Used 2017 Cadillac XT5 Consumer Reviews
Used XT5 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Not recommended
viki.ron.viki, 12/02/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
28 of 32 people found this review helpful
We are very disappointed with our new car Multiple tech problems , The screen of the radio not working all the time it keep resetting the AC doesn't work all the time the roof had to be replaced and also today as i was backing of the camera didn't work and there was a weird sound ... The problem that we have is NOT with the people in the dealership or with the customer service, it is with the product you have and the system you have to check the technical problems.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Oh You Cad.
Fredrick Dobbs, 07/12/2016
updated 09/08/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
72 of 86 people found this review helpful
This is a second shot at a review after 2000 miles and a fairly long trip of all day driving. First of all. The acceleration is wonderful. The handing is not Lazy boy Cadillac, it's sporty handling corners like a sporty SUV which I guess it is from the performance. Love the handling. Love the silence on the road. I have residual hearing problems from big guns in the military and even with my dodgy hearing I can easily hear my music and audio books on trips, not to mention the helpful musings of my spouse. Braking is excellent if not a tad touchy. You do not have to stomp on these brakes. I love the safety features like lane change warnings, rear crossing warnings and the back up camera although I have never got the need for the digital track in the rear camera to bend its my turning. I know I'm turning. I am very gratified that an American company is making a car of this apparent quality. It gives nothing to the off shore imports. This car is a stand out in a city where you can't swing a dead possum without hitting a BMW and Mercedes. It seems to be some kind of cultural imperative but I've had my share of complements even though I doubt many people look carefully enough to distinguish it from a SRX. The overall appearance of the exterior and mechanicals is stunning and the color I selected, Silver Coast is a stealth car wash avoidance feature. It hides the dirt wonderfully when I am negligent on washing the car. one last small gripe. I don't like the design of the 18 inch wheels. Kind of seventies looking. Cadillac could do better. Look on the web to get some ideas. My single annoyance with this part of the car and it is a BIG one, is the inability to turn off the stop/start mechanism. You can off foot it and you get lurches. It is not as clever as the propeller hat engineers who designed it think it is. I hate it and would not buy the car again. I can find just about any other car that allows you to disable this dubious feature including other Cadillac models. It works off the brake and you can fool it. If you are at a signal and the engine turns off, just lift your foot off the brake and it will start again. Depressing the brake again while you are waiting will not shut it off a second time. I am not thrilled with the XT two step. I want to get this all praise out because I think this is a Dr. Jeckel and Mr. Hide car. Mr Hide designed the interior. The dash lights adjust automatically and are too dim in day light for me. I can not manually adjust them higher. They brighten in a parking structure and at night and you can dim them down with the dimmer switch but that switch does nothing to brighten the dash lights in the day. This forces me to use the window with a large numeral for speed determination. This is a problem because of the propensity for the dash to reflect overhead sun at certain times of the day. In fact, same said genius engineer also probably designed the center information center with insufficient shading and helpfully tilted the screen toward to windshield at the top just to make sure that you don't miss getting the screen compromised by the sun reflection. You can play CSI and count your finger prints on it for lack of seeing other information. The seat is my biggest interior problem. My wife's RX350 has wonderful seats. She is looking for a new car and ruled out the XT5 because of the hard seats and the uncomfortable lumbar support. I have the same complaint. Hard seating not good for long drives. bothers my leg. I had to get a piece of memory foam which my spouse sewed up in a cover to put on the seat. This is a sport seat and not suitable for a SUV in my opinion. All the SUVs I have ridden in and owned have had more comfortable seats. Again. Live with this car before you buy. Rent one and see if the seat suits your back side. I hate them which makes it awkward for a car I now own. As I said, I am tall and large. When I sit with the seat back, it is obvious they thought to put in a long seat track for tall people but then failed to accommodate any other interior feature to this seating position. The center console is difficult if not nearly impossible to get into. The dash information center is way too far away. The door panels bow out near the front of the car then conveniently bow back in to crowd your arm. Another thing that escapes me is the logic of the seat memory. In any other car you press the memory button and number one for example to set your seat and in the future you just tap the button to make the seat move. In the XT, you have to lean on the button for the entire trip and if you stop pressing, the seat stops moving. To have the seat work automatically you have to turn on a feature in settings. After you do that the car resists any further changes. You have to turn it off to reset memory. In my case that is far too frequently because the seat does not seem to hold the back rest angle and must be readjusted periodically. Brilliant outside, not inside.
- Safety
- Technology
- Performance
- Comfort
- Reliability
- Value
2017 Cadillac XT5 for sale near you
3 of 49 listings
- Luxury 4dr SUVMSRP: $16,99921 mi away
- Base 4dr SUVMSRP: $13,9935 mi away
- Base 4dr SUVMSRP: $17,55123 mi away
See all 49 listings
Horrible Reliability
drramesh28, 08/30/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
43 of 51 people found this review helpful
I bought his Cadillac XT5 thinking I could give business to native company. I was debating between this and Lexus RX. Made a big mistake buying it. I traded my wonderful Toyota Seinna as it has done 70,000 miles ( It drove and was more reliable than this Cadillac XT5). The SUV was good for about a month then problem after problem. 1) The Central touch screen went dead within a few weeks of owing the vehicle and it took almost 10 days for them to fix it as it has to come from the company. When I got my vehicle back after 2 weeks, found that they removed the dash and was not fixed properly as the dash close to the passenger side was misaligned and the under dash led light was also not fixed properly and I have to fix it myself as I don't want my vehicle to sit at the dealer for another week. 2) I went out of Country for 2 weeks and when I came back found that the SUV will not start and called roadside assistance, they came and jump started the SUV with a Jump starter ( are you guys kidding me, its a brand new SUV that has done only 1000 miles) - it took a week for them to fix it. 3) Rattling sound coming from rear seat - which I fixed myself after buying some insulation material from Lowes. 4) "Crispy sound" coming from electrical box located below the left side of driver side dash. The fine crispy sound comes every time I accelerate from 0-30 miles and then disappears - took the SUV to the dealer - they said that everything sounds good ( they don't want to acknowledge) 5) After the battery issue was fixed, I started seeing that the voltage of the battery started falling again after a week coming back from the dealer - per dealer, the rear brake light was constantly lighting up ( the company had a recall for this as per the dealer). 6) My car has made multiple visits to the dealership in 6 months of owning it - Horrible reliability. Went against Consumer reports rating about reliability and purchased this vehicle and I got burned. Don't waste your money. I ended up selling this vehicle after owning it only for 6 months.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Our New XT5
Bill, 09/03/2016
updated 09/10/2020
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
16 of 18 people found this review helpful
Bought 2010 SRX new, loved it except the 3.0 engine. Luxury model white with tan interior. Just sold that car and bought a 2017 XT5 Luxury model White with Tan interior. Engine is great with plenty of power fit and finish is perfect. I was a little disappointed that Cadillac trimmed a few options from the luxury model I purchased before like: no cd player, sill plates no longer have a light in them, there is no longer a horizontal interior dash trim light, tan interior no longer offered in tan headliner with tan carpet only in black. Front seats need a little more attention to front bottom bolsters, (need more padding). Except for the dashboard the whole interior seemed a bit cheap compared to the SRX. I have to say the vehicle has the same gas milege even though it has a bigger engine, Bose system sounds great, (I hate it has no built-in cd), 2019 UPDATE: Transmission whines and make a clicking noise when it shifts, took it in several times and dealer said that is what it is supposed to sound like. Car, in general, is not very quiet with road-noise, the whining, and clicking it is as if the manufacturer did not put enough soundproofing in the cabin and engine compartment... Stock Michelin tires too hard and only got 30k miles and need replacing. Tires made the car ride rough. I had to take the car back to service 4 times to fix the driver's seat. At 3 years I am not satisfied with the XT5 and service and will not buy my next new vehicle from Cadillac, guys you dropped the ball.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission issues?
Lynn, 06/26/2018
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
7 of 7 people found this review helpful
I Purchased my 2017 XT5 in October 2016. Currently has 11,800 miles. For the second time I have noticed that my transmission indicator light has come on. Dealer checked it out indicating there were no problems. Upon pulling in my garage today, the transmission light has come on again. I’m starting to notice that the transmission feels like it’s slipping. Calling again to have it checked/fixed. Stop/idle function function is no longer working. And I to have a rattling noise in the backseat that I cannot locate. Sadly I have paid my SUV off already. Under warranty so I anticipate immediate resolution. Check thoroughly before making your purchase, although it is very classy I did not expect to be even considering these types of issues so soon after a purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value