Used 2017 Cadillac XTS Consumer Reviews
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We have a limited number of reviews for the 2017 XTS, so we've included reviews for other years of the XTS since its last redesign.
Better than the MKS I had.
Zachary Jenkins, 10/26/2018
updated 10/31/2022
2016 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
24 of 26 people found this review helpful
I traded in MKS for this vehicle and I have been rewarded with a more comfortable, more stylish and more efficient vehicle that has just been easier to live with. The engines are rated similarly, but I assume the Caddy is a lighter vehicle because the acceleration is healthier and the fuel bills smaller (The engine turns 2000 rpm @ 80mph). The MKS had an elegant interior, but it was tight for everyone. The XTS also feels like an easier transition from the imports I had always driven before owning the MKS. No one will confuse this car for a Buick, as they often did with the MKS and where the MKS did give the impression of being more expensive than it was, the Caddy is sleek and high tech-sometimes a little too much so, as I feel like I am driving the Starship Enterprise at times-the technology works and works well, but somehow the MKS seemed to have a bit more soul at times. Those things not withstanding, I couldn't possibly go back to the MKS. I've only needed servicing and maintenance-no repairs even at 125,000 miles. 10 hour drives don't beat me up anymore and I just feel better since I bought it. At 195000 miles, nothing has changed. My only gripe would be the electronically controlled shocks/struts are $300 a piece and I cannot in good conscience tell you whether or not they actually improve the ride or handling. The car is still rock solid and anything that has needed attention was either a maintenance item such as tires, brakes and shocks or headlights and taillights. Strangely, the decorative LED strip on the passenger side has fallen victim to a leak in the headlamp housing and this must be a common issue because I see plenty of other XTS with this same malady. Otherwise, it is hard to beat this vehicle in it's overall goodness. I have parted with the XTS for over 2 years now, but everytime I see one I consider getting another. It did everything well, but there are many choices on the market. Test drive one to judge for yourself. It is an excellent used car, especially if the price is right.
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Would never buy any other car
R. Frost, 03/11/2018
2017 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
17 of 18 people found this review helpful
This is my first Cadillac. Always (I'm 65 and my Pa before me) been Ford folks. Previous car 2007 Lincoln MKZ which was a very good car until about 110,000 miles then it was all downhill on the dollar slope (lots of maintenance expense). But the Cadillac....Ours is a lease return with 24,000 miles and was exceptionally clean. The positives: This car feels like I remember the big cars of yesteryear. Not the 'ol stoneboat dip and sway mind you, but it feels like you've got Detroit steel around you in a car with an extremely comfortable and VERY QUIET ride. This is a road car with the excellent combination of comfort and superb handling characteristics. It isn't a sports car, but really...if I wanted a sports car I would buy one, cram myself in, fill the trunk with my shaving kit, sail around the corners, then after 2 hours struggle to unfold my stiff and sore self and gimp into the lodge. With this XTS, I have all the dip and dive I need, drive for 8 hours, open a sensibly sized door, step out (yep..I need to stretch a little), walk into the lounge and have a cold one. I can unload the 4 suitcases and other paraphernalia from the spacious trunk later. The minimal cons: The touch screen and touch bar climate/sound controls. The climate and sound controls look nice, sleek. But are not really drive friendly. It is difficult to consistently get the desired results without taking eyes off the road and 'finding' the right spot to touch to make a change. Caddy would do better with less high tech and more user friendly (read safety). Intuitive "I can feel the dial" controls would be safer and less frustrating. This is by no means a deal breaker, but it does reflect on safety. This car offers all I want in one package,...I had begun to wonder if they "made 'em like this anymore". Go Detroit!!!!!
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2017 Cadillac XTS for sale near you
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Feel Young Again Drive a Cadillac XTS
Regina Corvin, 09/28/2016
2016 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
16 of 17 people found this review helpful
Love my car. I am enjoying the ride, the music, talking on the phone, the seat adjustments are perfect, the backup camera is best thing ever, easy to park, the radio super, car locks excellent, Only negative seats to narrow and not plush enough.
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Did not think I would like it, Changed my mind.
Howard Clark, 12/11/2017
updated 06/18/2018
2017 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
28 of 31 people found this review helpful
Originally I wanted a CT-6, having a 2011 DTS. I wanted my wife to sit in many sedans to find the one she preferred. We had not considered an XTS, but owning Cadillacs since 1971 we decided to look at all models again. Previous brands tried were BMW 7 Series, Mercedes E and S, and Lexus LS 460. I realize there is no comparison between the imports and the XTS, however, the price point on the XTS, it's finish and hi-tech components made me look closer. Since my wife uttered the fatal words, "I like that one", and Edmonds had already provided me the quote we purchased the XTS. It is a great car, reads almost as smoothly as my previous DTS's and DeVilles. I gave road noise a poor grade on the survey, however the noise and harsh ride was totally the fault of the tires. The original equipment tires provided great stability and drive characteristics, but I care nothing about that. From similar complaints from other Cadillac owners about tires I requested the dealer to replace them with a different brand/non performance tires. This was done at no charge to me, my ride is restored and we truly like the car. The warranty and free service is equal or better than the imports. The engine and drive train is well proven. Nice Cadillac, Nice Pricing. Update June 2018 been on several trips with the XTS, performed wonderfully. Highway mileage at 73 MPH is 29.7-31.2. The car is extremely responsive for a non-turbo V6, never any issue with lack of power for any purpose. Electronics are faultless, handling is great. I had it serviced by a out of state dealership, again very pleasant experience, no cost. Only small con's are the trunk size is smaller than a DTS and we carry a small scooter as well as luggage in the trunk. Perhaps it is my age or just maybe the seats could be a little softer. Beyond that, great car for us, have honestly enjoyed it since purchase.
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XTS 2016 DISASTER
Debra, 01/08/2018
2016 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful
This is my second XTS Sedan. I owned the 2013 which had multiple service issues including the Cadillac Cue System and the Stabilizer System. In the end, the problem was never resolved with the computer system. On my 2016 XTS, I had a leak with the sunroof, where as the factory neglected to connect the sunroof drain. I had to have the head liner, back seat cover and electrical wiring redone as a result. The Stabilizer has also failed in is currently undergoing repair. The XTS is a beautiful looking car, if you want something to impress the neighbors while sitting in the driveway. However, if you need a reliable vehicle to drive, the XTS is not it. The car is over-priced for the VALUE - I CANNOT WAIT FOR THE LEASE TO EXPIRE - THIS IS MY LAST CADILLAC
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