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Used 2022 Volvo XC60 Consumer Reviews

2.3 out of 5 stars
88 reviews

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Pros
Cons
1 out of 5 stars

Read before you buy

Peter, 01/13/2023
2022 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription Expression 4dr SUV AWD w/Prod. End 11/21 (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
10 of 11 people found this review helpful

Our 10 month old XC60 broke down one fine morning, it stopped responding, no reason. We called Volvo roadside service in the morning at 7 am, they came in the evening at 7 pm. Feeling was, at least they came, They tried few tricks on the car before towed to nearest service center. The car spent 7 days in service center(Palo Alto). Interestingly they just spent 4-5 hours to upgraded some software and returned the car. After service , i saw lot many alarms including engine light on the cluster dashboard. They did not check basic things after service. I have to drop the car back. This time the car was in service center for 20 days. Literally I don't have a car for a month. Volvo doesn't even offer a bike as courtesy. Nevertheless i was living with few existing problems like car heater doesn't work etc , they wont fix it since lot of cars have same problem , parts are backlogged. Go to twitter and check, some how i found more complains there. Wish i read them before i bought. After you read this and still like to buy Volvo , go for it!

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

I'm reserving final opinion.

Iowa Volvo owner, 01/23/2022
2022 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription Expression 4dr SUV AWD w/Prod. End 11/21 (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
10 of 11 people found this review helpful

I purchased my 2022 Volvo XC60 in November of 2022. The comfort is top notch, the drive is fabulous and the safety the biggest reason I bought this. I was looking at a used 2018, but wanted the new Google operating system. So far, I have had a few issues; the GPS will stop locating, necessitating rebooting the system, the check engine light came on and when checked by my dealer, was a software issue and required a reinstall of the system. The most annoying to me, after months of research on what vehicle I wanted to buy, was the promise on the Volvo website that massaging seats would be part of the Inscription level that I purchased. After receiving the vehicle, I couldn't find how to turn on the massaging option and found to my dismay that it is not included even though the description on the website says it is. I reached out to Volvo and was essentially told that they screwed up and while it is shown on the website, it is not on the vehicle. I would think that a multi-billion dollar company would employ enough tech people to make sure their website description of the vehicle was accurate. To me, it's like telling you you'll have air conditioning, but when you take possession of it, they say, "oops", it's not there. I bought the vehicle for three reasons, comfort, safety and the massaging seats as my wife and I both have back issues. What a surprise to see we were lied to and Volvo refuses to do anything about it. Hopefully the software will evolve and we will get Apple Car Play and other functions that are not there. I guess, buyer beware on buying something that's not ready for sale. A car that cost as much as this one should work and have the options listed.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2022 XC60 Recharge

J Sexton, 05/02/2022
2022 Volvo XC60 Recharge Plug-In Hybrid T8 Inscription Expression 4dr SUV AWD w/Prod. End 11/21 (2.0L 4cyl Twincharger gas/electric plug-in hybrid 8A)
6 of 6 people found this review helpful

The 2022 XC60 Recharge is an excellent vehicle. The power, steering, braking (including regenerative braking), ride and electric only distance are outstanding. With an electric range of 35-40 miles, we have been able to complete 100% of our local driving on battery alone. The driving experience is easily 5-stars. The only criticism we have is that the Google Android user interface is ok, but not superior. “Hey Google” does not always prompt a response, requiring us to use the steering wheel button to activate voice response. Integration of common Google apps like Maps and various music options are nice. We look forward to Volvo’s plan to offer Apple Car Play in the near future. With the upgraded battery, the 2022 XC60 Recharge is highly recommended for both electric only local driving and comfortable, efficient and anxiety free long distance travel.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Unreliable, Glitchy and Not Worth the Money

LG, 02/14/2023
2022 Volvo XC60 B5 R-Design 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
9 of 10 people found this review helpful

We have been leasing the 2022 XC-60 for 14 months and we have had to take it into the dealership seven times with the same unrepairable issues. The infotainment system, that controls everything from heat/air con to reversing cameras to GPS, has been a total disaster. The screen will suddenly go black leaving us with no heat in the middle of the Canadian winter or no A/C in the middle of summer. Nothing permanently fixes it. The dealership has even replaced the display and it did nothing. The dealership continues to perform system updates that sometimes help for a short time but the issue inevitably returns. The problems are never fully resolved. Safety warnings constantly come up in the dash. We don't feel safe in this vehicle and Volvo refuses to do anything to resolve this issue. It is beyond frustrating to be paying a not insignificant amount of money monthly to lease a car that can't provide functional features. The software was apparently changed to android or Google in 2022 and it is a complete disaster. We did not get the car we were promised and we are so disappointed we will likely never get another Volvo, which is an embarrassment to Volvo as my family have been loyal Volvo clients since my childhood. I would like to know what other people have done or are doing about these problems and whether anyone has had these issues resolved? It's a gorgeous vehicle and drives beautifully when it works but the software has completely ruined it.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Terrible electronics in a very good vehicle.

Thewood, 11/24/2022
updated 11/28/2023
2022 Volvo XC60 B5 Momentum 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
9 of 10 people found this review helpful

My 10th Volvo and 3rd XC60. They finally fixed the power and handling issues in the 2022, but hobbled the entire car with an abortion of an infotainment system. No AM radio. Radio changes station on its own. New antennae system gets poor reception. GPS locks up randomly and needs a complete car electronic reset to fix. Sound for all car systems mutes and requires a dealer reset. I could go on. I'm on the verge of invoking the lemon law process. I have owned the car a month and its been in the dealer shop 2 weeks of that time. God bless our dealer. They have done everything they can for us. But they've reached their limits and have been fighting Volvo the entire time. Someone at Volvo should be fired for releasing this fiasco of a system. I own three Volvos now and will never buy one again. Update. A year's worth of patches and hours connected to the computer at the dealer and only slightly better. We stopped using profiles and killed the android login. They seemed to be cause a host of issues. Navigation is the one bright spot. But we now have issues with automatic braking activating randomly. We have come very close to disaster several times as the brakes were suddenly applied on back roads. And the mobile app is now useless. Autostart is unreliable, now passing destination address to car, almost no car status info. Not sure what the point of the app is.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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