Used 2017 Cadillac XT5 Consumer Reviews
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XT5 Huge mistake
James, 08/02/2018
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
27 of 29 people found this review helpful
What a disappointment. 2nd Cadillac. CTS was great until the cue system failed. Gave GM another chance figured maybe in three yrs they would have improved their product. My XT5 drivers seat replaced at 3k. Leather became brittle? Go figure. Bad cow I guess. Front door molding buckled at corners both sides replaced as well. Paint actually started coming off all four wheels. In shop now as all wheels have to be repainted. Horrible ride. My F150 rides better. And who actually thought the auto stop was a good idea? You really should have driven this thing for a month before you marketed it to the rest of us. In a loaner again. So mad at myself for thinking GM could produce a quality product. Now facing rediculous depreciation and couldn’t trade if I wanted to unless I’m ok eating 20k. By the Lexus.
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First Cadillac - a pleasure to drive
Drew Barab, 01/10/2017
updated 07/11/2017
2017 Cadillac XT5 Premium Luxury 4dr SUV AWD (3.6L 6cyl 8A)
11 of 11 people found this review helpful
Have had the car about a month. It came equipped with all of the safety tech that I wanted. Because of Edmunds and the Cadillac site, I was able to see all of the available inventory in the four states that would sell to me without sales tax (because I live in OR where there is no sales tax). I read just about every review on this car. Seems like the reviewers were of two minds on this SUV - either they thought it was a rough ride that was not very sound proofed or a smooth ride that is very quiet. Some complained about the CUE system. I find the car to be a very smooth ride and quieter than my Lexus RX350. The CUE system is much more user friendly than the systems in the BMW and Mercedes to me. Neither of them have a touch screen. Using a mouse/touchpad and trying to maneuver it while keeping your eyes on the road is not user friendly as far as I am concerned. There is a bit of a learning curve, but certainly nothing like the other systems.
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2017 Cadillac XT5 for sale near you
3 of 32 listings
- Base 4dr SUVMSRP: $16,651In-stock online
- Premium Luxury 4dr SUVMSRP: $15,952In-stock online
- Luxury 4dr SUVMSRP: $19,998In-stock online
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Four transmitter failures in 7 months
C. Young, 05/30/2017
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
22 of 24 people found this review helpful
Leased XT5 Oct. 9, 2016. On Dec. 3, 2017, Feb. 14, 2017 and May 13, 2017 the transmitter that locks/unlocks doors, starts and stops the engine failed. This is a total of four failures in 7 months (including the one that came with the car). The 'patch' solution is to place the transmitter in a cradle at the bottom of the center console (a solution I discovered in the owner's manual when on a dirt road in AZ, late on a freezing cold afternoon by myself) when the car would not turn on. However, in the case of car not turning off, the doors won't lock if the transmitter is out of the cradle. So when out of the car, the car has to remain unlocked. I'm a travel writer covering 5 states. This means my car has been left unlocked in hotel parking lots many a night. I'm a woman, usually traveling by myself, and I can't trust this car will start or stop. The car hasn't started twice and the engine hasn't stopped twice so far. The transmitter has been failing about every three months.
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My first SUV
Former Sports Car Owner, 01/19/2019
2017 Cadillac XT5 Premium Luxury 4dr SUV (3.6L 6cyl 8A)
8 of 8 people found this review helpful
Was a little hesitant to purchase an SUV after owning 2 door sports cars. I have been pleasantly surprised with the the vehicle. Interior is comfortable and visibility is is good. However, there is a slight blind spot when turning left from the drivers seat. I'm sort so I need to lean forward to make sure I miss the meridian. I was a bit surprised that the handling in the snow is not all that great. Great clearance, but that may because I am use to lower sports cards. Owned and Audi and BMW, both AWD. I honestly did not think there would be a significant difference in handling based on more clearance. However, there is much more slippage in the FWD. Amazing after owning AWD the difference though there is more clearance. I've also noticed the car is not as quiet as my other cars. It's not terrible but noticeable in comparison. Car is luxurious and comfortable. Plenty of leg room in both the front and back. Love the extra space in the trunk and plenty of elbow room in the front. Heated seats are amazing, nice options and features with Bluetooth and remote start. Car starts from a further distance than my other vehicles and I like to emote access app to start the car from anywhere. Interior illumination is very nice and like the exterior illuminated handles at night. Some features are a bit frustrating since you cannot set some options when the car is moving, such as navigation; which is annoying. Sound system is better than average. Opted for the white interior with cooled seats. Seats cool quickly, much nicer than the 6 Series BMW. The same is true for the heated steering wheel and seats. Sound is good when listening to text messages ad make calls. Struggling a bit with the Android Auto as the features do not load easily like they did when my daughter connected her IPhone; she had no issues with the apps appearing - very easy to connect the IPhone. I travel a lot for work and the car is very comfortable and I never have issues with back pain. Seats recline and move forward and backward with ease and very comfortable. The lumber only offers forward and back but not up and down which is not as good as the BMW because if you are tall or short the lumber may not be in the correct location based on your size. Love the auto feature on the truck which opens to different height based on the setting. Rear seats recline slightly, not too far but it is nice. Rear seats are also easy to lay flat when transporting large cargo. Rear center armrest is generous in size but front armrest storage is a bit small and tight. Like the phone charger, slide it in and it charges with no cable. Nice feature not offered in the BMW or Audi. Overall, nice vehicle and I don't know that I'll return to a sports car. However, in the future, I will purchase the AWD since I live in a snowy climate (didn't think it would be that big of a deal - wrong); I got a great deal which I could not pass up from the dealer. GREAT CAR but get the AWD if you live in the Midwest.
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Poor Gas Mileage
TM145, 01/14/2018
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
8 of 8 people found this review helpful
First of all, I love the way the XT5 drives. It has a smooth, but sporty feel. The seats are comfortable for me. The back seat is OK but not super roomy. The cargo area isn't bad either. I can put a lot of groceries in the cargo area. The moving bar that is in the cargo area tends to rattle a little bit and it's annoying. I absolutely hate that the stop/start feature cannot be turned off. The sound system is medium. And the infotainment is easy to use and convenient. The gear shift is annoying when shifting into reverse. Sometimes it takes a couple or three tries. The interior is pretty and I love the various pages for the dash. Android Auto works well and helps to keep my eyes on the road. The large sunroof is great and I love that I can cover it on sunny days. I've owned the car for about 8 months without any mechanical issues yet. My gripe is the gas mileage is horrible. It's supposed to get 19 mpg in the city but I'm only getting 11-12 while driving around town. The freeway MPG isn't bad (20 plus). I work out of my home and most of my trips are fairly short. My Toyota Sequoia got better gas mileage around town. The poor MPG might be a deal breaker for me. I purchased a small SUV to get better gas mileage. This car is thirsty.
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