Used 2022 Acura ILX Consumer Reviews
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Obsessed with my ILX
This is my first “luxury” car. I Initially looked at the Lexus IS but it was $10,000 more and didn’t have all the standard features that my ILX did. Test drove it and it went above my expectations and I ended up taking it home. 😂😂 The only negative I can think of so far is the infotainment system which can be confusing at first.
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Neither here nor there
I was leasing a Mazda3 premium plus. I loved that car and was inclined to get the new redesigned one, but had some negative feelings about the Mazda dealership experience. Against my better judgement I looked at the Acura ILX. Let me just saw that this car is inferior to the 3 in virtually every respect, and in some ways vastly inferior. But first, the positives: the headlights! This car has the best headlights ever. They illuminate the road extremely well under any circumstances such that I hardly ever use my high beams. Next, the value: it's easily the cheapest "luxury"vehicle one can lease and you do get a great amount of tech for the money as long as you step up to the quite affordable premium package. Apple Carplay? Emergency braking? Lane departure warning? Sunroof? You've got it! And finally, the seats. Extremely comfortable. Everyone who sits in them makes the same observation. Now, the negatives: IT'S NOT A LUXURY CAR!!!!! Rear windows aren't automatic. Seriously? My Mazda had a vastly superior interior. It also had a vastly superior driving experience. Acura's DCT is a horrible transmission, never seeming to know which gear to be in at lower speeds. It hesitates before downshifting and flutters about annoyingly, irritating the driver and probably wasting gas. The 3 also ran circles around this car in terms of handling. The ILX does not do well in the twisties and the noises it makes and general way it behaves just does not inspire one to test its limits and push it harder. It's not completely awful but feels a lot more like a Toyota product, or maybe even an old Buick. Steering/handling are vague. Last but not least, the heating system: the weakest I have experienced in any vehicle, period. Unacceptably bad. I will leave it at that. One may wonder why I got this car given the above. It came down to price. Truthfully, I am paying less to lease it than I paid for the Mazda. And it is very cute looking. People tell me that all the time.
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- Base SedanMSRP: $19,982155 mi away
- Base Sedan w/Premium and A-Spec PackagesMSRP: $24,99824 mi away
- Base Sedan w/Premium and A-Spec PackagesMSRP: $23,90012 mi away
Luxury, AFRAID NOT, but it'll work for awhile
After owning it for 2 weeks my opinion is it looks great, engine has plenty of pep, steering is effortless but the road feel is distant. LED Lights are bright plus it has many of the safety collision warning features.. As for the build quality my impression is it's poor. Hood uses a metal rod for support, no shock/stay hood lift. Floor mats are very poor quality, Walmart's cheapies at least have rubber backing. There's NO SPARE TIRE! Instead they give you a small air compressor. NO jack or lug wrench but it has wheel locks. So when your sidewall blows or your flat has a hole bigger than a finish nail ensure you have someone who can bring you a new tire! Or be smart remove the foam parts holder where the spare goes and buy a temporary spare and scissor w/lug wrench and put it in it's place. I'm original owner of a 2003 CL-S 6cyl v-tech 6spd manual which is a much sounder and more exhilarating to drive which I'm keeping for fun.
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DON’T BUY ACURA ILX!
I know it’s a huge review but please read it before you make a decision to buy Acura ILX! Maybe it will help you to change your mind! Since the moment I bought a brand new Acura ILX 2020 as a pleasure car in July 2020, I have already visited Dealership 10 times. The main issue (starting from 3500 miles) –is a very loud and permanent clunking noise that coming from the front side of the vehicle so you can feel it in the floor when tapping the gas while cruising and from the passenger’s side and also hesitation while driving. To solve the issues, the dealership made a decision to replace the right axel (twice) and the intermediate shaft.They unsuccessfully tried to resolve the issue with the noise two times. When I came back with the same problem the 3rd time, they told me that the noise is actually a normal characteristic. When I tried to look for a help in the other dealerships, I had received the same answer.Except my 6th time (Acura of Peabody)- the mechanic with more than 20 years of experience at Acura, who did a joint test drive, told me that the main reason of the noise could be transmission problem (defect) and that, possibly, there is a transmission replacement required. But after couple days of working with my car, the representative got back to me with the answer that the car is acting normal. I have a camera in my car that recording 24/7, and the moment where the mechanic mentioned the transmission defect was recorded. But when I came home and check my recordings, I found out that that particular piece is missing. I have never had any issues with my camera before! Unfortunately, nobody from the dealership was able to explain me how that happened. To my great luck, I forgot to switch my clock to winter time, and because of that I HAVE that part of video! I decided not to give up and made an appointment with the engineer at Prime Acura. I requested a joint test drive with him, but at the dealership they told me that this is impossible because of the COVID-19. It was weird to me, because they allowed joint test drives with the mechanics but not with the engineers. When I realized that nobody at Prime Acura wants to help me, I went to the independent licensed mechanics who confirmed that the problem exists –“there are hesitation during acceleration and thumping noise during up shifts, problem is indicated as internal transmission or TCM programming issue”. It was the same words that the mechanic at Acura said to me before they changed their minds. In February my battery died (Brand new car!). The mechanic performed the test and told me that the battery died because it was defected. They replaced the battery, but 3 weeks later I found out that my camera was not recording in the parking mode, although it wasn’t before the battery was replaced.I came back to Prime Acura to ask what battery they installed, because before the replacement there were no issues with the camera whatsoever. The answer that I received was the power capacity of the battery is small and the camera is too heavy for it. When I asked them why it never happened to my old battery they just tried to avoid to answer the question and only repeated that the battery is too small. I tried to look up the problem and found a few articles about the camera, stating that the camera can’t kill the battery and can’t cause any damage.I sent those to the Prime Acura rep.I just wanted to get reasonable answers on my questions but instead I received very rude email from him where he says that HE DOESN’T WANT to continue the conversation! Bottom line, I haven’t seen worse customer service that was provided by Prime Acura.They haven’t fixed my problem, they haven’t shown any desire to help or at least sympathy and respect towards me as the client. I DO NOT RECOMMEND to buy ACURA ILX! This 26k purchase only gave me a huge headache and a lot of stress, humiliation and prejudice of my customer and human rights.The actual quality doesn’t comply with stated, car warranty is nothing but a joke and the “premium class” is just a dial tone.
New car!
The car is beautiful and feel so luxurious for a pretty affordable price
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