Used 2017 Cadillac XT5 Consumer Reviews
Used XT5 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Classic Cadillac Galveston
Kathryn, 08/31/2018
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
9 of 10 people found this review helpful
I lease a 2017 XT5. The dash on the passenger side began to buckle. After taking to dealership, they said they had to order the part. They called 8 days ago and said the part was in. I made an appoint for 9:00 AM Monday morning (5 days ago). Three days later, I called to check on the progress. I was told they had not begun on the car yet. When I asked about my appointment and was told the part was in, why had they not started on the car. I was told the appointment put me in "line" with a technician. I called Thursday and was told they started on the car and it should be ready that day or on Friday. It is now Friday. I just called and was told the "ordered part" was damaged and they would have to reorder one (guess they haven't already don so). It would be Tuesday of next week. REALLY? My loner car had 96 miles worth of gas, and NO ELECTRONICS WORKED. My own car is completely loaded with all the bells and whistles. I told them I was leaving town on Tuesday and I needed my car for the trip. I was put on hold and I finally hung up. DO NOT BUY A CAR FOR CLASSIC CADILLAC, GALVESTON.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
Could've Bought a BMW
Klwarren100, 08/06/2018
updated 08/06/2020
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
9 of 10 people found this review helpful
Buyer beware. First off, don't get your Cadillac from Arnie Buaer. Initially, the service was great and then I stepped in the car to drive away with the salesperson and it was not what I initially sat it. It had no heated seats and it had miles on it and I initially sat in a new car ( I had heated seats in my Terrain that I traded in). So anyway, get the car home and weeks later, I'm hearing a weird noice and it's the brakes. I shouldn't hear anything on a brand new car let alone a Cadillac that I'm paying and arm and a leg to have. I've had the car in the shop several time regarding the brakes. In car with my daughter, the car wouldn't let me drive it, it was so bad. Turn's out it was a chip that was related to the brakes after me bringing the car in multiple times, the finally get that squared away. So the last brake incident in July , my oil and tire rotation was supposed to be done, so I would not have to see these 🤡 for. Long time as I feel like I'm there all of the time (for a 2018 Cadillac). I get an email that I need an oil change and then my car indicate that on the display. I call the dealership and said I thought you changed my oil and the lady said that the computer said yeah it says right here that you're not due til March. I said well, my sucker says December of this year. So she says come in so we can take the light out. How bout actually doing the oil change. I'm so disgusted as I bought a Terrain at this same dealership. I can't even enjoy the car, as I've had so many issues. Never again!!! I could've spent the money on a BMW and dealt with less nonsense. Update 8/6/2020- Nightmare. Car in shop again as we speak. Just had car checked 2 days prior. They claimed it was okay. Then it wouldn't start. I wouldn't wish this on anyone. Constantly in shop. To pay for luxury and the product run old jalopy is insane. It's a 2018 and it's only 2020. Never again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2017 Cadillac XT5 for sale near you
3 of 51 listings
- Luxury 4dr SUVMSRP: $16,99938 mi away
- Base 4dr SUVMSRP: $13,99328 mi away
- Base 4dr SUVMSRP: $17,5512 mi away
See all 51 listings
Had me....lost me
thefranklin1, 10/26/2017
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
15 of 18 people found this review helpful
On the way home from purchase, XT5 developed loud grinding noise on left side. People were pointing and staring. Car had to be towed in. Dealership sales good about providing loaner. Got it back with loud vibrating buzz from liftgate area when on almost anything but fresh paved roads. Dealer advised Cadillac aware of this problem as a number of complaints. Haven't engineered a solution, but working on it? "Could be 2 days, 2 weeks or...." I'll just have to wait- but service says they'll follow up every so often. In 5 weeks of ownership car has been in for service problems 4 times!!! Have owned many, many cars in my 66 years but none like this. Design is good, right size, fuel economy OK. Fairly comfortable but ride is a little hard. Dealership has been great but still stuck with a car with what appears to be an unsolvable problem. Numerous rattles and squeaks. At this point, car is still in shop. Loaner has dealer name all over it....embarassing. Don't know if it qualifies as a "lemon" or not. Had to make first payment the other day....very sad. Give this purchase a lot of thought. "Standard of Excellence?"
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Road test XT5 holly car Batman
Mike F, 05/30/2016
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
15 of 18 people found this review helpful
I am the owner of a Acura MDX and other Japanese cars over the years. We are trying to buy an American SUV. Also drove the Lincoln MKX which as very good. This Cadillac XT5 was simply amazing. The comfort, ride, handling, visibility, power etc. I was quite surprised. I went to the Grand Prize Cadillac dealer in Nanuet. Linda was our salesperson. She is patient, wonderful and knowledgeable no pressure what so ever. The car was really great. The Lincoln was very good. Unsure how the reliability will be which is always an issue with American brands but we are going to lease. Also waiting for crash test information as well. We will consider this vehicle for sure expect to purchase within a few weeks Other vehicles driven/looked at BMW X5/3, Audi Q5, Highlander, Kia Sorrento, Murano. I realize some of these vehicles are not considered "luxury" but looked at them anyway. Criteria is a top safety pick or better and average or better reliability. Unsure if XT5 will meet safety whenever it is tested. hoping it will last for 3 LEASE YEARS. If anyone has any experience or thoughts please feel free. I called corporate Cadillac they are unsure if and when they vehicle will be tested. If I was them I would be making sure it gets tested.
- Performance
- Interior
- Comfort
Pleased with my purchase
Kyle Johnson, 12/15/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
5 of 5 people found this review helpful
I am very happy with this purchase. High notes. Love the styling, smooth ride, quietness and on board technology. I've been pleasantly surprised with the fuel mileage, averaging just over 27 MPG and getting nearly 29 on a couple of road trips. My daily commute is on a two lane highway so I may be getting a bit better than someone who has to drive in heavy city traffic or stop and go. I have 2 minor complaints. When the headlights are on the bright setting, it seems like they should illuminate out further than they do. My other complaint is with the lane departure feature. I'm good with a vibrating seat or flashing light or even a chime or buzzer. I don't like that the vehicle will actually attempt to slightly maneuver the steering wheel in the direction it thinks the car needs to go. While it makes the correct decision most of the time, there are driving situations where it does not. In those instances, I have to "fight" the steering to override the decision and often end up over-correcting. Not to the point where I would call it dangerous, but, to the point where I would call it annoying. Also, I have a slight concern about what could happen when driving on a slippery surface and this happens. Otherwise, I'm very pleased and really am enjoying the vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value