Used 2017 Cadillac XTS Consumer Reviews
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We have a limited number of reviews for the 2017 XTS, so we've included reviews for other years of the XTS since its last redesign.
A geezer's delight!
Chuck W, 01/02/2018
updated 01/11/2021
2017 Cadillac XTS Premium Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 19 people found this review helpful
GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car. One year in to ownership of this car I couldn't stand the road noise any more. I was shopping for replacement tires and was very annoyed that GM would equip a luxury car with tires this obtrusive. I drove a CT6 and decided that was what I should have bought. I am much happier with the CT6 all around. The XTS is an excellent value, but it's not Cadillac's best.
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Trans. problems
Jay, 05/07/2019
2016 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
7 of 7 people found this review helpful
My 2016 Cadillac XTS is on its second trans. the new trans. is in the dealership for the second time!! (they have had it for 2 weeks this time) Hard down shifts and uncertain up shifts. Car has 41,000 miles and Cadillac doesn't seem to know what to do. Loved the car up till now!!
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2017 Cadillac XTS for sale near you
3 of 35 listings
- Luxury SedanMSRP: $7,39988 mi away
- Luxury SedanMSRP: $16,995180 mi away
- Luxury SedanMSRP: $15,77799 mi away
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1st Caddy and happy so far.
SouthernYankee, 01/29/2019
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
6 of 6 people found this review helpful
I bought my 2017 XTS while still under warranty (not CPO though) fora great price, in my opinion. Traded my Traverse for it. There was absolutely nothing wrong with the Traverse. In fact, it was actually a great vehicle in every way except for gas mileage. Which is why I decided to get rid of it ( if I was lucky I could get 17 mpg on the highway while using the cruise control). Driving a lot of highway miles as I do, this was getting expensive and unsustainable. Being 6’5” 250 lb, I also needed a car that was comfortable. I looked at many cars and it came down to the XTS, Impala LTZ, Passat, E350, and Audi A6 ( which I’d previously owned). I settled on the Caddy primarily due to road comfort, space, and maintenance costs. Sure, the model I got doesn’t have blind spot monitoring but I drove for 50 years without it before and it actually makes you be more aware of your surroundings as a driver. “Experts” talk about lack of road feel but I think the XTS is fine. Steering is effortless, it rides smooth, and it corners flat. Great for a car this size. CUE is okay. I’m sure the recent upgrades to the system has led to its improvement. Response is fast, display of is clear but a fingerprint magnet. My wife says the heated seats aren’t as good as our previous cars but that’s subjective. Interior room is great. My son is the same size as me and has plenty of room in the backseat. The best part, so far I am averaging almost 29mpg on the highway. Pretty good for a full sized with a 6 cylinder car these days. I’m hoping this car lasts for a long time.
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Unreliable vehicle
silver, 12/08/2016
2016 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
34 of 42 people found this review helpful
I bought this gorgeous, classy, luxurious and very expensive 2016 Cadillac Platinum top of the line Caddy. After five months and 6000 miles it is sitting in my garage unused waiting to be traded in at a major loss. Serious maintenance problems include a complete loss of power overnight while sitting in the garage. Roadside service had problems starting it with his power pack and finally had to jump start it with an old personal truck that he used. The dealer service department could not find a fault after keeping the car overnight to trace the battery drain. A few days later while on a local drive, the transmission failed! It would not move forward or reverse. The beautiful car sat on the side of the road until road service showed up to tow it to the dealership. The dealer determined parts were needed to repair it and it took almost a week to get it repaired. The transmission is now shifting rough but dealer test shows no fault. Being an elderly owner, I have lost all confidence in the vehicle and do not dare drive it on long trips. I am now using my wife's reliable Honda CRV for long trips. Very embarrassing to tell friends, family and neighbors why this beautiful vehicle sits in the garage unused. Buyers must heed the below average consumer reliability ratings for Cadillac. Beware.
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Wonderful car
Bob Johnson, 03/07/2017
updated 09/17/2018
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
8 of 9 people found this review helpful
This is a very well designed luxury car that easily beats those offered by Mercedes and BMW. We love the 6 cylinder engine and regular tires with a spare. It runs on regular gas unlike the small turbo engines. We definitely wanted to avoid the runflat tires which are so expensive and problematic. The XTS was the best car for us with the most interior room for 4 adults of any luxury car of this size. Nice going Cadillac!
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