Used 2019 Buick LaCrosse Consumer Reviews
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We have a limited number of reviews for the 2019 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.
Nice car
Ed, 11/22/2018
updated 06/07/2021
2018 Buick LaCrosse Premium 4dr Sedan (2.5L 4cyl gas/electric hybrid 6A)
8 of 8 people found this review helpful
Surprised, no CD player! Get 38+ on the highway very comfortable car. Plenty of power.
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Good but I would wait till GM gets it right.
Pat, 02/04/2017
2017 Buick LaCrosse Preferred 4dr Sedan (3.6L 6cyl 8A)
34 of 40 people found this review helpful
I had turned in my 2015 Impala and was looking for another sedan. I had driven the Chrysler 300 and the Lexus ES 350. My local Buick dealer let me take the Lacrosse for the weekend to give it a thorough test drive. While the car has many positive attributes, there are few major issues that kept me from buying it. First the good: The engine and transmission are a dream and provide smooth, quick, fuel efficient operation. The engine has strong exceleration and utilizes cylinder deactivation on the highway. I achieved an incredible 31 mpg highway which is very good for this size of car. The 8 speed transmission is the best I have ever driven and unlike other 8 speeds, it doesn't hunt back and forth for the right gear. It shifts so imperceptibly, there were many times I had no idea what gear I was in. Very Nice! Lastly, you can order Adaptive Cruise with an 18", 19" or 20" tire so you can get a comfortable, bump absorbing tire without having to be pushed into a package of options that includes hard riding 20" tires. Now the bad: I don't know who they are designing these front seats for but I'm a small guy, 175 lbs and the seat was too narrow for my legs and thighs. I've seen this in Cadillacs as well. Hello GM! Side seat bolsters are for THIGH SUPPORT, not to SIT ON or increase pressure on driver/front passenger legs! The bucket seat width narrows towards the seat back so much that my uppers legs were sitting directly ON the side bolsters. After 20 miles, the backs of my upper legs were hurting from the pressure. This absolutely killed the car for me which is too bad. The seat cushion itself was pretty comfy but the side bolsters were unbearable and my salesman said he had heard the same complaint from other potential customers as well. The next issue was overall quality with the car having a "cheap feel" to it. The rear, fold down seat back would not latch and lock in the upright position. The exposed, stationary latch mechanism attached to the back trunk wall (with grease all over it) was locked in the closed position so it couldn't engage with the seat back. I looked at it for several minutes trying to figure it out but could not get it to release. Looking into the trunk from the rear I saw polyester white foam stuffed in behind the trunk wall and the seat back that was coming loose and falling out. I have no idea where this foam was supposed to go or what it's purpose was. The morning I was supposed to return it, the battery died and I had to charge it. Then an error light came on referring to a transmission problem. This car had only 700 miles on it and cost $43,000 +, you just shouldn't have these kinds of problems! My 15' Impala was perfect and trouble free for the duration of my 24 month lease. It's seats were wide, supportive and comfortable. The car was quiet, and had great build quality and materials. I wish I could take this advanced engine and transmission and put it in the 2017 model I ended up purchasing. The bad thing about the Impala (again, Hello GM!) is I got pushed into a 20" tire to get my adaptive cruise which I will be quickly trading out for more comfortable riding 18" tires. The 20" tires transmit every road imperfection and make for a very hard, uncomfortable ride. I know, they look very cool but to me, it's not worth the sacrifice in comfort. I've researched how the adaptive cruise works and talked to my engineering friends in the auto industry and contrary to popular belief, you can change tire sizes without any problems.
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2019 Buick LaCrosse for sale near you
3 of 93 listings
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Thrilled with my new Lacrosse
Stephen Freese, 06/21/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
7 of 7 people found this review helpful
This was my first new car since purchasing my 2005 Toyota Avalon which I retired after driving it for more than 240,000 miles. I got a great deal on the Lacrosse since they were running a Memorial Day special with a 16% discount. I built the car I wanted on Edmonds.com at noon and had three offers that were much less than I expected by the end of the day, the lowest of which was from Wilkins Buick in Glen Burnie, MD. The dealer was able to find the exact car I wanted and had it ready for me to pick up in just a couple of days. I love the interior and exterior styling and the extensive technological features which were very intuitive to learn.
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A genuinely very good car
Mgraze, 02/22/2021
2019 Buick LaCrosse Avenir 4dr Sedan AWD (3.6L 6cyl 9A)
7 of 7 people found this review helpful
After a year an a half with our 2019 Lacrosse Avenir AWD I am really pleased with the car overall. It's extremely comfortable in its' interior ergonomics and ride. It handles all road imperfections well with only a small thump at most. The ride with the active suspension is very pleasant and is the perfect combination of decent handling (it's a big car) and smooth ride. The seats are incredibly comfortable and both have more than enough adjustments for every size driver and passenger. The leather seats are heated and that function works very well in the cold months and they are ventilated for summer weather. The cooling function is only marginally effective but still nice to have. The styling is great, especially for a Buick, very sleek and the 20" wheels on ours really completes the fairly aggressive stance. I have seen a few reviews that state that the trunk is small for a car this big and that my be true by the numbers but I think it is big enough and have had no issues with cargo space. The drive train is fantastic and while it won't win any drag races, the 3.6 V-6 paired with the 9 speed transmission is very capable of moving this car quickly from a stop and feels quite powerful on the highway when passing. We live in an area that gets snow and the AWD system work REALLY well. Finally, the expected long-term reliability rating on this car is stellar. It scored way better than even the Toyota Avalon which we considered. Buick has discontinued the Lacrosse but if you are in the market for a great, reliable used sedan, check out the 2017 thru 2019 models. Just skip the hybrid and stick with the V-6 and look for an Avenir AWD if you live where it snows.
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Best Car I've ever owned!
LWH-Ohio, 04/19/2020
2019 Buick LaCrosse Avenir 4dr Sedan (3.6L 6cyl 9A)
11 of 12 people found this review helpful
I had a 2016 Lacrosse with all of the options. I thought it was the best I ever owned. When the salesman I bought it from called to see what I was going to do at the end of my lease I told him I was going to buy the 2016 out and keep it until the 2020's came out and buy a new one. He told me that wasn't going to happen since they were ending production in February of 2019. He found me an Avenir 2 weeks later and I can honestly say it is the fastest, best handling car I have ever owned. That includes Jags, Mercedes and BMW's. The 310HP V6 coupled with the 9 speed transmission slingshots the car up to speed. Heads up display and warning sensors keep you safe and secure. What Buick did from 2019 to 2019 was a winner. I wish we could have seen what the 2023 would have been like. Its a shame that its has come to an end.
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