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Used 2017 Cadillac XTS Consumer Reviews

4.1 out of 5 stars
53 reviews

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We have a limited number of reviews for the 2017 XTS, so we've included reviews for other years of the XTS since its last redesign.

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Pros
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5 out of 5 stars

Luv...Luv.... Luv

R. Harrell, 12/12/2017
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
7 of 9 people found this review helpful

I bought the XTS Premium model and luv it. I have had Mercedes, BMW and Jaguer and have fallen in luv with Cadillac. The ride, amenities and over all experience has been exceptional. I bough the car after I had bought the XT5 the week prior to replace my Mercedes GL350 and when I was looking at the SUV I decided to test drive the XTS as well. I could not get it out of my mind so went back a week later and bought it as well. I looked at the CTS6 as well but really liked the esthetics and the performance of the XTS much better. I had a CTS- V for a number of years but I can honestly say this XTS is the bomb diggity, Luxury , ride and amenities can not be beat. Years ago you could not get me to buy an American car but I am completely sold.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

xts 2016

john stubinger, 01/20/2018
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful

had this car since new replaced 2014 cadalliac xts premium. wish i had my 2014 back. this car has pulled to the right and left depending on the road serface, had in to dealer 5 times and continues to do same. my 8 year old gmc truck has never done that nor my corvette. but dealer cannot find problem. two weeks ago whole dash stopped working until i shut off car and them came back on. dealer reflashed some unit but could not find problem. now in the last two weeks i am having tro with anti lock brakes. in snow the front wheels lock up and you can't turn the car.you slide right by the intersection or driveway . it goes into dealer monday for i had to wait a week to get in for someone to look at it. my wife refuses to drive the car so a 72 year old pulls herself into a four wheel drive pickup to go to church. i have always had cadalliacs for a road car for travel but i don't believe i will buy another. very unhappy with this car. can't live with brakes not working sometimes.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Navigation system is much too complicated

DAN NEINAS, 09/19/2016
updated 04/07/2021
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
6 of 8 people found this review helpful

Navigation system is difficult to master. Voice commands are frequently not understood. I frequently use an I phone connection to Cadillac navigation for more accurate and easier use.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

What was I thing of...

Unhappily Yours, 12/21/2018
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
7 of 10 people found this review helpful

I traded in a 2011 pre owned Cadillac CTS, which I had for 2 years (with no problems) to upgrade to a new 2016 luxury Cadillac xts. So far I have been disappointed with this vehicle. Within the two years so far I have had to have shocks replaced, drivers side door wouldn't lock and sunroof stopped opening. Luckily all were under warranty. Needless to say plans are to trade in this vehicle and it wont be for a Cadillac

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

Finally Splurged

David Coleman, 01/28/2017
2016 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
4 of 5 people found this review helpful

There were limited sources for the Premium model when I was ready to buy, there were lots of Luxury's available however the bells and whistles of the Premium kept it my choice to buy.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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