Used 2022 Volvo XC60 Consumer Reviews
Volvo missed the mark on what could be great
Purchased a 2021 Volvo XC60 Inscription T5 in March of 2021. It was a retired loaner vehicle and the infotainment/climate controls were horrible and unsafe to use while driving. Fast forward 9 months and 7 visits to the dealer for issues that no new vehicle should have. Clip was missing on an evaporation hose, then a bad turbo control module which caused the engine to run very rich and diminished fuel economy and diluted the oil. Overactive rear cross traffic alert when nothing was around and one instance it hurt my neck. After our displeasure with the vehicle, our dealership (Stillman Volvo) wrote to Volvo and asked to put us in a different vehicle. We are now in a 2022 XC60 B5 Inscription with same options and the addition of the Advanced Package. I praise the dealer and Volvo for standing behind their product. However, the new Google based system is no better then the old system and the GPS/Google assist is currently not working. I also noticed under the hood there are less covers on the radiator support and other metal components that remind me of a vehicle built in the 1970's. The rear climate control reads in Celsius and the front in Fahrenheit. The new powertrain is smoother and more fuel efficient than the T5. But for nearly $60k this is a way overpriced vehicle. Driving dynamics are okay at best and the road noise from the tires is annoying. I miss our 2012 S60 that was much quieter and more simple to use. This will no doubt be my last Volvo. My last complaint is the 4 year subscription that gives you automatic start, then you have to pay $400 to get a new subscription. Complete nonsense!!!
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Recharge - smooth ride and great experience
Considering any other common brand's PHEV from Hyandai and Toyota has $5-10k mark-up, we ventured into Volvo. Yes, even at MSRP, it is still more pricey, but we have been very impressed by the drive experience and smooth ride. 35 miles pure electric is far enough to be practical. Yes, a gripe is on Google infotainment. Lack of Apple CarPlay stinks and absence of Waze is a disaster for us. Dealer told us that they will be available through over-the-air update by end of year. If they aren't, I will return to take off a couple stars.
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- Recharge Plug-In Hybrid T8 R-Design Extended Range 4dr SUVMSRP: $39,99852 mi away
- Recharge Plug-In Hybrid T8 R-Design Extended Range 4dr SUVMSRP: $39,99580 mi away
- B6 Inscription 4dr SUVMSRP: $38,99559 mi away
Just not ready for prime time.
Our Vehicle is a 2022 Volvo XC60, B6, Mild Hybrid, AWD. That wasn’t listed on this review’s options of vehicles. Maybe it’s different here in Canada. What should have been a technologically advanced system with Google Automotive (don’t confuse that with Android Auto…) in reality, it is an abject failure. Google Automotive is the operating system that is now the basis for the features in the vehicle. As I write this, the software version is 1.7, and even with those minor updates from 1.0, it is sorely lacking in stability. When the OS is lacking in stability, so are other functions connected to it. That Volvo is having its customers test the systems for the company is beyond comprehension. Personally, I’m fed up hearing, “Well, the next update may correct that, or have that feature.” Hey, that’s not what I paid for! I paid a fair amount of money to have a vehicle that actually operates as advertised, but reality has seen that isn’t the case. Imagine driving your brand new XC60 home from the dealership on day 1 and the entire display goes black. No more GPS, no more apps, no nothin’. Flickering on and off the entire way home, and on the second day when the dealership picked it up to “fix it.” (And I don’t know how they’re going to fix it: It’s already at the latest software version. This isn’t an “app” they’re trying to fix, it’s the operating system! This is akin to returning your old Windows PC to Microsoft to fix because there are issues with the Windows operating system itself.) Furthermore, each time on day 2 that we tried to download apps, which downloaded without any problems, those apps were US-based, not Canadian, where we live. IHeart Radio, for instance, couldn’t find any Canadian stations, because it was using the US-based app, and there was no changing location in the Preferences. For a company like Volvo to release its vehicles with this Google Automotive that’s riddled with issues, is ridiculous. Reviews online that praise the vehicle and the new Google OS, ought to attach a disclaimer that praise is due IF the OS is operating as it should. When you’re staring at a black screen (remember the Windows’ Blue Screen of Death? Well, we’re at Volvo’s Black Screen of Death,) you feel like you’re driving blind, without access to the vehicle. On Day 2 of ownership, Volvo collected my car and it now sits at the dealership waiting to be “fixed.” Anyway, I’m not a fan of Volvo at the moment. My husband regrets the decision that we bought this vehicle and that it had to be returned on Day 2. As for the actual physical vehicle, it’s an attractive, smaller SUV, with extremely attractive interior components. Even at the Momentum trim level, it doesn’t include front park control, nor does it have 360 degree camera assist. Our 2017 Pacifica has it all, though. And before you say you can add a package on, yes, I’m aware of that. It has FM radio, but doesn’t have AM radio, Yes, I know, that’s why I downloaded iHeart Radio, but still couldn’t access any Canadian stations for the reason listed above. The dashboard is a strange oddity. The only thing that is able to show up there is Google Maps. So, if that’s not on, the dash is black, save for a few miniature icons, one of which is speed. Really, Volvo dropped the ball with this half-baked system. Eventually, I’m sure that it will correct these issues (they have no choice), but I feel that this vehicle, as lovely as it looks and drives, is sorely lacking. I’m not a Volvo Guinea-pig; I’m a first-time purchaser of a Volvo and to say we’re disappointed in this sub-par purchase is an understatement. My advice? Stay clear of the Google Automotive vehicles until Volvo and Google have got their **** together. At the moment, it’s pretty awful.
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Bought it, sold it after 8 weeks
I already own a 2021 XC40 Recharge EV and love it, so I thought I’d add an XC60 plug in Recharge Inscription to my garage. Bad idea. While the car drives nicely and is obviously luxurious and classy, there are so many things I disliked about it, I traded it in on a Highlander after 8 weeks of ownership having driven it 508 miles. In that time it had one factory recall and was back in to the Volvo dealership twice for warranty repairs! I can’t imagine owning one of these new Volvos after their manufacture’s warranty expires. On the Highway there was quite a lot of road noise, the Harmon Kardon stereo is average at best, no Apple Car Play, no kick under the bumper to raise the tailgate, like we are now seeing on basic Japanese models. The main reason for trading it in beyond the reliability was the plug in hybrid range as I would have to plug it in after each drive. It is rated to have a 19 mile range in full electric mode, well maybe on the highway at 50 mph with no wind and on a 70 o F day. But in winter in Iowa it gets an 8 to 10 mile range, the you’re back in the garage plugging it in. With a 240 volt 50 amp charger it would take several hours to recharge and there is not yet a scheduled charge setting like on my XC40 to begin charging in low rate hours. While you can still drive it with zero charge in Hybrid mode it is still a Volvo recommendation to keep it charged. Driving it in Hybrid mode still drains the electric battery and while you can drive it on Power mode and recharge the battery as you drive, it takes awhile and in the meantime your driving on an Internal combustion engine using expensive premium grade fuel while the little 4 cylinder engines roars away. Even the gas mileage was only about 24 MPG around town. In summary, it’s stylish, classy, comfortable and easy to drive but for the price, I don’t feel there is value for money. Either wait until you’re comfortable driving a full EV like the XC40 which is thrilling to drive or stay with an ICE, but plug in Hybrid is like being “half pregnant”
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Turn OFF Automatic Software Updates
Took awhile but have grown from tolerating to appreciating this SUV. Replacement of a defective 12v battery and the dealer updating my car from the 2.0 to the 2.1 software resolved the initial issues that initially were bricking my XC60 B5. Second, I turned OFF the automatic software updates which you can do in “check for software update” submenu. Sticking with version 2.1 for now since it has made my car stable (at least on my B5 trim). 2.2 is available which includes Apple CarPlay but that version was JUST released and the initial bugs have not been worked out. So buggy that 2.2 is not available for an OTA update specifically for B5 trims since it causes known problems. While CarPlay is in high demand the native Google OS has been great and the Google map appears on the driver display which CarPlay currently won’t. That said, recommend finding the software version that enables stability for your car/trim and then turn off automatic updates in the settings. For my XC60 B5 I am going to stick with 2.1 until forced to update or until the blogs indicate Volvo and Google are aligning better. Aside from the software gremlins this SUV is comfortable, super handsome in my r-design trim, and feels a touch unique.
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