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Used 2019 Buick LaCrosse Consumer Reviews

4.3 out of 5 stars
86 reviews

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We have a limited number of reviews for the 2019 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.

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Pros
Cons
1 out of 5 stars

Lemon Car Buick!

Hi and Die, 01/01/2022
2018 Buick LaCrosse Essence 4dr Sedan AWD (3.6L 6cyl 9A)
5 of 7 people found this review helpful

To anyone considering this car, I urge you to DO NOT BUY ANYTHING from Buick. The customer care DOES NOT CARE customers and gaslight the customer. So if you have the money for buying a car, do not drop any single penny to GM. I am going to report Buick to the BBB soon. I have had a 2018 Buick Lacrosse (bought as a new car, current mileage: less than 43,000). And the car has had water sloshing sound behind the dashboard. 1. The problem began in 2019. 2. I visited the dealer service center more than seven times until now. 3. For four times, the dealer tried to fix the problem. (change the heater coil and water pump, purge the air in the system) 4. My car still develops the water sloshing sound. Whenever I bring my car to the dealer, the service center says, "We cannot hear the water sloshing sound. " However, when I drive my car out of the dealership, the water sloshing sound comes up EVERY TIME! 5. Neither the dealer service nor the GM customer center cares for the customer. For the Buick Lacrosse and Buick company, giving one star is a luxury.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

2017 LaCrosse fits like a glove.

Craig Wendorf, 11/29/2016
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
7 of 11 people found this review helpful

Although the tires can be a bit noisy on some road surfaces, I love driving my LaCrosse. I've had it 8 weeks and still look for reasons to go driving. I got the Premium model because I wanted the safety alert seat among other standard features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Classy and Sporty

Ignatius Pagano, 10/10/2016
updated 10/12/2021
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
19 of 33 people found this review helpful

Safety features are great-Automatic Vertical and parallel parking feature needs getting used to. Corrective steering is great when getting near edge of road or other lane. New shifting system is outstanding. Voice recognition features very improved along with Navigation system. Entertainment system/technology improved from my recent 4 Lacrosses. Turned in a 2014 premium Lacrosse and impressed with all the 2017 changes and new styling. 30 MPG on trips. Looking forward to Lacrosse Avanir.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Senior non-techy lady

Sandy, 03/14/2019
updated 03/16/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
2 of 2 people found this review helpful

I have only had the car for a few days so couldn't really answer some of the questions. Lots of new technology which I have to look up in my manual to use. I am not fond of the auto shut off feature and wish I could shut it off when I chose to. I also do not like the fact that the gas tank door is now on the passenger side which is opposite of the Buick I last had. Why should a person have to walk around their car to out gas in!! On the plus side, after test driving different makes, the Buick seems more sound and better quality. One year later I find that I Hate the shift--why pot that extra P (park) to the side on the shift. I also think the climate control should be on a separate button rather than on the screen which is hard to turn the A/C on when driving. My car also has some weird noise in the rear that my dealership hasn't been able to fix. One very good thing is the gas mileage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

She can get up and go!

PQM, 10/10/2019
updated 10/21/2024
2017 Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
2 of 2 people found this review helpful

A really decent engine responds well when booted. No problems with merges. The different levels get confusing. A good time to make a list of must-haves or really want. I.e. that base model does not have Sirius. But hey, it has everything else. I find the seat good for long distance riding. Best improvement from my 2012 is the backup camera. The LaCrosse hasnt been good with rear visibility for a long time. Very happy with it. Its been 40,000 miles now. One disconcerting occurence just two weeks ago when it had system hiccup affecting the "engine/transmission system failure" that brought me to a crawl on takeoff and capped in 4th gear. Ultimately the lights went out after letting it sit for 20 minutes. Still brought it in. It needed the ecm to be reprogrammed. Thats 189.00 . Throttlebody needs cleaning as well. Thats next on my budget.. other than that, all is great! 49,000 and all is well! 74,870 and all is great. No rattles, nothing loose.

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