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Used 2021 Volkswagen ID.4 Consumer Reviews

4.0 out of 5 stars
64 reviews

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1 out of 5 stars

So Disappointed

Dr. K, 01/10/2022
2021 Volkswagen ID.4 1st Edition 4dr SUV (electric DD)
70 of 77 people found this review helpful

I was so excited to get the VW Id.4 First Edition!! Unfortuantely this has been a nightmare of a car for me. Since May my car has been in the dealership for 2-4 weeks per visit on three separate occasions for "observations". The problem is that my car periodically stops working and then works again for a while. Problems I have encountered are: the driver's seat totally reclines while driving, the back up screen appears when travelling 45 miles an hour, the entire screen turns itself off, the air conditioning shuts off while driving (a problem in Florida), the windows magically open themselves while I am away from the car and the car sometimes will simply not turn off. The dealership claims they can not find a problem, which is probably correct since the problems do not happen with any consistency. However the problems are real and the VW dealership has not been successful in diagnosing my car's issues. Further I have been in contact with VW Corporate and they continually repeat the mantra that since the dealership has found nothing wrong; the car is good. When I suggest that they take the car back and resell it since their dealership vouches for the reliability of the car, the conversation is quickly changed and they are not willing to take the car back. Very disappointing, I was very excited to get this car and my personal experience has been disappointing, a complete waste of time and a personal commitment never to buy another VW product again. A personal huge waste of time, effort and money!!

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* Starting MSRP of $45,095 for a 2025 Volkswagen ID.4 Pro with single-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Performance, Style, Comfort

Sunil Asthana, 05/03/2021
2021 Volkswagen ID.4 1st Edition 4dr SUV (electric DD)
34 of 37 people found this review helpful

Superbly designed well balanced EV at a good price. Loving the white steering wheel, roomy interior, good acceleration (yes not as good as TESLA), comfortable seats. However would like to have Home-Link as a OEM option and not a add on. Overall great SUV that meets all my expectations for performance and comfort. The additional 7500 federal tax rebate is a plus.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Real user review

Carey, 11/01/2021
2021 Volkswagen ID.4 Pro 4dr SUV (electric DD)
19 of 20 people found this review helpful

There's too much hate in the 1-star reviews and too much praise on the 5-stars. I have been driving this ID.4 Pro from Las Vegas to San Francisco and back, on a regular basis. Yes, it does have some cheap plastics, and the software is quirky, but just like a Tesla, which my wife had before it hit a flashing roadway sign, I would say that the technology is not there yet. You really have to be involved in learning your car if you want to enjoy it. It is, by far, a very quiet and comfortable ride than most EVs and feels more stable that a lot of SUVs in its size category. Range can suffer if you're a lead foot going uphill against the wind, but will do well in city streets and flat to moderate rolling hills. If you're the guy that says you only get 100 miles per charge, you have a very serious issue with your driving, otherwise, you got the lemon ID.4. Range with any car, gas or electric, can depend on so many conditions. This car can do at least 200 miles on a full charge. With gas prices looming towards $5/gal in most places, the free complementary charging for 3 years is a no-brainer. EV charging takes planning so if you don't have the patience to charge, go back to a gas car. Acceleration is better than most gas cars but is just not as exhilarating as a Tesla or higher end EVs. It still gives that "punch" at a stand-still because of the instant torque. Safety features are standard and drivers must not be fully dependent on. The one behind the wheel is still the main operator: remember how you took that driving test. Overall, I think this is a good car. It is not perfect but it has most of the features and capabilities of what an EV can do, plus it does not break the bank. I would give it 4-stars just because it has room to improve.

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* Starting MSRP of $45,095 for a 2025 Volkswagen ID.4 Pro with single-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

It’s Amazing…

Adam , 06/23/2021
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
32 of 35 people found this review helpful

I’ve owned plenty of EVs from the original Chevy Bolt EV to my Model 3 Performance, and this VW is by far the most rounded option of the bunch! It’s German build quality through and through, and it’s so refined at higher speeds. When DC fast charging, it sustains 100kw+ all the way past 70% soc and is a perfect road trip machine with its reliable fast charging. I think it’s a great fit for most people, and is endlessly practical with room for four adults and weekends worth of stuff. I’ve had a hard time finding faults, but I’d say the audio system is about average, perhaps a Fender upgrade like the other VWs get would be a nice-to-have but now I’m just nitpicking. I bought this to replace my Subaru Outback, and I couldn’t be happier!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Home Run EV for Volkswagen!

A. Stucker, 05/24/2021
updated 08/11/2023
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
31 of 34 people found this review helpful

As a long-time EV fan I was looking to upgrade from our Honda Clarity PHEV to an all-EV, test driving the ID.4 and the Ford Mustang Mach-E. While the Mach-E was all it was promoted as being, so was the ID.4, but without the $5,000 dealer markup the Ford dealerships were putting on the Mach-E. And, in several ways, the ID.4 is the better vehicle for us, as we're at an age where a more comfortable ride with solid handling characteristics is more important than zero-to-60 time trials. Plus, the ID.4, remains eligible for qualified buyers to incorporate the $7,500 Federal tax credit, making it thousands less than the luxury EVs in its class (compact crossover SUV) like the Tesla Models Y, the Mach-E, Hyundai Ioniq 5, Kia EV6, and Volvo Recharge. True, it lacks their so-called luxury trimmings, but except for the non-sports car acceleration (7 seconds to 60 MPH is plenty safe) it equals or is superior to most of them in terms of comfort, ride and handling. Plus more cargo space, plus the 4-year 50,000 mile bumper-to-bumper warranty, plus the 3 years of unlimited charging at the Electrify America charging network. Note that initially the Electrify America network had some major issues and glitches with the phone app and connecting to the ID.4, but in the past 16 months it has gotten much better. Still not perfect, but much better, and the issues are with Electrify America, not the ID.4. Better range than any of the competition except the Teslas and the new Hyundai and Kia models, and in about 30/70 highway/city driving (in average 80+ degree heat with the a/c usually operating) two- and one-half years in we're averaging 3.8 miles per kilowatt, well above the original estimated 2.9 mile/kWh - now an estimated 275-mile range. And with the tax credit it's very price competitive with smaller and less well-equipped EVs such as the Chevy Bolt and Bolt EUV, Leaf Plus, Kia Niro, and Hyundai Kona, none of which offer an AWD option or have tow-ratings. Seems like the ID.4 has found the sweet spot for an EV with more than adequate range for most drivers whether for daily around-town commutes or taking extended family vacations to most parts of the country. Just note that for extended travel to some parts of the country do your homework for availability of charging stations or networks. Its features and performance match or exceeds most its rivals, with competitive pricing and the best warranty aside from Hyundai and Kia. After the test drive my wife said it was the best car she had ever driven, and I wasn't going to disagree with her. After a couple of weeks of driving it still feel that way, and we're anticipating that will be the case for a long time to come. VW has also done some free software upgrades that make our ID.4 even better with improved driving screen displays and driver and front passenger seats that slide back when exiting the vehicle and then slide forward to the last seating position when entering and powering up the vehicle for easier entry and exiting. And the massage features on both front seats is very nice, something rarely found outside of so-called luxury vehicles, and not on all of those. And, before you ask, no, it's not quite perfect. Many critics have justifiably harped on the infotainment system. Some of the controls are less-than-intuitive, making it dangerous for the driver to try and use while driving as you have to avert your eyes from the road. Using the voice-commands is the best solution for those moments, but it's definitely something VW needs to address in future models. After 27 months of owning and driving our ID.4 we are just as happy with it as the day we bought it. Completely reliable thus far, plus has been given Top Safety+ ratings by the IIHS. And we are averaging 3.8 miles per kilowatt hour or around 275 miles of range. May not be the perfect vehicle for everyone, but for our driving habits and life it does everything we ask it to do and more. Plus the bonus perks of never having to pay for a single drop of gasoline ever again, at least not with a vehicle we own.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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