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Used 2019 Buick LaCrosse Consumer Reviews

4.3 out of 5 stars
86 reviews

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We have a limited number of reviews for the 2019 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.

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Pros
Cons
4 out of 5 stars

Buick/GM has come along way

Mike Hoard, 06/27/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
13 of 15 people found this review helpful

I've never been a big GM fan but this new Buick has me thinking. I had the Lacrosse for a two day drive and was actually surprised how I liked it. The styling both inside and out are much better than older Buicks, much nicer materials and fit and finish. It had a great ride and with the exception of a little road noise over some bad pavement, it was very quiet. There were a only a couple complaints about the car 1) needs more side bolstering in the driver's seat to hold you in better 2) typical GM needs to upgrade their sound system, it was ok but needs much deeper sounds 3) also typical GM needs to work on electronics, the automatic climate control kept turning the fan speed up and down to keep the car cooled where as my Toyota and Lincoln can do it without blasting the fans to maintain the set temp. Just small complaints to an other wise great road trip car.

Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Transmission issues - Resoled

Debbie, 06/16/2018
updated 12/18/2018
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
5 of 5 people found this review helpful

We just bought a 2017 La Crosse Premium which is loaded. We drove it 30 miles and the transmission was slipping, did not shut off when stopped, a "Check Transmission" light came on, and the service symbol came on and stayed on. I would push the gas pedal after the stop lighted changed, and the car hesitated. Obvious transmission issues. I pulled over and called the dealership. They told me to go home and bring it back in the morning. I told them I was afraid of being stranded. I brought it back and they gave us a loaner. It now runs great!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Old enough to buy a comfortable car

C Stein, 07/16/2018
2017 Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
5 of 5 people found this review helpful

Surprising long distance mileage of 34 mpg to Oregon and back from SoCal. I drove 15 hours straight each way and was less tired than any car I have driven. Great style and finish.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent and comfortable car

GBustin, 01/15/2020
updated 01/19/2024
2019 Buick LaCrosse Essence 4dr Sedan AWD (3.6L 6cyl 9A)
8 of 9 people found this review helpful

It is a pity that Buick is discontinuing the marketing of sedans in the US because the 2019 Lacrosse AWD is an extremely good car and at a very affordable price. It has many of the most current technological features, navigation system is good, voice recognition quality is excellent. The 3.6 engine is capable of delivering all the power and acceleration one could want. The Bose sound system is at a standard I would expect to find in only the highest end luxury cars. The car has a high safety rating and handles well. UPDATE: We have owned this car for 3 years and are completely satisfied with it. It was a dealer demonstrator, and we bought it with less than 7,000 mi on the clock. The car is very well equipped, with a handsome and well designed leather interior. GM's 3.6 l. engine is a reliable workhorse and gives the car plenty of pep. The car is very stable on the road, which is why my wife likes it so much. The car is equipped with a navigation system that functions well and various other tech amenities. The trunk is a good size, and the rear seats can be folded down flush to increase carrying space. This is probably the best Lacrosse model Buick has ever made and it is a pity that it has been discontinued in the US, although it's still sold in China. The SUVs that GM has substituted for this sedan are ungainly. My wife is the primary user of this car, but when I drive it I enjoy it and I'm generally impressed with handling and overall comfort. Further update. We traded in this car with 47,800 mi and it performed well until we sold it. There was only one minor repair under warranty in four and a half years. We traded the car only because a very good deal arose on a slightly used Cadillac CT5. The Buick had good resale value on the trade and I am sure the dealer will have no problem selling it quickly. We were completely satisfied with that car, just decided it was time for a change.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Auto stop sucks

Jerry Adamson, 02/10/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
40 of 52 people found this review helpful

This car has an engine auto stop program in it that shuts off the engine at every stop to save gas. The transmission jerks when it shuts off and starts up. It feels like someone just ran into the rear of the car when it starts up. This program will not let you come to a smooth stop before the engine stops. Then after the engine stops and it needs to start up again to operate the air conditioning, the car jumps ahead when the engine starts up again. Impossible to creep forward slowly. It is very annoying, aggravating and uncomfortable feeling. There is no way one can shut off this auto stop program. If I knew that this was going to happen, I would not have bought this car. Everything else in or on the car is great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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