Used 2008 Buick LaCrosse Consumer Reviews
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Love it so far!
I just bought an 08 LaCrosse Super, and so far, I love it. It is roomy, and the heated seats feel great after a long day at work. I like how it isn't over the top with gizmos and gadgets on the dash, but has enough to make me feel I am getting what I paid for. The ride is smooth, and it isn't jumpy when accelerating. I like the shorter stopping distances. I have seen a lot of reviews elsewhere that seem to think this is a sports car. No, this is a luxury sedan. I'm not in my 80's I'm in my 20's, and enjoy all of the comfort, and all of the horsepower. I don't intend on using this car to run the Daytona 500, so, who cares about RWD vs FWD? It's big, comfy and should be great in snow
Super Lux
With the Supers being so rare, I had to go check it out when I saw the classified ad at a local dealer. It was love at first sight. I always thought the LaCrosse was sharp, and the Super takes that a step further. Being black with the tasteful chrome trim, including the optional chrome wheels, it gets compliment after compliment. Wasnt sure how I felt about the dark brown interior but it has grown on me. Love the power and ride, but after only a couple of months of ownership, the transmission has had to be completely overhauled. Since its still under warranty, Im taking it in stride. Other than that I have been nothing but happy with it.
too many annoying quirks
cloth interior holds lint impossible to vacuum. Rotors warped after 10,000 miles ( now buy expensive brakes and rotors, to fix. problems with the transmission clunking into drive. took to get fixed, they said it didn't exist. Still clunks into drive after being in reverse passenger locks quit working after 50,000 miles. gas mileage was great at first, now get no more than 20mpg on highway 16mpg town Supposed to come equipped with a radio that tells the name of the song. Nope. My 2006 Nissan van does that. The tire pressure gauge kept going off and the interior light on the gear shifter went out 10,000 miles. door seal leaks sometimes.
Best car for the dollar
I drive a lot, 5600 in the past month and a half. The gas mileage is great for the size of car, avg. city/hwy now 26.4. Straight highway-no air on, I got 29.9 over several hundred miles through hilly terrain. I love the ride
2008 Buick Super
The car is great but has poor reliability. All the engine gaskets had to be replaced due to oil leaks, the oil pump failed which scored the the crankshaft, the key FOB's fail about every year or so (I am on #5 right now) and now the air bag warning light is on. It is in the shop now to find out what the problem is. The day/night dashboard lighting has not working properly for the last few years. The front wheel bearing failed a year ago. The CD changer does not work at times and the radio changes stations without warning at times. I have 55000 miles on it. I bought it new.
Great Car
My car is now two years old, 36,000 miles and no problems. Just finally took it back to the dealer for the first time to have the breaks checked, need new pads on the front. I do have the oil changed about every 8,000 files. Best car I've ever owned for quality and reliability. Not happy to see the 2010 model has the gas on the passenger side yuck. I think I'll keep my 2008 for a while.
Dependable Buick
This car, a Buick LaCrosse CXL, was bought new from the Buick dealer. It has been used extensively for long trips of a thousand miles or more between Los Angeles, Idaho, and Washington. It has presented no serious repair costs. We maintain it well with required oil changes, proper tire pressure, recommended scheduled maintenance. The air dam at the base of the windshield finally succumbed to the intense sun in Los Angeles and was just replaced in 2017. The factory battery lasted over 9 years. The original factory brakes lasted well past 52000 miles. Replacing the brakes stopped some shuddering of the front end during hard breaking. The shuddering did not interfere with the car stopping. The brakes, factory originals and replacements, work very well. Overall this has been a great car to own. My wife and I are both 79 and we have owned many cars. This Buick is clearly one of the best.
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Great Car on Base Price
Purchased this 08 LaCrosse in April, 2008, have 20,000 on it already and love it! Got the base model, but it's a Buick! So it has all the creature comforts--power windows, door locks, and driver seat; cruise, tilt--and great gas mileage. Good git-up-and-go and plenty of room inside. Nice sized steering wheel for a womans hands. Only knock is the trunk is a little narrow to get a large suitcase into and out of easily, but I love the trunk release design! Overall, a great vehicle for the money.
Good but could be better
This is my 5th Buick, but not my favorite. My '02 Buick Regal was more comfortable to drive. The front windshield is set at an odd angle. I lose my peripheral vision in certain instances (possibly due to sleek design - I checked the 2010 and it does not have this problem) and the self-darkening interior rear view mirror is not dark enough for cars that have high beams &/or maladjusted running lights. Otherwise it handles well and has good pick-up. Car has only 19,000 miles and so far, no major problems. Interior front passenger carpet keeps coming away from frame. I've had it in for repairs 5 times.
Got a Lemon
We bought this Buick brand new with 1 mile on the odometer. When we test drove it. It had a vibration .The dealer said it was a tire out of balance and would be no problem to fix. We have had this car for 10 weeks now and have only drove it 10 days out of the 10 weeks now. This is the 4th time in the shop. It has been in the shop for the last 5 weeks now. This car has had the front end realined,the front axles changed, 2 sets of tires. If this is GMC best thin I will have to buy a import the next time. And one thing to add, it leaked on the passager side when it rained. We called GMC to complain and asked for a new car.
buick lacrosse
This is my 4th Buick, love the new design, my son said it doesn't look like a old person car like the ones in the pass. The car had 20,000 miles when I got it. Has a vibration problem had tires balance no help, call dealership they said new tires, don't thing that the problem, my old century and lasabre rides better than this and they had 185,000 miles. The driver seat is unsuportive has some give.
Different side of Buick
I have had this car for about a week now and I'm really surprised. The styling is excellent. I like the front end more than i do the rear. I alwasy thought that Buick was styled for the elderly, but they sure proved me wrong with thier new line of cars. The interior could be desinged nicer, but overall it is very comfortable. The power is excellent too! There really isn't any turbo lag, so it's fun to just floor it.
Excellent Family Car
We have about 2000 miles on it thus far. Our first Buick after years of only Japanese car purchases. We haven't been disappointed. The 2008 LaCrosse's redesigned front end reduces (or even eliminates) the "grandparents' car" look with a sleeker more attractive style. The comfort and convenience package is worth the price, which adds fold-down rear seats, heated front seats, and a few other amenities. Very nice. City mileage has averaged in the high teens or 20 mpg, and highway mileage in the 28-30 mpg range. The car rides smoother and quieter than any Camry/Altima we test drove, has great acceleration, and comes with many standard features you pay more for in the Japanese cars.
2008 Buick LaCrosse
Much will be a comparison of our 2008 Buick LaCrosse vs. our 2001 Century. Buick advertises a smoother, quieter ride. This has proven true. Our car come with the convenience package which gives us heated seats, lumbar support and much electronic instrumentation which is good, but hard to learn & understand. The LaCrosse I believe has a little less headroom over the door when getting in and out which has made it a little more difficult for my slightly stiff 80 year old 5'10" frame. The Century had directional lights which lit up the road in the direction you were turning, which we miss. The LaCrosse does not. The gas mileage has gone down considerably. 19.5 MPG vs. 23 mpg. Good car overall.
Do Not Buy
My wife purchased a 2008 CX new from the dealer right around the time we first met. Driven daily it now has 120K miles. Alternator (failure, 2014), water pump (2019), power steering pump (2), steering rack (failure), front inner and outer tie rod ends (failure), front lower control arms (failure), ignition coils, ignition control module (failure, 2015), spark plug wires, spark plugs, headlight and taillight bulbs, rear section of fuel line (rusted and burst failure, 5/2019), tensioner pulley, warranty work at dealership for electrical work (required re-soldering of certain connections), fuel evap code resulting from vapor leak (wouldn't pass emissions in IL until fixed by dealer, 2017), engine oil weeping, low operating temp code, frozen rear brake calipers (2018), have all been problems with this vehicle: I'm sure there's more to add that I can't think of at the moment too. The quality of the fabric in the cloth interior is horrendous, holding lint and hair like tape. The ergonomics are atrocious too, entry and exit are difficult and interior space is small compared to the car's exterior dimensions. Seating comfort is abysmal. To provide context, I take good care of my vehicles and performed many of the parts replacements listed above. Based upon my experience with this particular car, and on my 30 years of consumer experience with other GM models (1990 Grand Prix, 1988 Bonneville, 1996 Bonneville, 2000 Jimmy, 2000 Envoy, all of which were purchased new and had myriad problems as well) I will avoid GM products at all costs. The GM loyalty instilled in me by my father has been obliterated by GM's continued failure to produce quality products.
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Beautiful car, bad mistake
Had trouble from the beginning with slipping on traction control, alternator, and engine brackets. Put too much money into it right at the beginning. With only 2200 of these made, this was an experiment that failed. Never buy a Buick again...
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Nothing but trouble
Bought this 2008 in 2018. Only 55000 miles. This year problems, problems, problems!!! Dash board panel light quit working. Just this week, after oil change, tire pressure sensor out. 33 psi put in all tires dash panel says 217 psi in front tires. Yesterday panel on dash on speedometer said car was going 90-100 mph. School buses were passing me. Now can't get car out of gear. I am newly widowed. I live in small town. If I did not still owe money on loan I would do something drastic to this car. Rating I would give this car would be DO NOT BUY THIS MAKE AND MODEL BRICK.
Love this car
Service the transmission this car will go forever. One person I ran into drove this car to 600 thousand service trans every 75 k
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I'm buying GM cars again!
I am willing to bet that at 31, I am the youngest person to write a review on this car! LoL! My last vehicle was a Volvo S70, so don't think I am someone who blindly loves GM. When I heard Buick was #1 in reliability from JD Powers, I decided to check them out. It had everytihng I wanted; pleanty of options, under 25k, excellent record of reliability, V6 power, comfortable ride, etc. I was acutally looking at Volvo S40s and Audi A3s, but stopped by the Buick dealer on whim. Overall, the Buick had more HP and standard options than the others, but most importantly, it has a much better warranty! I liked the fact that Buick stands by their product for 100k miles! I am pleasently surprised!
Using Oil
Love the car, except it uses oil. First 3000 miles, used two extra quarts, dealer says drive it and it will get better. Second 3500 miles, used one and a half extra quarts of oil. I quess this is better, but I don't think good. Dealer says keep watching it and one quart in 3000 miles is acceptable. Maybe to him but not to me. I ask that it be recorded on my record. Hope they did it. If it doesn't improve, I going to try going to Buick.
Got A Lemon Too!
We live 75 miles from the dealer, bought a 2008 la cross new. After 4 trips back to fix all the scratches, 5 trips back and forth for the vibration & also a set of new tires, we still have the vibration!They are telling me that it is the road surface and not the car, we are disappointed & I will turn it in as a lemon as it is!What a disgrace to the name of Buick, just read another unhappy person's review with the vibration problem in here too, need to take some action, what is going on? why do they blame the roads for a vibration in the car, it will be a Toyota for us, and that is to sad.
Avoid this rolling roadblock like the plague
We bought our 2008 Buick LaCrosse for our college-age kids from a family member for under KBB value. They kept up with all the maintenance on it, and as it had only 104K mi on it, we thought we were getting a good deal. Fast forward 4 months, a couple thousand miles, plus a 900 mi trip home for our daughters' brief summer break. Just as we and many visiting family members leave for a non-refundable jet-boat trip an hour away in a caravan of vehicles, it starts spraying coolant. We limp it to our mechanic, where it requires nearly $2,000 in repairs. We thought we now had a vehicle that would last a long time. We were wrong. Because of the delay in getting back to school because of the repairs, we had to fly a daughter back so she wouldn't lose her job. My wife decided to accompany our other daughter back so she wouldn't be alone on the long trip across the desert. It's good she did. The car's next breakdown was in Winnemucca. This time it was about to throw a rod and would cost more to repair than it's worth. They then had to rent a U-Haul truck leaving the Buick behind. My wife then had to fly home. The tow company says they'll give us $500 in exchange for the title. I'm thinking we're going to cut our losses and go with it. So this cheap kids' car has ended up costing us thousands of dollars in purchase price, repairs, two plane tickets, U-Haul rental plus the additional fuel cost, and non-refundable tickets for a jet boat trip. And all this on a car that gave up the ghost after only 108,000 mi. I have bought Toyotas with 125K mi already on the odometer, then driven them another 150K mi without needing major repairs. I will never buy another General Motors product again.
Love/Hate this Buick
Purchased 08 Lacrosse Super in January, 2009. Currently have about 42 k miles. Engine, 5.3L V-8, has been apart twice to replace lifters (GM TSB #06-06-05-001E). considerable vibration when AFM in 4 cyl mode (GM TSB #06-06-05-001E) Clear coat peeled from door pillars, glover box door latch broke, power Drivers Seat gear broke! Memory seats and power recline were not available! Have had same AFM problems with 5.3L in my 2011 Suburban!! Have had 11 NEW GM products and 2 new Jeeps plus several used cars/trucks since 1980. Will not buy another GM product new or used!!
Worst Investment I've ever made!!!!!
This car has caused me nothing but problems. The day after driving it off the lot my "service tires" light came on. When I had it checked out at the dealersship I was told the pressure sensor was cracked. The dealership refused to pay for the repairs claiming it was my fault. The tires wear too easily due to the faulty rear struts. The car rattles horribly like its going to fall apart, the doors are 2 low, always hitting my head getting in. Now the car whines like a dying cat & I have gone from replacing fluid monthly to daily. The keyless entry hasnt worked since the 3rd month of me having the car. I see im not the only 1 with these issues. Entire car should be recalled. Back to Ford for me
Lexus at a Toyota price
Love my car. Rides smooth and is very quiet. Classy looking interior for the price.
How could we be more happy!
Bought our car, in Flint, Michigan, left for our winter home in Arizona, and what a ride! We had forgotten how wonderful it is to drive and ride in a Buick. We took it in and got it all "gussied, " up and wow is it cute! It is not only pretty it is sharp! Added a sharp spoiler and now it's even more sharp. I get a kick out of tTger's commercial, "a Buick was always a car for my parents age." Well that fits us but this Buick of ours is not 1970! It is a ride that has no competition, and the 2008 we purchased, more than surpasses any other car on the road.
Won't be buying a Buick again...
I paid too much for a car that literally started giving me problems a few months after buying it!! The air bag light is always going on and off, the fobs only worked for a short period of time, my lock system doesnt work in the car, and now I have put so much i to this car in fuel injectors it isnt funny!!!!! Dont get me wrong, its a beautiful car, I love a lot about it... BUT... Reliability is a MUST with me, and I can sadly say, this has been the highest maintenance car I've ever owned!! I highly doubt I'll be buying a Buick again... I'll just go back to my Subaru!!
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Great Car - Bad MPG
I love the car's handling and the ride. It's sharp and when I step on the gas pedal it is powerful. A car you can get into trouble with on the highway very easily. Great for long trip! However, as others have said, it doesn't live up to the posted MPG. I get 5 miles less in the city and 2 miles less on Hwy. A real gas hog.
2008 LaCrosse Super
I'm told I was the first '08 LaCrosse Super owner in the state of Illinois. I couldn't be prouder of my new car. I think it should be considered a "baby boomers" dream car because of its powerful V-8 engine, luxurious leather seating, and all the bells and whistles you would ever want.
Over rated Buick
I've read the other review and wonder what car they are driving. Thankfully this is a lease car from my company, and I cannot wait to be rid of it. Seating is uncomfortable 6ft 170 lb male. Very poor gas mileage around 20. Buy a Honda Accord or a Ford 500/Taurus. Soft suspension, vague handling. Climate control is a real pain to work with, requires constant attention. Styling - misses the mark as compared to the others out there. Quality - cheap plastic, noise, etc. I rent cars almost every week as I travel, and get to drive SUV's, sedans, etc. The Saturns are better than this. How does GM get away with this trash? Same as a Chevy Impala, at least it looks slight better.
Great car
I really enjoy this car, and I am 33. I had owned a 2006 Impala SS and had traded it after only 6 months because I averaged 22MPG. I then had a 2006 Grand Prix GT which was powerful, but had a stiff, uncomfortable ride. Every interior trim piece rattled. I just got this LaCrosse Super, and it is a major improvement over the Impala SS! Throttle response was tamed to you can ease away from stops. And, I am actually averaging 16MPG in the LaCrosse. Very quiet, great ride, and it handles very well for a Buick. Mine doesn't float and wallow and lean like other reviews have said. I'm very happy with this car, and the Red Jewel Tintcoat is the perfect color for this car!
Only 1600 miles and got problems
My low oil level light came on and when I checked the oil it was only about a 1/4" showing on the stick. Called the dealer and took it in and they said the 2008 seals were changed and that I needed to have them taken out and replaced because of the oil level dropping. So hopefully changing these seals will solve my problems and I can depend on it for years to come.
Good for the Money
Got the 08 CX new as a Company Car Good: Very supportive seats. A lot of standard features for base model. Bad: Fuel mileage is horrible. I'm lucky to get 24 highway and avg 16 city. My Honda Odyssey gets better mileage and it is taller, heavier, and has more hp. Driver seat started squeaking at 20k miles-I only weigh 185lbs. Brakes went at 20k miles- almost all highway. I've never had brakes go anywhere near that quickly. Steering wheel made a clicking sound- several dealers couldn't find the problem. Left windshield wiper splashes water on right side and right wiper missed it. key fob died-even after repl. btry. A lot of minor annoying problems that were expensive and inconvenient to fix
2nd One Owned
Bought CXL last Jan. so after a year and about 6,000 miles, it is still a good car. Bought a new CXS in 2005 and liked it so much, bought another one this past year. On the strength side, I like the exterior and interior (dash) looks and its nice ride for these old bones. On the negative side, the gas mileage is putrid at about 17 in town and 25 on the highway. Liked the Lucerne but felt it was too big.
LACROSSE TEAM IN CT
Awesome awesome awesome vehicle!!! Before this car, we owned a 1997 Buick Riviera. We loved that car to death. But the engine blew, so we decided to buy another used car. We looked at six different kinds of cars and SUVs. Not only did we tend to steer clear of other Buicks, just for a change, it didn't work. The minute my husband got behind the wheel, it was love at first sight/drive!!! Lol so in conclusion, we stayed with Buick because we knew we were getting a great car for the money.
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Su-purr
This car really purrs. Quiet inside with a strong exhaust note. Accelerate to 65 and slam the brakes. Great stopping time, no pulling left/right. gGas mileage? Who cares. Finally an American car that really looks like something people will buy. Watch the reaction from Acura TL and Altima owners. That says it all.
Luxurious
Very luxurious. From its smooth as butter ride, to its whisper quiet and powerful engine. Love the bench seat and useful column gearshift uses less space. Everything looks, feels, and sounds solid. From the solid slam of the door and feel of the column gearshift sliding through each gear. Love the midnight blue and soft beige leather
agree with previous, but life after 50k
I found myself agreeing with the previous reviews. A few things I found now that I have topped 50k, mostly highway miles. 1. had to replace both rear struts because ride became harsh. 2. drivers side door continues not to latch close, even after repeated lubrication. So, can I complain, when the car gives so much satisfaction? Would like to see the 2010 re-model come as a Super edition. Not sure if the 3.6L direct inject will satisfy not enough.
super bad
steering arm at 1ooo miles forth set of struts at 36000 rack and pinion at 35000 steering makes noise yet power steering pump whining now buick claims no defect because we drive 2.5 miles of gravel to town. Having a hard time talking to dist. specialist they claim I should know to call them before 24000 miles. How? I have driven 3000 miles for repairs and they are charging me .35 cents per mile if they would buy me out. What a sad day for buick, worst costumer sat. ever. Car is litteraly shaking apart,ruff ride and noisy going on interstate. rear window rattle door latch replaced Insulation front fender falling out. I have 5 other vehicles that havent had any of these repairs.
Best used car I ever had
I've owned about 15+ cars in my life from infinity, jaguar to heavy duty trucks, I bought this used Buick with the V8 5.3L just before the pendemic in early 2020 for about 5000$ cad with 180000km in pretty decent condition. I was looking for a beater car to go to work instead of adding too much mileage on my brand new Toyota Tundra. I'm still shocked about this car about how nice it is, it was supposed to be a beater car and it's not, it has tons of power and luxury enough for the year to be very comfortable. Now about the mechanical reliability: it had the complete service history on the car when I bought it and I find that I had a decent deal on it, it was early pendemic and used car prices didn't explose yet. I had a dragging starter and got a spare one coming with the car in the deal. I almost immediately replace the set of tires and eventually replaced the starter and the alternator and battery in the same time, living in northern Canada I didn't want to take a chance and also do my oil change with synthetic every 5000km. The car has a built in charger pack for extended parking time but I find myself even using the car in my days off, so I don't really need to plug it for charge, I only use the block heater when it's below -18. This is how much I love this car, I find myself barely using my brand new truck, I even got the satellite radio subscription for the car and not the truck haha. The only drawback is the front wheel drive and the sideway set-up of the engine, with a standard straight set-up and a rear wheel drive, this car would've been a real bomb, yes I'm weighing my words, bomb and Buick in the same sentence.
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dissappointed yet happy
I wanted to get the CXL because of some features it had, but did not want leather seats. So we had to get the CX in order to get cloth seats. Our 97 Century Limited had cloth seats (Buick let me down on this one). Mileage is dissappointing, 28 highway / 19 city. Our old Century got 30+ highway. But this LaCrosse is a very enjoyable and fun car to drive. It is comfortable, pleasant to look at, and despite my dissappointment with the leather seat issue, a really nice car. Guess we'll keep it til Buick comes up with one that will get 35 - 40 mpg! With the sleeker styling, I do keep brushing my head against the top of the door each time I get in.
Baby Boomer's dream car
I was fortunate to be able to get the third Lax Super made at GM's highly acclaimed Oshawa assembly plant. So far, no problems to report. The car's acceleration, exhaust note, and seating comfort are great. It came fully loaded, except for the sunroof.
Buick LaCrosse Super
I purchased my first Buick in December 2007. I chose a LaCrosse CXS. After owning a Olds Intrigue, I wanted to see what Buick had to offer. What a surprise. I loved my Lacrosse with the V-6. It had power, luxury and was so much better built than my Olds. I heard that Buick was going to build the Super, so I waited and bought the one off the showroom floor. I gave my CXS to my son,he loves it and he is 21. What a wonderful car!. Buick and GM have finally put together a complete package of power,luxury,value and overall satisfaction you will not regret. I find my Super to be smooth comfortable and fun to drive. I like it better than my Caddy STS.This is no old man car, I drive 140 miles a day.
Just a great automobile!
My wife and I both love this car, our second car is also a Buick with the 3800 V6. We now draw straws to see who gets to drive the LaCross. The car has better response than our other Buick and handles much better. The trim and design are second to none. We looked at a Honda and were undecided until we drove both. No question the Buick is a better ride and feel. The mpg is excellent on the highway, 27.5mpg, not as good in town though. Worth a look and even more worth a test drive.
2008 Buick LaCrossse
I have owned Buicks for ten years (2000 Lucerne and current 2006 Lucerne CXL). Buicks have beed a preferred car in my family since 1935. The 2008 LaCrosse lives up to Buick's reputation for excellence in interior and exterior design. Handling is responsive (I have the optional ESC); performance is adequate; and interior road noise is minimal even at freeway speeds. Fit and finish is outstanding.
This car is hot!
This vehicle is made for driving. The performance, braking and handling is superb. I have always been a Buick lover and I think Buick has outdone themselves on this one. Besides being very satisfied with it's handling, performance etc. I own a Red jewel Super with Cocoa interior. This is an absolute hot looking car too! My wife and I took it cross country on a route 66 trip all the way from Chicago to L.A. - what a ride! Very satisfied!
su-purr review update
Wrote 1st review 03/03/08 soon after purchase. Car still fun to drive. Only fault is door pillar trim starting to fade but dealer is going to replace. Sometimes a "grunt" from steering when turning all the way left and dealer is watching this too before the warranty rus out. Now have 40,000 miles and still great driver. This cart is different from 95% of the cars being reviewed on this page. This is a super not cx, cl, cxl etc. So most of the reviews written here do nor reflect the lax super.
My Final Toy
Fuel economy is poor, but, I bought the car for performance. Great power and great handling. And the ride, compared to my 2002 Regal GS, is just fine. For an old man's car this one confers bragging rights.
Love Buick LaCross 2008 and 2005
Bought a beautiful red Buick LaCrosse Super 2008 a month ago and it's everything I could have wanted. Previously had a 2005 Buick LaCrosse 2005 which I traded in for this. The Super is slightly roomier with more bells and whistles, including ultrasonic rear parking assistance. Both cars perform well in both city and highway. The Super has a bigger engine than the CXL. My husband, who loves German cars, loved the CXL and loves the Super with its 8 cylinders even more. In short, I would buy both LaCrosse CXL and Super all over again. Also get many compliments on how beautiful the car is.
Vibration
I read the reviews about the vibration. We took ours to a tire shop and they told us the vibration was due to the rear struts being out of line. We took it to the dealer and they put in some shims to align the rear. They also said it was due to a factory defect. However they didn't want to accept responsibility for the ruined tires. Hope this helps anyone else with vibration problems.