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Used 2021 Cadillac XT5 Consumer Reviews

4.3 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2021 XT5, so we've included reviews for other years of the XT5 since its last redesign.

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Pros
Cons
5 out of 5 stars

Classy

Alexa , 05/22/2021
2021 Cadillac XT5 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
4 of 8 people found this review helpful

Mine is red, just love it in and out...in my opinion cadillac .front and back lights are beautiful 😍

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Stylish Caddy

Stacia , 04/28/2021
2021 Cadillac XT5 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
3 of 7 people found this review helpful

Great vehicle that I purchased 2 weeks ago.

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4 out of 5 stars

A catchy title

WRC, 10/16/2024
2020 Cadillac XT5 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

Not a bad vehicle but a drop down from my CT6. More buttons and doo-dads on this one and the ride is entirely different than my other car and a bit less luxurious. But it's a nice car and suitable. Oh, and it's NOT an SUV but a Crossover.

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5 out of 5 stars

Love my 2020 XT5

Carrie, 01/01/2025
2020 Cadillac XT5 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
1 of 1 people found this review helpful

I have the luxury model and just love it. I've had it for 2 years and have always owned GM vehicles mostly Buicks though. This is smooth and comfy on long road trips and has everything I need within reach while driving. The only complaint is the Onstar. Had to replace it because it went out right when the warranty expired. This is a common issue and needs to be resolved.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

What should be covered on a lease

Lessel M, Jr, 12/22/2021
2020 Cadillac XT5 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 19 people found this review helpful

We previously leased a 2014 ATS Cadillac. We had free oil changes and tire rotations on vehicle for entire lease. Now we're leasing a 2020 Cadillac XT5, but only received one free oil change and tire rotation. Why isn't these items free on the 2020 XT5? I feel if it was free on ATS it should be the same on the XT5, because you already pay a large payment. We only purchased tire warranty on both vehicles. Preferred dealership don't send out any discount coupons. So with this being said, we will probably not go with a Cadillac after this lease is up. I feel that Cadillac should offer more incentives to new and returning customers. If not we'll take our business somewhere we are appreciated as a customer.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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