space, lots of power. Took it to Florida from Michigan twice and not a single hitch. I am impressed so far. Good job Chrysler.
My first and My Last MiniVan
We have owned our minivan a year and a half and the check engine light has been on since 48hrs after we bought it. We have been to 3 different dealerships and nobody can fit it. My car juts forward and engine revs into the red as I am driving at least once a week. I have been told it is a new model and they are working on the kinks. I was also told it has a life time warranty, so why should I worry. I told them if my car blows up on the highway a warranty is not going to save my life or the car behind me hitting me when I jut. I can't wait for my lease to be up in another year and a half so they can have this lemon back. I will never buy a MiniVan again and never any Chrysler again!!
I wanted a truck, she wanted an SUV.
This auto satisfied everything we were looking for in every category. The comforts, the cargo ability, the gadgets, styling, price, and even its ability to maneuver in tight areas. It has truly made our life more streamlined and functional with having 2 children; not to mention the interior styling is as luxurious as it is functional. The exterior is more bold with strong modern lines. The previous models were way to soft for me, especially the front and rear fascias. There is nothing weak or meek with this much more handsome model. The interior was truly more luxurious than the Odyssey, Quest, Traverse, Acadia, F150, 1500 and a host of other SUV's, trucks & mini's we considered.
1st Time with T&C
Trade in my 1996 Chev Blazer with over 230,000 miles. Thank you for the $$$ for clunkers. I'm very happy with this auto. My 1st time in a Mini Van. The kids love it. lots of room for other friends and family. Just the radio acts up time to time.
Great Van
This is a great van, good power, great layout and tons of entertainment options. I agree that there are parts of the car where better quality build materials would be better, but I paid $35000 after the rebates and employee pricing. The Honda or Toyota would be $43000 for the same car.
love the vehicle hate the mileage
this is a 4L engine and the performance is great but even driving very conservately the mileage is not as advertised. Also the windshield is the most fragile I have ever experienced. Overall it is A very comfortable and fun vehicle to own.
Used
Purchased used with 13,000 miles. Changed to Mobile 1 oil and mileage ranges 19 to 25 mpg with adequate power when loaded heavily with seats stowed. Now waiting in line with other owners for arrival of a backlogged improved air conditioner part to replace the original one that fails too often. Last year my air conditioner failed and the part was replaced by an identical part, the only available version. This is my 6th Chrysler minivan. It is homely to look at, but a dream to drive. It gets up to speed quietly. The sliding door on the passenger side doesn't operate from inside. Leg room isn't enough for the second-row seats unless front seats are moved forward more than I like.
Family Mover with Style
We have had our van for one week now and just got back from a long road trip. After trading in a 2003 Dodge Grand Caravan we had an idea of what to expect from a new Chryler, but we were pleasantly surprised. The new van has vastly improved entertainment options and interior quality. My boys have had a lot of fun rotating the 2nd row seats to face backwards and challenge their brothers to video games on the third row video screen. Meanwhile I have enjoyed listening to Sirius sattelite radio in the front without having to listen to the sounds of race cars and explosions from the rear. We had 138000 miles on our last van. We were very happy about the unlimited powertrain warrany. Good!
Great Van
We replaced our 03 Limited with this 25th anniv Touring. Great price, great van. This has the 3.8, wish it has the 4.0. I gave this van 8 on performance & fun to drive, because... it's a van! I did not buy it for performance, or to take it on the back roads. Includes dual screen video, myGIG, tri-zone air, remote start, heated front & 2nd row seats, power pedals, 6 power windows, dual sliding doors controlled by a button or the handle, stow & go, rear view camera, and more!
Don't This This Junk
Oh, boy. Did I make a big mistake... Mine went to service 6 times within 8 months. Now yesterday the A/C began to blow warm air. I wil never ever buy a Chrysler again. The worst car you can imagine. The driver window mulfunctioned. The wiper rotates when the turn signal is turned on (what the heck!). I might contact the company and ask for refund. Oh, by the way, the car is so noisy. Actually nosier than my 1994 Ford Fiesta. People. Don't buy this junk. It doesn't even deserve to be called a junk, because the car was in the shop more than you would guess.
First Chrysler, I love it!
I have been driving Hondas but were tired of reliability problems. The transmission went out on my Odyssey. I love this new Town and Country. Quality much better than the Hondas I have had.
Stay AWAY!!
I bought my T&C about a year ago. They are beautiful and I really wanted one for my growing family. A few months after purchasing, I started having electrical issues!! Windshield wipers come on and off by themselves, all dash lights come on but all gauges stop working, radio stops working, no controls work (such as power windows, door, hatch, etc). even the dealer couldn't fix it!!! Now on top of that after having the recall fixed on the ignition, it isn't working correctly the car wont shut completely off and is draining the battery, the transmission slips, and I have to put power steering fluid in it every day!!!!!!! I will not own another dodge/Chrysler junk!!!!!! Although they look nice and have tons of cargo space they are def not worth the trouble!
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Mini van
We have a limited model with all the options and have had no problems. It is the only true mini van still in the market and as such fills the segment perfectly. It is the first Chrysler we have ever owned and I am very impressed. We have owned one Ford and four GM mini vans and this is by far the best and most thought out product of the group. I sure would like to know what products the editor was comparing this with to give this vehicle a do not buy rating!
Best minivan around
Very commanding view of the road, most versatile minivan w/all 3 rows folding flat, closest thing to a hot rod van.
09 T&C 25th Anniversary Edition
My 2009 Chrysler Town and Country Touring 25th Anniversary Edition does precisely show the progress of Chrysler Minivans. The exterior is very nice and the interior is very luxurious. The seats are very comfortable, and adjust 8 ways for driver and passenger. I really like the rotary dials for the climate control and the center stack in general. The 2nd row Stow n Go seats are more comfortable than I would have thought,and the 3rd row is plenty roomy. The 3.8L V6 is very powerful and the manual shift mode makes the van almost (almost) fun to drive. It has all the great attributes of 25 years of innovation in one luxurious machine.
Groovy van for camping, pulling RV with hitch
Everything has worked flawlessly for me, adj. steering, power driver's seat, sturdy, large cargo area.
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Great van
Traded in a 1 year old Honda Odyssey due to the fact the transmission failed on it. I didn't want to deal with that for the next four or five years. This is my first Chrysler. It's as good as everyone says they are. Stow and Go seats are wonderful. Honda had you drag out the rear seats and boy were they heavy! I can't think of anything better. I love it!
disappointment
I am very disappointed I purchase this car. Had nothing but brake and door problems. Interior is uncomfortable, but with luxury. The exterior is beautiful. not enough leg room in the third row. Doesn't have much pickup.
2009 T&C Touring
We thought after our last minivan we would not buy another, but after test driving of '09 Accord sedan we concluded that they are too low, with no ride/comfort advantage over the T&C. The crossover vehicles, although more stylish, do not offer the verstility of a minivan, and get worse gas mileage with harsher ride. The Touring trim level was just right for us, we have no need for DVD player(s), leather, etc.
Help with driver seat
I drove Chrysler for 15 yrs. I love them, but in the 09 t&c the driver seat is too close to the front. It don't go back enough. when it goes back it also go down. then you can't see over the dashboard.The front part of the seat is always higher then your rear- you feel like your sitting in a bucket. If your under 5ft9in I think you will have problems with the driver's seat.
Excellent So Far
We looked at Honda's and T&C's and for the money you just can't beat a T&C. I went from a Maxima so it's a bit of an adjustment but so far I love it. I did however upgrade to the 4.0L and think it's probably worth it.
From a Ram to a spring Lamb
I sold my 2001 4WD4D Ram two weeks before taking delivery of my 2009 T & C. What a change. The first thing you notice is the ride and great gas mileage. I ordered the 4.0 with trailer-tow. Nice strong pull with no lag or stutter. Brakes are light with the right amount of feedback. This 25th Anniversary comes with 17 inch wheels and tires which is a great plus. The first trip to the East Coast was pleasant and had no issues. With 636 miles showing, i was getting 23.5 mpg. There is just something about a Ram Truck going the road!
2nd T&C Limited and luvin it!!
I just got back from a 2000 mile road trip, and had no issues at all with my T&C. I used to own a 2005 and the quality has been great with both. By far the best vans on the road today. The 4.0 engine is the best that I have had since my single days.
Best van I ever had
We came out of a Toyota Sienna that had alot of engine problems. The Chrysler has had none of the drawbacks and bad dealer support that Toyota is famous for. We love the Sto and Go seats. Toyota nmade you drag the seats out. Better quality and quieter than Toyota
Won't buy again
While I had great hopes for this vehicle, it broke down terribly. There seemed to be always something wrong with it. Very disappointed in the quality of workmanship. Will not buy another one.
Gets me to & from.
Not 22 mpg 10-15
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New van
Chrysler T&C minivan is a great mode of transportation. Good visibility, easy to drive, nice sound system, comfortable seating, stow&go is awesome! With rebates, etc., this was my best choice. I've had Chrysler minivans in the past, and this is the best one yet. Mileage is a little weak, but expected to improve with age.
You WILL have brake problems!
I love the van for its features and room. With that said owning it has ben a nightmare. Short and sweet: van is on 4th set (no lie) of rotors as of 34k miles. These were all replaced under warranty. The last visit (I have been to the dealer in the teens if not over 20 times now) the calipers, pads, and lines were also replaced. Now they squeak and both rear brakes have since had overheating problems. I will be back yet again. Also, both power doors broke, recalls, transmission jerks, engine misses. Good luck. Forget the VW version too. There is a brake issue and I bet you will see a recall down the road. Done let them make you pay for brakes!
6-sp transmission needs refinement
I drive the T&C for a hotel. It's rented longterm from Enterprise. It replaced a 2008 Dodge GC, essentially the same vehicle. Overall, pleasure to drive. Handles well, almost what you'd call 'sporty'. Well-appointed, tightly assembled, nicely functional. Comfortable, though passenger space is compromised in the Stow/Go version, a center bench would accomodate one more adult. The trans needs refinement/domestication. (See below.)
Awesome minivan
This is my second T&C. Obviously, I like them. My first one was purchased in 2000. My friends with Honda, Toyota, or Nissan, with equal minivan age, had to do one or more major repairs during the past 9 years. We never had any trouble with it and it has 100,000 miles. It was time to get a new one. After shopping around, we decided to stay with Chrysler. The 2009 touring is impressive in all aspects.