Used 2014 Audi Q5 SUV Consumer Reviews
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Beware timing chain tensioner at 75k miles!!
Peter Pan, 01/30/2018
2014 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
31 of 31 people found this review helpful
The 2.0l engine has a poorly designed timing chain tensioner which is prone to failure around 75k miles - and will take your engine with it. There is a class action lawsuit about the problem (google it). The car also does not hold its value well - I’m told due to lack of reliability and sky high repair costs. That said, until the timing chain failed it was fun to drive and had been pretty reliable. However, at 74k miles when the timing chain tensioner failed, the engine repair costs exceeded the blue book value of the car (4.5 years old). The navigation system was clunky, it had no USB ports, and poor user interface for such an expensive car.
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Unexpected issues for a premium car
Anita, 02/11/2018
2014 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
23 of 24 people found this review helpful
Like mentioned in another review, the timing tensioner caused a check engine light to turn on at approx. 74K miles and after several times of resetting the light, it refused to go away. My dealership finally took it in and called me initially to repair it for $1,800, which they said if I don't take care of will cost 8K worth of damage. They were not able to give me a cause for it and I told them to give me the quote and details and I will take it and fix it for cheaper elsewhere. Then they said they will contact Audi and call me back if anything can be done. After a few hours they called and said Audi would cover the entire cost and they repaired it within 24 hrs for no cost. I am happy they did that, but I am sure this has affected the value of my car and my fear of something else going wrong with it. I bought this car brand new thinking I will not have to deal will damages from low quality build and not including the regular maintenance I take it for, I have had to go to the dealership many more times for fixing recalls and other minor sensor issues. Right now my navigation and media system stopped working after they fixed the engine issue and I am not sure how to connect the two incidents. The dealerships have been pretty good , but I am highly disappointed with the low quality of the car itself.
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Art of Wheels
jcollum68, 03/29/2014
2014 Audi Q5 2.0T Premium quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
21 of 22 people found this review helpful
We looked at a RX350, RDX, X3, SRX. This is the runaway winner. Great timeless design, wonderful interior design and material quality, great step in height and the list goes on. Bought this after owning a 2012 ML350. My wife is 5 foot and ML350 step in height too high. She loves this vehicle, great for a shorter person, perfect size. Have all options on ours except 19 inch wheels. Wish it had power tilt/telescoping wheel, probably only missing options. Very thoughtfully designed, seems overpriced but the devil is in the details. It was worth $8000 more than the RDX after sitting in both back to back. Have had it for a months and we love it, still like my BMW 550 more though!
Subaru Forester to Audi Q5
kenwstlkvlgca, 04/13/2014
2014 Audi Q5 2.0T Premium quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
12 of 12 people found this review helpful
I was impressed and planned to upgrade to the top model '14 Subaru Forester XT after driving my '02 Forester for the past 12 yrs but after test driving the Audi Q5, the overall quality, detail, and refinement of Audi completely ruined the XT for me! For comparison the XT has more power (250 hp), better fuel economy (avg 25 mpg), greater cargo space (~75 cu ft), and costs ~$5000 less. No matter you can feel the superior quality and craftsmanship in material, workmanship, and engineering in every detail and step of the gas pedal in the Audi. I love the quick acceleration in Sport mode and the refined executive styling and boss 18" wheels! I look fwd to and enjoy driving it each and every day!
Nice ride , plagued with issues.
chris, 01/13/2020
updated 01/18/2024
2014 Audi Q5 2.0T Premium quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
10 of 10 people found this review helpful
Bought used 2014 Q5 from Audi dealer. Owned it for 5 months now.. Car had 120KM with all service records done at Audi. My first German car as I always bought Japanese brands due to reliability. Good: Nice ride for 4 cyl. Very quiet and comfortable. Nice interior finish and quality. Good fuel economy.That's about it. Bad: Crappy transmission. When car is cold very harsh gear shifting into 2-end and 3-rd gear.. Smooths out when car warms up to operating temperature.(please note that dealer told me transmission is NOT servicable as it is sealed and if there is any issues it is a replacement job at the tune around $4-5K ) Oil consumption. I thought Audi fixed the problem after 2012 models , but apparently not. Still consuming about a liter of oil for 2000Km. Audi says it's normal. Never had that on any other car with 3 x the milage. Transmission "chatter". When crowling to a stop car starts to "jerk" like it is loosing tranny. Happens once in a while but makes me nervous. dealer didn't seem surprise , but can't find cause. Head light fogs up. Audi dealer says it's normal.( I guess it is for Audi) Auto folding mirrors sometimes act up and don't fold. I had service engine come on 3 times in 5 months. 1 for camshaft position sensor , twice can't tell as went off on it's own before I was able to diagnose. I had to buy OBD scanner after 30 years of driving cars. Overall nice ride comperable to my previously owned RX350 and MDX, but won't last even close to what others did from the looks of it. Good ride is ruined by poor Engine/Tranny design or workmanship. instead of enjoying the car I wait for what will go next. I won't keep this car for long and would never buy Audi again or recommend it to anybody. One year update.: Axle boot has cracked, ($250) Mirrors still acting up Transmission still crappy Refrigerant started to leak somewhere (not yet determined where) AC doesn't blow as cold as it used to Burning about 1 liter of oil for 3500KM. Conclusion: Unless you buy a new one and plan to get rid of your AUDI before waranty expires I would not recommend buying one. ( Unless you like to keep spending $$$$ for constant issues). I spent some time on AUDI forums looking for solutions and it seems Audis are plaqued with these small problems left and right. Too bad as it could be a nice ride. But for me ......I go back to Japanes brands..... At 130,000 kilometers car started burning 1L of oil for 600-700 KM.Was told by AUDI to keep oil in the car and keep adding as needed , aeventually replacing motor at $10K cost. NO thank you. Traded in for Acura. Not perfect but so far much more reliable than Audi.so far Update: Two years later not a single issue with Acura. It was a good decision to get rid of Audi and go back to Made in Japan brand...... SOLD crappy Audi for years ago , bought Acura RDX not a single issue. Couldn't be happier.
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