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Used 2016 BMW X1 SUV Consumer Reviews

4.3 out of 5 stars
45 reviews
4...

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Pros
Cons
1 out of 5 stars

Worst car I have ever owned.

JimH, 04/25/2016
updated 06/21/2021
2016 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
20 of 32 people found this review helpful

Numerous issues during 4 years of ownership. A lot of issues with a noisy suspension. Both upper strut mounts and many other parts have been replaced. A month or longer waiting for replacement parts each time. BMW service will not rotate tires. BMW does not allow it. I have had two front alingnments. After just 20,000 miles they say the front tires are worn, and I need to buy a new set of 4 tires. Brakes are noisy (squeal) on winter mornings. Dealer said this is normal ? Passenger side door rattles loudly when driving. Engine noisy; fan or belt ? Maybe valves. During my first two years of ownership, I have had a dealer loaner car for a total of 45 days while they worked on various problems. I have owned other BMWs with no issues. This will be my last BMW. I traded in my BMW X1 as soon as I reached the end of the warranty. It is the worst car I have ever owned. Service was also not very good. Will not buy another BMW.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I continue to love it even more!

Char, 01/12/2016
updated 01/16/2018
2016 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
12 of 19 people found this review helpful

I had an older series 328. I decided to make the break and trade it in on the X1. I am so glad I did! I love the car! Fun to drive and handles like the sporty car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Wouldn't Get Another One

Lime99, 04/21/2016
2016 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
28 of 47 people found this review helpful

Got stuck in a lease with one of these, I immediately regretted it. BMW must be paying for positive reviews, because it' not that stellar of a vehicle. The car has stylish looks, has many bells and whistles, and is fun to drive in Sport mode, but that's about it - everything else is like driving a typical 4-cylinder, kind of boring and sluggish. The worst part about the X1 is the interior comfort and design. The front seats are the worst I've ever seen, they have ZERO padding, way too firm like sitting on a park bench, they're also too narrow and high. The leather is very grippy and not smooth, tugs your shirt. The steering wheel obstructs the dashboard, you can't get a clear view of the entire instrumentation through the top hole of the steering wheel. The controls for the screen and navigation are horrible and feel 20 years old. Selecting single letters or digits to input an address into the nav? Forget it. It's also unsafe having to look down at the control wheel and buttons instead of up. I would not describe the whole system as intuitive at all. Outside temp only visible to the driver, no digital speedometer, annoying. The on-wheel radio controls are not the easiest to set up or navigate. The whole cabin instrumentation is just overcomplicated, and kind of Frankensteined with new and old. The screen looks like it should descend, but it doesn't, it's kind of unsightly like it's tacked on. MPG is so-so unless you drive in Eco mode which turns engine off at stops. Overall very disappointed with the X1. It looks like a BMW on the outside, but it isn't on the inside.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Nice car, but dealership is worthless

sea2see, 04/08/2016
updated 04/17/2018
2016 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
17 of 29 people found this review helpful

I purchased my X1 new off the showroom floor and when leaving found a ding on the dash and a light was missing in the door. Once home I noticed the front grill was missing. I was told my BMW had navigation that talks, but it didn't. I was told it had blind spot monitoring, but it didn't, this car has a serious blind spot. The dealer wrote a "We Owe" to fix the dash. Trying to get BMW to do anything is like pulling teeth. 2 months later ding is still there and no light. Their response is, it's coming from Germany and we have to get approval. Just make sure your X1 is in perfect condition when you leave, because it will never get fixed. Sad to say this will be my last BMW because of the service I've received. UPDATE: Finally after contacting Better Business Bureau, Fields BMW replaced the dash and the light in the door. It was also missing the front grill cover and they replaced it too. This was a nightmare getting it done and I had to contact: BBB, BMW and every social media available. It took me over 100 phone calls, most of which didn't get returned, to get the car in new condition. After dash was replaced I traded it for a new Lexus ES350 that I love; mainly because I hated Fields BMW and didn't want to return and they own both BMW dealerships near me. UPDATE: I love my Lexus and only miss my BMW headlights.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Just not a good value

Roy Simpson, 02/28/2016
2016 BMW X1 xDrive28i 4dr SUV AWD (2.0L 4cyl Turbo 8A)
16 of 28 people found this review helpful

Ok small SUV, but noisy on the freeway, some cheap bits in the interior and harsh ride. Dealers are not willing to move of MSRP much and it's just not worth the purchase price. Poor value for the money.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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