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Used 2014 Ram 2500 Consumer Reviews

3.5 out of 5 stars
32 reviews
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We have a limited number of reviews for the 2014 2500, so we've included reviews for other years of the 2500 since its last redesign.

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Pros
Cons
2 out of 5 stars

2013 Ram Cummins SLT 4 dr. long bed

Habitual Dodge Cummins owner, 08/08/2018
2013 Ram 2500 SLT 4dr Crew Cab 4WD LB (5.7L 8cyl 6A)
18 of 19 people found this review helpful

Think long and hard before you buy this truck. I traded in my '02 model, similarly equipped, knowing that the older model would require some shop time, before long. It turned out that the new truck spent much more time in the shop than the old one ever did. High points are the refinements. The new 6.7L Cummins in the later Ram models are whisper-quiet at highway speeds. The new truck is much more stable. Gone is the death wobble that threatened the older models at higher speeds. Mileage is on par with the older, 12v Cummins in the Dodge Rams. Highway mileage regularly calculates above 20 mpg, with a best ever of 23.9, driven at or below the speed limit on a round trip between Soldotna and Seward, AK. With a heavy trailer, right at the 17k lb. capacity of the truck, mileage dropped below 10 mpg on the same highway (a hilly, twisty highway). Here are the downsides: this truck has been in the shop for repair for three months, in the two and a half years that I've owned it, starting with a check engine light on the first drive home from the dealership. It was back and forth to their shop seven times, all for different problems, in the first nine months that I owned it, for a total of two months in that time period. I also replaced the water pump, myself, during that time. It has been replaced a second time, since then. The main exhaust emission components were all replaced twice. The rear differential failed, and was rebuilt. The heater fan quit working, and one dealer took two weeks to fix it, replacing the fuse box, at a cost to me of $1k. As soon as the warranty was out on the emissions system, I pulled it all off, and installed the biggest muffler I could buy. I like to be able to hear myself think. That cost $1,300 for materials and the programmer, not including my time to weld the exhaust and remove the problematic devices. Now, at 67,500 miles, the variable geometry turbo actuator has failed. The dealer first quoted me $2,800 for the device, which is in stock, and said they could drop it to as low as $1,950. Since the powertrain warranty ran out two months ago, this is my cost. I opted to mail the actuator to a repair place, at a cost of $500, and two weeks out of service. Again, not counting my labor. Speaking of the VGT, the exhaust brake is a nice feature that doesn't work like it should, with the automatic. It works best with a heavy trailer, but only if you are using the brakes. At highway speeds, the exhaust brake will slow you down to 55, then the torque converter unlocks, and the truck coasts at an idle. You get better compression braking naturally with the exhaust brake off, because the torque converter stays locked. You can make the exhaust brake work better by downshifting manually, but touching the throttle will leave you coasting when the torque converter unlocks, and the control for manually shifting barely works. The A/C quit working not long after they fixed the heater fan, and I haven't gotten it fixed, yet. One of the two USB ports does not work. The sheet metal on the body is thin, and both doors were already dinged when I bought it, at 20k miles, apparently by people pushing the doors, near the handle, to close them. The left third of the rearview mirror turns into the backup camera, which basically makes the mirror useless for backing up the truck, especially if it's dark. The truck is prone to understeer, and traction control is an unwelcome inconvenience that can't be turned completely off unless in four wheel drive, at a dead stop. It also leaves you with a considerable throttle lag, as the computer decides whether or not it can give the throttle input you desire. The value of the truck has declined steadily, since I bought it, and it is still barely worth what I owe on it. Summing it up, the truck fails in several of the categories which are the main reasons to buy a diesel pickup, including reliability, durability, and resale value. Good power, mileage, refinement, and work ability. The roomy interior is nice to sit in, even when the truck doesn't run.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4.75 out of 5 stars

2014 2500 6.4l

hihoslvr2500, 08/19/2014
2014 Ram 2500 Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
22 of 26 people found this review helpful

A real 3/4 ton truck...great power and tows my 8k trailer with ease. I'm very pleased with this truck and the 6.4 hemi.

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4 out of 5 stars

6.7 Cummins

Eric, 11/09/2017
updated 05/29/2018
2014 Ram 2500 SLT 4dr Mega Cab 4WD SB (5.7L 8cyl 6A)
27 of 33 people found this review helpful

Actually, this is a Cummins 2500 Bighorn Megacab but there was no option to choose. Good truck overall. I bought it a year ago with 105k miles on it. The engine is STRONG and you'll be speeding down the road in no time if you're not careful. My truck has always pulled to the right even after switching tires around and after an alignment but it brakes straight. Rarely I have to shut it down to restart the infotainment system because it doesn't want to connect to my phone correctly. The tranny, it's a 68RFE I believe, had to be rebuild but fortunately, was under a dealer 3 month warranty. Apparently the previous owner did some heavy towing in the wrong gear and burned the clutches. It's been good ever since the rebuild. The tranny tends to hunt a bit and it wants to be in the highest gear possible all the time. I'll be driving on a flat road at 35 mph in 5th gear at 900 rpm's. This is fine I guess but even if you think of accelerating, even a little, the tranny will shift. Something new to me, as I've never owned such a new vehicle, I guess the transmission "depowers" before it shifts. To me, this sounds like tranny slippage but I was informed by the dealer that this is normal and is to help the tranny last longer. My truck came with airbags on the rear axle and after my first pull of my 10k lb fifth wheel I can now see why. The 5 link rear suspension makes for a very nice ride, even better than my old Duramax, but it sure squats under my trailer. I need about 50lbs of air in my airbags to keep the suspension from bottoming out over "whoops" in the road. (Not sure what else to call them.) When flipping the outside mirrors up to tow, the up button no longer moves the mirror up. Two major things that have happened since owning the truck other than the tranny thing, I've had to replace a NOx sensor which was $450 for the part alone. Very easy to replace however, I found an aftermarket part for $117 but the electrical connectors didn't fit so I had to bite the bullet and buy a Mopar part, and I THINK I have a leaking exhaust manifold gasket because when heavily using the exhaust brake, I'll get a high pitched shrill. After some research I found that others have had this problem too and it's a $400 or less fix at my local diesel shop. I also wish the steering wheel could go a bit higher to fit my 6'3" frame but it's not a big deal. The center head rest on the rear seat is in the way when looking through the rear view mirror. One thing that can be scary is that sometimes when I hit the throttle hard to sneak a left turn at a light or pull out into a busy street, the truck doesn't go! Or rather, it's as if I leisurely pushed the gas pedal to go. After maybe a second it will "kick in" and it will take off but man! That moment can be scary. For around $300 I can add a sensor to the throttle that fools the truck into thinking it needs to go faster. It's my opinion that this should be a recall for obvious reasons and the fact that there's an aftermarket device to remedy the problem which also means there's plenty of other people with the same problem. For this reason I knocked the safety rating down to four stars. THE GOOD: This is a nice riding truck with very comfortable seats. No leather in my truck so I only have the heated seats. The dash and gauges are well designed and placed and I like how I can add various bar gauges electronically to different parts of the dash video screen. The center console is laid out well other than the 4x4 knob gets hidden a bit behind the shifter lever when in drive. I have the 8.4 Uconnect which is great and the cab is insulated well. The stereo works well and sounds good. I added a sub for a better experience. LOTS of room in the front and back seats. The mega cab lacks the under floor storage boxes near the back seats but makes up for it behind the rear seats. My truck was "pre-plumbed" with the manufacturers goose neck package and the Ram goose neck kit is good. The paint seems to be good and show no signs of any problems. Overall, I really like this truck and, for the most part, I feel safe and secure driving it and I look forward to many more years with it.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Finally got rid of it!

Cheryl, 03/13/2018
2014 Ram 2500 Longhorn 4dr Mega Cab 4WD SB (5.7L 8cyl 6A)
9 of 10 people found this review helpful

I bought my 2014 Ram Megacab Diesel 4x4 brand spanking New figuring that I wouldn't have all the problems my older Rams had...boy was I mistaken. At 32,000 miles the radiator needed replaced and after that it all went downhill. Constantly had the check engine light coming on. Solinoids in the transmission were replaced 6 times and then the computer. Light still kept coming on. I finally had enough and sold it at 77,000 miles. I'll never again own a Ram.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4.63 out of 5 stars

Excellent Truck!

quicksilver10, 03/27/2014
2013 Ram 2500 Laramie 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
9 of 10 people found this review helpful

Bought a new 2013 Ram 6.7L and love it supper over kill for my little boat but it does the job and more. I have had no problems up to now and gas mileage is around 20MPG in the San Antonio metro area not BAD! I will buy this truck again. Interior looks amazing they did skimp on the very fine details but its almost unnoticeable. Good truck probably the best for money and value.

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