Imperial Chevrolet is horrible!! At least their service department is!! I have a 2008 Chevrolet Duramax 2500HD LTZ...a $55,000 truck when new. It is rusting all over the top of the cab. This truck get's detailed several times a year meaning it is taken care of! It has a 6 year, 100,000 rust / corosion warranty. But the service manager, Bill, decided they wouldn't cover it - no reason, just wouldn't. I called Chevrolet and was told its the dealers choice to cover warranty stuff or not - the company rely's on them! Really! As a compormise they would give me a discount to have the rust cut out and/or sanded out!! What!! It is under warranty!! This dealer is awful - their service department is t
To frustrating to think of any
Cover warranty items - don't stick it to the people that buy your cars and trucks!
I was skeptical in getting another GM product as the prior 3 were trash. I had an 05 2500 Diesel that would do nothing but overheat while pulling my toyhauler and the dealer said there were no issues. I pulled this same trailer from Cali to Ga. loaded down with 13k + lbs and the only thing that was bad about it was my tires wore down after 20k miles. This truck pulls like a dream and has no mechanical issues at all!!! 18 - 19 mpg on hwy and 11 mpg while towing with 1 size up on stock tires, could be a little better. If I had to have a complaint it would be that you can't put an 18" wheel with a 285 tire under the front end without shaving the wheel wells.
I've owned my duramax 2500 since sept. 2008, I use it for work which it has a 110 gallon fuel tank and a weather guard saddle tool box. In one year of use the bed is pushing out and cracking along the sides at the end of the tool box. I've own two Dodge 2500's and never had the problem, dealer states the problem as having to much weight. I think Chevy needs to build a better bed for the 2500's for guys who use their trucks for work. Also took the truck in three times to have interior tighten up do to rattles. Otherwise truck is not bad for pulling trailers and cruising around, don't put anything on bed rails!!!