Used 2011 Acura TL Consumer Reviews
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Rattles, rattles, and Rattles!
I bought a 2010 Acura TL w/Tech brand new and only 100 miles into it, the pillar by the driver side begins to rattle/crack! The car was given back to the dealer 7 times and it was never fixed. Acura sent out one of their "experts" who was nothing but a disrespectful, arrogant liar to help fix the issue. He ignored the issue and even told Autowest Acura located Santa Clara, CA to not look into it. Horrible experience! Customer service definitely does not exist in Acura from corporate to dealership apparently.. I wish I would have purchased the BMW 3 series or the Infinite G. The main problem is the quality of this car and Acura's client service. Horrible, stay away!
Not to be underestimated
I bought my 2011 TL SH-AWD in March and absolutely love it. I waffled between the '11, an A6 and a Lexus and Acura won me back on value and previous experience. You just can't beat the overall value of this car -- the features, quality and price. I find it odd that many folks decided to buy a TL based on the updated 2012 styling. Granted, the 2011's styling isn't for everyone but it is distinctive, daring and unique. In black, my car looks stunning. The 2012's styling has completed gutted the car of any distinctive quality. It looks like an RL with a bit of Camry -- boring, no visual "growl" or sex at all.
- Technology Package SedanMSRP: $9,900221 mi away
- SH-AWD Sedan w/Technology PackageMSRP: $16,995285 mi away
- Technology Package SedanMSRP: $12,499451 mi away
"Shaken and Stirred Up"
Two rules you should always follow! 1) Always test drive The Exact car you are going to buy and 2) Don't believe the salesman when he tells you that they are all the same. My 2010 Acura TL has experienced severe vibration since new which is felt at highway speeds throughout the entire cabin and through the steering wheel. Initially dismissed and finally admitted to, they are calling in an engineer since their mechanic(s) can't figure it out. The car has allegedly been through rotors, tire/rim changes and half- shafts. I couldn't be any more disappointed than I am with the vehicle and Acura's response.I would not recommend this car to anyone without test driving at highway speeds at length...
Fun Daily Driver
Wanted to replace a 2008 TL S-Type with a moderate-price spirited daily driver adding AWD for winter driving. The TL is slightly underpowered, and I didn't like the FWD/tourque steer. Test drove the BMW 535/335 X, Mercedes C 4-Matic. Both are nice cars, but when compared to the TL S-Type neither is really exhilarating. I was not considering another Acura until I saw the 3.5 litre 6-speed. My impression, this car compares very favorably with the BMW 535 in size and performance. Compared to the S-Type the ride is softer with less road feel but the AWD system makes it corner like it's on rails even with 18" all seaon tires. Put 19" performance tires on it if you really want to have fun.
Acura TL SH-AWD Auto first take
Debated between BMW, Lexus and Cadillac AWD. Bought the Acura for dealer support (the better of the three in this area IMO) and the reliability. Not a big fan of the appearance initially but are getting comfortable with it now. Wonderful handling during our initial 2500 mile drive to the Southwest and back. Excellent brakes and suspension feels very well planted. Runs strong especially when into the RPM range where the valve train can assert itself. Engine is smooth. The car is quiet on the road at speed and easily cruises at 80+ if you're not watching. Sound system is amazing. Tech stuff all well integrated. It's quick. Controls are very logical. Would buy it again, no misgiving.