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Used 2019 Buick LaCrosse Consumer Reviews

4.3 out of 5 stars
86 reviews

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We have a limited number of reviews for the 2019 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.

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Pros
Cons
4 out of 5 stars

Rides like a rock

Scott H, 12/15/2016
updated 01/18/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
51 of 57 people found this review helpful

I have a crimson red premium with the 20" wheels and tires. What a mistake. I drove the 18" version prior to getting mine and it was a floater. This one, equipped with RE97s rides like a go kart. And in sport mode it feels like you have no suspension at all. Now true, I'm a sporting sort of guy for an old geezer, but this car rides harder than a Vette or Z/28 that I've owned and its not in the same universe as my Pontiac G8 GT. At 500 miles I replaced the tires (at my expense) with Continental Extreme Contact DWS 06 and that helped a little. It still doesn't cure the issue that the suspension tuning is way off the charts. It's never still, never smooth. Going to the dealer service dept. tomorrow, but I highly doubt there's anything that can be done as it's just the way the car is. True, big wheels, but still a 40 series tire just like the 19s" on my G8. Why can the G8 ride light-years better on far more aggressive tires (RE-11s)? Other than the above, no complaints. Update: I did take the car to the very helpful dealership because GM wouldn't talk to me unless I did. Checked out 'nothing wrong' and 'to spec'' as expected. I also got a chance to drive another new one with the 20" wheels and tires with the hyper-strut and adaptive damping. It was just as bad if not worse (as it had the OEM RE-97s). I've asked the service manager to run this up the ladder with GM regional service folks to see if we can get engineering to take notice. Hard to believe that they put this car out in the captured test fleet and this wasn't noticed, especially on Detroit streets. Update at 1,300 miles. Now that I'm getting a few miles on it, the suspension isn't quite as brittle as it was before. Just got back from a 500 mile trip to the Detroit Auto Show where cruising at 80 mph up and back I got 30 mpg or just under. Detroit city streets took the edge of of the ride a bit. It's now in the range where I can tolerate it. Comfy seats for long trips and extreme quiet help. I got up there much more rested than past trips. I may end up liking this car after all.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Buick sets new benchmark in Luxury Sedans

Firemedic1105, 02/18/2017
updated 03/01/2018
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
24 of 26 people found this review helpful

"I own the redesigned 2017 Buick LaCrosse, Premium/AWD. Previously I drove the 2010 LaCrosse, purchased new and redesigned that year. My satisfaction with the previous generation was outstanding, delivering exceptional service and reaching nearly 80K miles at trade-in. The NEW generation LaCrosse for 2017 undoubtedly sets a higher benchmark for Domestic Luxury Sedans! In addition to its superior comfort and quietness while in motion, this model simply excels in technology and efficiency. Loaded with every safety feature imaginable, this Buick also includes the most advanced 3.6l VVT 310hp V-6 engine, that includes Auto Cylinder-Deactivation and Auto Start-Stop technology. These features collectively assure impressive gas mileage without compromising on rapid acceleration. The latest available, 8-speed auto transmission, is operated by a very intuitive, shift-by-wire control knob. Gear transitions are flawless at speed. Being completely fair & honest with such low mileage currently, I choose not to rate my experience in reliability. However, if this model meets or exceeds my experience with the 2010 Buick LaCrosse, I will surely give it a 10/10 as well. I have no doubts on the future of this car. Every Professional review that Ive researched, suggests that this Buick will indeed give most comparable Foreign Luxury Sedans a serious run for their money! " Update: My mileage is now just over 4K; I've experienced zero issues with performance and zero warranty claims. This vehicle remains such a pleasure to drive, both on local trips as well as long distances. It is so comfortable and quiet. The rear seat has proven itself to be very roomy and as comfortable for adult passengers. I am approaching the Winter season here in Wisconsin and will be anxious to assess the performance of the AWD system. UPDATE 2/28/18: We have are approaching the 3K milage and have been through a typical Wisconsin winter. I am very pleased to confirm that the AWD system performed flawlessly and provided sure-footed traction during the wet/snow/ice conditions that we've since encountered. We have not experienced any mechanical or build related issues with our new LaCrosse and consider it one of the comfortable vehicles we have ever owned.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Test drove many cars. This was IT within 10 miles

Chuck Beger, 04/18/2019
updated 10/24/2022
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
10 of 10 people found this review helpful

Update now that I've had it for over 4 years : I only put about 6,000 miles a year because I'm retired and don't have the commute every day. This car has been flawless for me. I change my own oil and do the rest of the required normal maintenance on it and it has never been to the shop for any problem. It's an extremely quite ride at any speed and very fast. Friends are amazed that while going 75+ on trips we can all talk living room volume and no one says, "What did you say?" I sometimes time the traffic when I'm entering and then hit the gas to see just how quick it is. Most of the time drivers that are coming move over thinking that they'll have to pass... not even close. O-60 in 6.0 seconds Doesn't let anyone catch up to me. It's a small adrenalin rush. The car is very roomy and back seaters almost always comment on how nice it is sit back there and stretch out. Overall I'd give it 9.5 out of 10 and I don't even know why I'm deducting 1/2 point for except nothing is perfect, I figure.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Exceptional

Hauskapoika, 05/07/2018
updated 06/20/2024
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
9 of 9 people found this review helpful

UPDATE on June 12, 2024 Latest Report at 39,700 miles. Best MPG : City 23.4. Highway 33.29. - Comfort: Leg room front & rear: very good. - Handling: First long road trip from California to Washington surprised me how well it handled through the mountains of California, Oregon and Washington. A very good highway cruiser and great in town too. - Special likes: blind spot warning system, digital speedometer, back up camera, heated seats, separate seat controls, GPS which works very well, and trans is very smooth. The back up camera is especially useful in crowded parking lots because it can spot and notify on traffic, people, and objects from the side that I can't see otherwise. This car has just about everything you can get on a car, and at first, there is a learning curve for all the controls and gadgets. - Condition: No leaks or squeaks and no oil consumption. This car has the 20" aluminum wheels which are pretty, but 18" wheels give a smoother ride. The 20" aluminum wheels tend to get scratches and nicks. I recommend the 18" steel wheels. I updated the GPS offered by GM at a reduced price; it still is not fully comprehensive in Bakersfield because the community is growing so fast. The car is more than 7 years old and still has original tires and battery. - Problems: Burned out tail light at 22,00 miles. Dealer fixed for free.. At 37,300 miles, the thermostat stopped working, and it affected heat and cold temps. This was a fairly expensive fix because the thermostat is buried between and under other parts of the engine. Mechanic did a good job replacing it and everything works very well. - Overall: Still an exceptional car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Nice car

Ed, 11/22/2018
updated 06/07/2021
2018 Buick LaCrosse Premium 4dr Sedan (2.5L 4cyl gas/electric hybrid 6A)
8 of 8 people found this review helpful

Surprised, no CD player! Get 38+ on the highway very comfortable car. Plenty of power.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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