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Used 2022 Volkswagen Atlas Consumer Reviews

3.5 out of 5 stars
83 reviews

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We have a limited number of reviews for the 2022 Atlas, so we've included reviews for other years of the Atlas since its last redesign.

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Pros
Cons
4 out of 5 stars

An SUV that's built for taller/bigger people

Pierre, 12/05/2021
updated 06/15/2022
2021 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
9 of 10 people found this review helpful

**UPDATE** Have owned the vehicle for over a year and still enjoy it as much as I have the day I drove it off the lot. I've gotten prompt alerts about any recalls and updates. I noticed that now whenever one of the tires has low air pressure, not only will it indicate with the usual symbol (!) but it will also indicate the tire now. I truly think the infotainment system is one of the best in its class. If you're waiting for a Telluride or Palisade to come in stock, I would highly suggest you check out an Atlas. One thing I've learned as an analyst is numbers tell the story, but not the whole story. Whether it's shoes, hats, or vehicles the numeric value of the size by itself may still not be enough data to ultimately make a decision. Quick example: I wear a size 12 shoe, but I can fit a small as a size 10 1/2 if the shoe has a wide design because my feet are wider than normal. I'm 6'4" and have a more wide sitting position than long. Why I bring this up is because both the Telluride, and Palisade display more leg room capacity, but after sitting in all three I felt more comfortable in the Atlas because it's a wider and taller SUV. The Atlas also has a higher seating position which gives you a taller natural viewing position. I felt that both the Telluride and Palisade felt lower to the ground. As with pretty much everything else, you're going to have things you are looking for. For me this was my first Volkswagen and I had some reservations. I've owned nothing but American made SUVs, and VW doesn't have the same experience as Ford and Chrysler when it comes to SUVs. Pros: Exterior is luxury quality. When I first saw the Atlas about a year ago, I thought it was a BMW or SAAB. Just like with the Telluride, you can replace the badging and people will believe that it's a more upscale brand. The Atlas with the R-line package is the one of the best looking SUV's out there on par with the Telluride. The Palisade has really nice interior, but I just can't get past the outside bug like front facia. The interior is where most of the Atlas gets it's marginal rating. For me I see clean, simplistic and functional. I have two kids and a dog and never have to worry about keeping it clean. The plastic honestly doesn't feel or look really cheap, except for the top parts of the inside door arm rests. The plastic on there is different then the plastic anywhere else. Not sure why VW did that. Honestly a lot of people will talk about plastic below the steering wheel. I'm not looking below the steering wheel so I'm not overly concerned about that. Besides I want more durable material by my feet. Everything is easy to access and navigate. I don't want to have to feel like I'm studying for an exam to understand how to navigate the infotainment system or air system. I've rented other Hyundai's and honestly the new gear shifter is a little scary. I've accidently shifted it into neutral a few times. I've seen others comment on similar experiences with the Palisade as well. The drive quality is amazing. The wheel width of even the base model tires are more than others in this segment, and if you get the SEL Premium R-line like me you have 21 inch tires which no other SUV in the segment has. The road feel is incomparable, however you do give up some shock absorption which for me is a viable trade off. Cons: Now I want to make sure I'm being subjective. There's a reason why the Telluride and Palisade are the best selling SUVs. From a pound for pound value perspective, it's hard to put any other SUV against those two and not feel impressed by them. It's easy to see where you're money was spent when you look around the inside of either one of those vehicles. I just love the asymmetrical look of the interior of the Atlas with the combination of German and American accents. From what I can remember no other SUV's in this segment offer second row ventilated seats at the price point of Kia and Hyundai. Most don't over them at all, and that includes the Atlas. Volkswagen did change their warranty which was pretty good at 5 years so make sure you check on that. Hyundai has always been good with their warranties. The lift gate can only be closed by7 pushing the button on the gate itself. I'm assuming this is a safety feature somehow, but I really don't understand why it can't be closed by the key fob or the button on the driver side door. All in all if your looking for a big SUV made for big people, the Atlas should be on your short list. It jus does everything well. Gas mileage is a little misleading as I've been able to get around 23 MPG but that's driving in ECO mode, and you'll lose some acceleration because of it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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* Starting MSRP of $38,200 for a 2025 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.

2 out of 5 stars

4 months in

Unsatisfied, 08/07/2021
2021 Volkswagen Atlas SE w/Technology R-Line 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
9 of 10 people found this review helpful

Epc and check engine light. Start/stop issue loss of power jerking motion Fuel pump replacement still unresolved

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1 out of 5 stars

VW doesn’t have parts made

Rikki , 05/04/2021
2021 Volkswagen Atlas SE 4dr SUV w/Prod. End 08/20 (2.0L 4cyl Turbo 8A)
33 of 41 people found this review helpful

Great car but unfortunately mine was in an accident. The side airbags went off and they don’t have parts made to fix it and do not have an estimated time when the parts will come in or even be made. They gave me a limit of $35/day for a car rental and $50 for an suv. Which I am unable to find in my location and they state there’s nothing that can be done. There expecting me to pay for a brand new car and a car rental for an unknown period of time. I find it very unreasonable that they can’t do anything else despite this being a vw problem of not having car parts for a car they sold me.

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  • 5 Colors
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  • $38,200*starting MSRP
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* Starting MSRP of $38,200 for a 2025 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.

4 out of 5 stars

Sudden acceloration

R. J. Kempf, 05/04/2021
2021 Volkswagen Atlas SE w/Technology 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
15 of 18 people found this review helpful

Since new, I have encountered the same issue. When stopped and about to accelerate, the vehicle will hesitate.This happens with the start/stop engaged and disengaged. As I press the accelerator, nothing happens, then suddenly the car will take off. This happened when I test drove the car (I chalked it up to the start/stop mode), sitting at a light making a U turn to the left.. Since purchase this has happened multiple times, usually when the vehicle wheels are turned to left or right but this past week-end, it happened as I finally was able to accelerate after hesitation and traveling in a straight line. Dangerous to say the least! Dealer says they cannot replicate and they basically do nothing other than suggest I put a few more miles on it. Currently around 3500 miles

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Buyer Beware with VW

BS, 06/03/2021
2021 Volkswagen Atlas SEL 4dr SUV AWD (3.6L 6cyl 8A)
33 of 42 people found this review helpful

I bought a brand new VW Atlas SEL and it was sold from the manufacturer at the dealership with a faulty car net system that never worked. My wife drove it for two weeks and took it into the dealership to get replaced. The part was removed and replaced with a part that also never worked. The part currently is on back order and the car has been in the shop for a month. VW corporate has done nothing to make things right and tell me to be happy with getting a rental from the dealership. Meanwhile I am paying a car payment and car insurance on a vehicle that we are not driving. BEWARE Do not go with VW they are not for the customer.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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