Used 2014 Toyota Highlander Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Quiet and comfortable
I purchased the 2014 Highlander after owning a 2006 model for eight years and 130K miles, with minimal problems. The 2006 was a hybrid, and I miss the better MPG, but without a tax credit I couldn't justify the additional $12K (2014 hybrids only come in the highest trim levels). I'm 6'3", and the new model is just enough bigger inside to sleep in comfortably with the second and third rows down. I'm a conservative driver, and so far (1900 miles) I'm getting 20.6 mpg overall; when it's time for a tire change, Michelins with lower rolling resistance may add a mile or two. The steering is more responsive than the previous model.
The Good, The Bad, & The Beautiful
I have owned this vehicle for about a month and a half now; Prox. 4000 miles. Bought the XLE over the LE Plus as the price difference was minimal as compared to some of the luxury upgrades that are standard with the XLE package; ie: Leather, heated seats, larger touch screen radio, moon roof, etc. My family also owns a 2011 Toyota Sienna with the limited trim package. The Highlander has a much more quiet ride, comfier seats, plenty of room in the 2nd & 3rd rows (I'm 6'-4") so I do not fit in most mid-size SUV's...
- XLE 4dr SUVMSRP: $14,499203 mi away
- XLE 4dr SUVMSRP: $14,499266 mi away
- XLE 4dr SUVMSRP: $11,99868 mi away
2014 is awesome !
I have owned my new Highlander Limited with platinum package for a week and a half now, and I must say this SUV is totally different from my 2008 Highlander. From the upgraded luxury of materials inside, to the super quiet and smooth ride with the new 6 speed transmission, it is fun to drive. The steering is a favorite improvement..you can feel the road with precise handling and no sloppy feeling to the wheel. The seats are very comfortable, with plenty of room front and back. All of the tech features are great, and a big help. The multi info system is awesome, and it is right between the gauges .The JBL stereo is great, and I enjoy the big screen for Entune and navigation. So many apps!
Definitely a family car
The 2014 Highlander XLE AWD does has what it takes to be successful. It has a decent pick up, not very sporty, but thats what you get when driving a big car. The best aspect of pick up is when you are merging in a freeway and it delivers. It has cool interiors and nice safety features (annoying to some). For e.g. you cannot set a route on the navigation unless the vehicle is at full stop. You can speak to the voice command to set the via route though. The voice needs some training. the ride is smooth and quieter than any other big car I have driven. the seats are very comfortable. The handling is nice and of course it has the Toyota reliability.
Now at 41K
I have the XLE AWD and still love the truck. My friend and I just recently had the vehicle in northern Canada on a fishing trip; we put the captain's chairs down and had a fully loaded truck and many things in a large boat. What a comfortable ride, smooth on some pretty rough gravel. My previous 3 4Runners may have had more guts but on these kinds of roads they were far noisier and certainly more truck like, handling not nearly as smooth. My friend has a newer half ton pickup with a V8 and chides me on my "yuppie" truck-- no more! He was impressed on how the truck handled on this trip as we were on gravel a lot and Canadian gravel is not class 5, it is made with rocks. Since the truck is used in a small town setting 90% of the time I feel I have made a good choice with my Highlander as it is plenty of truck for the other 10% of my hunting and fishing adventures.
- Performance
- Interior
- Comfort
- Reliability
Rear end noise
Bought a Limited Platinum 2014 highlander which now has a bit over 4,000 miles on it. It started making a "bump bump" sound when braking...sounds like something is rolling around in a truck, except there is no trunk! And, nothing at all 2nd and 3rd row seating except seats! Took it into to Toyota to get the noise fixed...and they heard it, checked it out for a couple of day. The final response we received from Toyota Corporate was keep driving it until they had enough complaints to recall or more thoroughly investigate it. That is not the espouse you want when you pay almost 50k on a new vehicle! If your vehicle has the same issue, please respond...
Platinum Is Golden!
I got the Limited Platinum about 10 days ago. All I can say is wow. I love the sharper looking exterior except the front grille, but it is growing on me. The interior is gorgeous and plush. I finally got the almond leather interior after many years not having it and I love the contrast of colors. It is a sharper driving vehicle than the 2011 Limited that I traded in. Better feel of the road and handling. The new 6 speed automatic is very encouraging so far as far as gas mileage. Seems better than the 2011 and it is brand new with very little mileage so the mileage should actually get better after I drive it a few thousand miles! Puts a smile on my face even more than the 2011 did.
Great SUV for the family !
I have owned both a BMW x3 and a Honda Pilot SUV's and now owned a 2014 Toyota Highlander Limited. Although my previous SUV's were good, this Toyota SUV has surpassed my highest expectations.If you are looking for a smooth ride, elegant interior, and decent towing capability SUV to drive your family around in, take a look into the all-new 2014 Toyota Highlander, you will find it hard to beat.
Toyota Got it Right
I've owned the AWD Limited Platinum for over 6 months and couldn't be much happier with it. I test drove and researched many competitors, but it came down to this and the Acura MDX (AWD base). They were both around the same price, but of course you get all the bells and whistles with the Toyota, and I am so glad I did. Also, I actually preferred the ride and steering over the Acura. The steering feel is excellent...nice and tight. At the same time the ride is extremely smooth so you really get the best of both worlds. So even with the base V6 you will still enjoy the great ride. I highly recommend this vehicle.
My first "Little" SUV- Still Happy 8 years later!
2024 Update- now at almost 170k- Passed inspection needing nothing! Only two annoying things, one back tail light allows water to seep in, apparently an “known Toyota issue “ that they have not fixed for years. Water pools in the housing after a big rain or car wash. Recommendation to drill an “weep hole” in housing which is BS. The other- TPS (Tire Pressure Sensors) keep failing, first it was the main one controlling all 4- $600, now the front passenger tire pressure sensor is bad. Yellow warning light stays on permanently, plus why did Toyota not at least tell you which tire was low? My daughter's cheap ass Altima shows 4 individual readings, not my SUV! Update 2022-now at 130K no major issues. Replaced the main tire pressure sensor at 110K. Same tires now at about 60K miles (Goodyear Advantage)- One wheel/tire loses pressure when weather gets cold. Longtime behemoth SUV driver (10 years with a GMC Yukon) wanted to get something better to commute downtown with. This has been a really good choice so far. Purchased used at 10K miles for $$40K, have put another 70K on it without one repair, except for the electronics reset that was done for free the week I purchased it. Apparently sometimes the electronics package freezes up, preventing radio/ Nav/ Blue tooth from operating correctly. Once the dealer reset me to factory original, it has worked flawlessly. My only complaint about this and just about all other foreign made SUV's is legroom for the driver. There is a bump up step on the left that requires the driver to place their left foot on this raised platform. Probably as these vehicles are about a foot shorter than the gas guzzling American beasts, the engine compartment gets built into the cab a bit. I have back issues and feel better if my legs get to stretch, so long distance driving fatigues me more with this vehicle than my Yukon did. Also the leather seats are just not as plush as my old SUV. Only 1 issue in 4 years, the cabin filter requires you to remove the glovebox door, and in doing so one of the hinges broke loose. Still works but you have to open it gingerly or the door comes loose. UPDATE: Replaced a Yukon as I wanted an SUV only smaller and better on gas mileage. Getting 20-22 MPG vs 16 but even though I got the Limited model and bought it as a 2 yr old certified used with 14k on it, besides leather and a nice monitor in dash, it’s nowhere near as plush. The ride is still smooth at 120k miles and no major breakdowns so far. Tire pressure sensor went out and that’s the most costly non maintenance repair so far. Good vehicle, I would purchase again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Its a great buggy!
It has been a wonderful surprise in almost all areas. We were able to get all the goodies we wanted at 10k less than some of the rivals we compared.
Excellent Choice Overall - only minor issues
Had the 2014 Highlander XLE AWD for almost one year. Bought it in Feb 2014. I like the vehicle overall. Very comfortable, wide vehicle makes handling really sharp, but long reach to the glove box. Great interior and exterior finish and appointments. Large touchscreen display is outstanding but here is the big negative. The voice command system is very poor. Let's put it this way...If you have SIRI that would grade A+ and this voice system would grade F- Just does not undertand me. Sometimes the voice recognition recognizes me sometimes not....mostly not. That said excellent overall, mileage, power, safety, braking, reliable. I plan on getting Car-Play.
My greatest CUV ever
I bought my Highlander in July 2014 and never look back this is by far the best SUV/vehicle I've ever had it has a smooth ride is it's comfortable and has lots of room for storage. I would definitely recommend this truck to anybody looking for space comfort and great reliability.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Keeps on ticking
After more than six years and 149,000 miles we still love our Highlander. The only repairs have been brakes and I had to disassemble the rear wiper assembly to lubricate the motor shaft. All maintenance has been done on schedule at the dealership until this last year as the extended (never used) warranty expired. Our grandchildren love to ride in the third row but they are difficult to hear. The driver "Easy Speak" gets their attention when required. We tested a Limited model before purchasing the XLE and found the seats to be much harder. The visibility past the passenger mirror and pillar is poor at best. I love the feel of it on the open road. The original tires have been replaced with Michelin LTX tires that are fairly quiet allowing normal conversation at highway speeds. Average fuel consumption has been 24 mpg although it does much better on long trips. It has never used any oil between changes. I had the transmission fluid changed by the dealership at 120,000 miles and it continues to operate flawlessly. The nav system is mediocre and can get you, and itself lost. When equipped with Toyo Observe snow tires it is unstoppable and a source of great comfort in bad weather. Oh, the ticking from the valve train is normal. Now at 180k miles and performing flawlessly. Still doesn't use any oil between 5k mile oil changes. Still "ticking".
Trouble starting after 10k miles
After an exhaustive search of 3rd row SUV's we chose the LTD Platinum for it's interior features and smooth ride. But, after 10k miles, there are issues. 1st: the roof drains (not sunroof) had defective hoses which leaked into the the 2nd row seatbelts & carpeting, instead of the ground. 2-3 weeks later it was fixed but, the car wreaks of chemicals. 2nd: similar to another review, it has a problem starting. Toyota towed it, tested the battery, & said it's fine. Even with auto headlight feature, Toyota says it's b/c headlights were left on. Meanwhile, now it sputters if/when it chooses to start. 3rd: the 2nd row cup holder gets stuck open & not great if you want kids in the 3rd row.
Not as rugged as I had hoped for
This car is quite pricey. I wouldn't have even thought about buying it if I hadn't gotten 20K trade-in for my Tacoma. For the price, the quality is not that great. The shiny, cheap looking wheels disintegrate if you brush a curb and it costs $600+ to replace each one (not including labor). There are tiny spots missing paint from a bad paint job on the assembly line. Both front windows make a terrible loud screeching sound when you put them up and they hit the frame. And lastly, if you make chrome roof rails, why would the only option for roof rail bars be in cheap looking black plastic?
Great SUV. But the JBL Radio?
I've had this vehicle eight months now, with 12,500 miles and not a single problem. We've had two 10+ inch snowfalls this winter that my Highlander handled them both effortlessly. Handling, power, room, and comfort are all awesome. A terrific vehicle. BUT: The JBL audio system is a complete mystery. On FM or Satellite the equalizer controls are essentially useless, and bass is ill-defined. And AM the audio is distorted and mushy, except I you happen to find a station broadcasting in AM HD. My daughter has the same vehicle with the non-JBL Premium Audio and it is much better. UPDATE AFTER OWNING TWO YEARS: All facets of the original review stand. No new issues have emerged, and not a single warranty claim. No problems with this vehicle whatsoever, and it handles heavy snow extremely well.
- Performance
- Interior
- Comfort
- Reliability
Toyota Nailed It!
I've had the car for 5 months so feel like I can give it a proper review. I checked out all of the competitors and narrowed it down to the Acura MDX (basic model with AWD) and the Highlander Limited Platinum AWD. They were close in price, but of course you get more bells and whistles with the Highlander Platinum trim vs MDX base. I actually preferred the ride of the Highlander due to it's steering feel in conjunction with a very smooth ride. This car has plenty of power when you need it (unlike Pilot). You will enjoy the ride regardless of the trim, but if you can swing it, you will not be sorry with the Limited Platinum.
Good Overall But Could Be Better
I now own a 2017 Toyota Highlander Limited AWD V6 and I am sorry that I traded. The new Highlander has a more powerful engine and an 8 speed tranny but the performance is totally lacking. I have two major frustrations with the new Highlander; the Smart Cruise Control and the Start Stop Feature. You can not turn off permanently the Start Stop feature...you have to push the off button everytime you start the car and secondly the new Smart Crusie Control is too sensitive. The cruise control sees cars/trucks in other lanes and will suddenly brake hard and this can cause an accident if you arent expecting this. I just could not contine to drive the 2017 Toyota Highlander. I traded it for a 2018 BMW 3.5i X5 SUV. The best decision I have made in a long time. The Highlander just did not have any performance, it lacked acceleration and the handling for me was just scary. The BMW X5 was a big step financially but well worth the extra money. All the things in the Highlander that drove me crazy; poor performance, poor handling, the worst GPS/Infotainment System of any car I have owned, severe blind spots/ outside rearview mirrors. The BMW X5 has superior performance, the handling is precise and predictable, the transmission is excellent. The GPS/Infotainment System is the best in ever catogory. The Highlander is a good family hauler but I would not put my family in it as I am afraid the steering is going to cause an accident as it is so sloopy. The only thing I miss on the BMW is all of the storage that the Highlander had. I look forward to getting in the BMW and going to work and I can not say that about the Highlander. If you are an average driver and want a good SUV the Highlander will probably suit you. If you are looking for something more refined then I highly suggest you look at the BMX X5.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Review of first 6 months.....
Ordered a to-be-built 2014 Limited in late February, 2014 and took delivery 3 weeks later. Alumina Jade Metallic (green) over tan/almond leather interior. Came from a 1997 Camry LE (186k miles) and a 2003 Honda Pilot (177k miles). I had been long researching the former Highland and current Honda Pilot. The Pilot is too boxy and I grew tired of all the hard plastics (though they do keep well with kids)> The former Highlander IMO was a little to soft for me in interior design. Let me just say that I absolutely love this vehicle.
Great Tow Vehicle for Gross weight under 3000 lbs.
Purchased this vehicle with the optional tow package which is wiring connections for 5 wire system, integral receiver, transmission cooler, and larger alternator. This was wired for five wire, I converted it to 7 wire with brake control so I could have electric brakes on my towed travel trailer. Mileage when towing a 3000 lb travel trailer is around 12 mpg. Best I ever got for one tank of gas was 15.5 mpg & the worst was 8 mpg. This was against a 40-50 mph headwind. I have one rear shock replaced under warranty as it was leaking and rear trailer arm replaced as part of a service bulletin also under warranty. Rides nice, tows great, and comfortable ride.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love it!
It feels like a luxury car without being pretentious. The only minor negative initially was that the ride was a little choppy, but it handled beautifully. However, six months after purchase, I replaced the poorly-rated factory installed tires with Michelin Premier LTX tires. Big improvement! The ride is no longer choppy but very smooth. And it appears to handle better with wet road conditions. A joy to drive!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A Nice Step Up.
We purchased the Highlander for my wife as a replacement for her 11-year-old Grand Caravan. It ticked all the boxes we wanted (AWD, a "real" gearbox transmission, seating for 7, etc.) and has really fit our needs perfectly. It's not a performance vehicle, but the engine/transmission combination is respectable and it has been surefooted across a variety of road conditions. The front seat are comfortable for adults, but the second row are less-so. I'd reserve the 3rd row for children under the age of 10 or for very short trips, since space is severely limited. Environmental controls are well laid out and the heated front seat warm quickly. Probably my two biggest issues are entertainment system and visibility from the drives position. Toyota's entune system does not play well with my iPhone and Apple's AirPlay is not available. Bluetooth connectivity for phone calls is spotty at best. As for visibility, driving the Highlander sometimes gives you the feeling you're in a tunnel, particularly when backing up. The rear-view backup camera is absolutely essential and should become your best friend. Before my wife got comfortable trusting the camera, she attempted to back up the ol' fashioned way and actually bumped into a few things. Of course these complaints are very minor and in no way offset all the things we love about out Highlander. With the exception of planned oil changes it's never seen the inside of the service department at our local Toyota dealership.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Not a Seven Passenger Vehicle
Well these must be selling lot hot cakes because the dealer tried to add $500 to the price when we picked it up. We ordered the Limited in order to get the safety package toyota calls the "tech package". the tech package costs $1500 but of course only available on the highest trim - worked on us. I took the car to work on volunteered to drive everyone to lunch. OMG how embarrassing, each guy only got one "cheek" on the back seat. dont try to stuff three grown ups in the back seat, it doesn't work. TWO year update...the CUV is comfortable on long trips, Spouse really likes it for around town driving. The fuel mileage never improved and until now I always get better than the advertised MPG amount. There have not been any mechanical issues, the computer had to be upgraded and this old 2014 must go to the dealer for that. Red McComes took two visits to try to get this right, wasnt until the battery died a couple of weeks after the second visit that the system was actually reset - besides being mad the dealer didnt mention the battery was on the way out. Two reasons i wouldnt buy this car again 1) the automatic brake system doesnt bring the car to a full stop and gives up in traffic. I assume new models have fixed this. 2) the entertainment and most importantly, navigation on apple and android car play are significantly better than anything toyota defaults to. My kids civic costs less than half of this and they have better nav. Update 6/2017 the Highlander is totaled. Stopped for a red light and my rear facing camera caught a guy so distracted by his hands free conversation he didn't even brake, he swerved. That put the entire impact on one side which twisted the vehicle chassis. Went to buy a new Highlander (my spouses primary vehicle and she liked it a lot more than me) excited that auto brake is standard. Unfortunately The active cruise control still gives up under 31 mph. Once you have car that drives for you in stop and go traffic it's hard to go back. The dealership told us Toyota no longer accepts factory orders so we said forget it. Bought a Subaru Outback, significantly safer, less expensive, better mileage and more capable in poor weather so it's Saul Goodman.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A few steps below excellent
Had the car for 2 1/2 years now. Have had some creaks and rattles with the headliner (which persist despite being replaced under warranty), rear shocks needed replacing under warranty as did the rear window struts for the hatch. Generally a nice car, but the transmission is too lazy in downshifting, resulting in a car that feels slow around town, all in the name of fuel efficiency I believe. If you step on it, it goes, but there is always a 1-2 second delay from when you stomp the gas to when it downshifts and moves. Other than those issues, we are satisfied.
- Performance
- Interior
- Comfort
- Reliability
Poorly design, worse execution.
This engine has a known problem with VVT-i system that has been posted in a service bulletin since 2009. They have done nothing to mitigate or change the design of the problem leading to a 17hr service at $90 an hour. The issue has not been addressed by Toyota because it is not a safety issue, thus they have seen no need to issue a recall. Beyond the vehicle being huge on the outside, claustrophobic on the interior, the vehicle's seats are not very comfortable. The fuel mileage is poor in relation to the engine performance. Toyota's service dept. is also poor. An oil change for the vehicle will take nearly 2 hours regardless of which dealership you visit. The vehicle has poor off road performance mated with below average on road performance. The doors do not open wide enough to accommodate loading a child into the vehicle. The voice recognition system is not useful. The seat warmers are wonderful. The interior is well appointed and of good build quality. Visibility in the vehicle is poor. The blind spots on the vehicle are large if you sit high in the vehicle. The B and C pillars completely obstruct the view of the next lane. The back up camera works well but is the only reliable way of backing the vehicle due to the high lip on the rear glass. The vehicle bump and torque steers. The transmission has low speed lag which prevents downshifting at low RPMs. I would in no way recommend this vehicle to anyone and I would encourage all other Highlander owners to sell theirs back to Toyota.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Good car but with room for improvement
I formerly had a 2006 Highlander which lasted 220K miles before I had to let it go. I then got a 2014 Highlander (Platinum model) from a family member with low mileage. Here are my impressions: Pros: 1. The car has very nice features and lots of creature comforts. 2. The engine and transmission are very strong and smooth. 3. Reliability: Like my previous Highlander, the 2014 has had very few issues so far and I expect many good miles in the coming years. Cons: 1. The car feels big and heavy -- much heavier than the 2006. 2. The JBL stereo system has very poor sound quality -- worse than any other car I've owned in the past 20 years. It seems that the speakers at the corners of the dashboard receive most of the signal whereas the speakers in the doors get very little signal. You have to really adjust the front/rear balance towards the rear in order to get a better balance, but that only partly compensates for the poor sound. The radio has an "HD" function which provides enhanced sound quality for radio stations that support that type of signal. But the "HD-level" signal cuts in and out frequently, and the result is that the sound quality goes from enhanced to normal (and the normal signal sounding very flat). My previous Highlander's JBL system had poor sound quality too, so why can't Toyota get this right? 3. Suspension creaks loudly going over speed bumps. 4. Speedometer cable makes a subtle rhythmic "clicking" noise at 55-60 mph which the dealership has never been able to fix (or even acknowledge).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2014 Toyota Highlander XLE power lift gate
It is a great SUV but only problem is power lift-gate was giving a problem at the beginning it stop and go and now it doesn't work at all. I went to the service dealer and they charge to fix it $1,700.00
- Safety
- Technology
- Performance
- Comfort
- Reliability
- Value
Excellent Quality But Buyer Beware of Remote Start
This auto was purchased new in 2014 and overall the car is very dependable and we have experienced no major mechanical issues. It has good acceleration when needed for an SUV. The ride is excellent and the electronics are dependable. The one major complaint we have is with the remote starter. We added the remote start just recently and purchased it from Toyota so we would have little issues with it. We were surprised to find out the quality of the remote starter is sub-par. Our advise, do not purchase an OEM remote start from Toyota. It is poorly designed with a max remote start distance of 100 ft (which we have not seen this distance actually work). When you unlock any door the car turns itself off. Toyota says it is a security feature. Other manufacturers handle security another way that is much more convenient and the car will not turn off. It will only run for 10 minutes when remotely started and there is no way to lengthen the time in colder climates. Most of the time to start the car using the FOB it takes multiple key press combinations on the standard remote FOB. Thus you cannot tell when the car starts from a distance. So this is a useless $600 feature including installation at the dealer. Again, overall this is a nice car just do not expect to have a useful remote start. By an aftermarket unit.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Better than expected😀👍🏽
I started out with my heart set on a Honda Pilot. A colleague recommended the Highlander, so I added it to my list. After doing a comparison analysis, I started to lean toward it until the test drive. The safety features alone on the 2014 Highlander Limited Platinum bested the Honda Pilot Touring. But what blew me away was the resale value, then it became a slam dunk! Great car great value!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The perfect family SUB
We love our Highlander. It will soon be 7 years old and has been trouble and maintenance free, less normal oil changes, filters and tire rotation. It is a very comfortable car to travel in and has averaged at least 22+ mpg city and highway. The Highlander is pleasure to own and drive. We love ours.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
All great except the roof rack
The roof rack is fixed 27 inches apart only. The racks cannot be moved beyond 27 inches for a larger separation. I have not been able to find an after market roof rack that will fit on the roof for a greater separation. Toyota claims to have researched this problem by asking people. Toyota also said no one uses the rack anyway. LOL. If you need to carry bikes, surfboards, kayaks, canoes, etc. you will have to carry them with racks that are only 27 inches apart. Would that 27" separation be safe? Toyota must think so in their design. Good luck!
Best non-luxury SUV
After owning this vehicle for over 2 years, in my opinion, the Highlander will surpass any competitor on any point of comparison: Fuel Efficiency, Best value for the price, Overall quality (mechanical and materials), etc.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Everything is great except for fuel economy
I am enjoying this 3rd generation Toyota Highlander 2014 LE Plus AWD for 2 years now. Reliability of this vehicle is awesome. But the fuel economy is another story. When I bought it new with only 3 miles on an odometer the sticker suggested it will be 20 mpg combined. After 2 years of combined city/hwy driving (almost always with green Eco sign on) my best average is 15.6 mpg, which is somewhat disappointing. Also rear-view camera sometimes malfunctions and couple of times the car key got stacked so I could not start the engine for like 10 minutes or so.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Super reliable after 5 years 68k miles, nice power
I bought the 2014 XLE trim. PRO: - Powerful on the fwy, can overtake most SUV even while climbing uphill with 4 occupants - reliable - inexpensive maintenance - braking is good CON: - halogen headlight bulbs - handling is ok (It doesn't handle exceptional like the Alfa Romeo Stelvio) - sunroof cosmetic plastic cover piece fell off - Although the top of the seats are leather, the side is vinyl so it ripped and I replaced that piece with real leather by an Auto Upholstery shop.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Engine replacement at 100,000 miles
I purchased my 2014 Highlander Limited in 2017 at 52,000 miles and had no issues at all for 3 years. We took great care of the vehicle, with regular maintenance and oil changes. I went on a 3 hour road trip and just before reaching our destination, the engine blew. No oil leak, no advance warning (oil was at proper levels before we left), just suddenly stopped in heavy traffic. We could have caused a major accident, but thankfully I was able to pull over just as the engine failed. I ended up spending over $9,000 on a full engine replacement and upper manifold because it was seized. Toyota denies all responsibility, acknowledging this was an issue on 2003-2013 models but was fixed by 2014. I am extremely disappointed, as I have owned multiple Toyota/Lexus vehicles and for a well-maintained 6 year old vehicle with 102,000 miles on it, this should not have happened. Definitely my last Toyota purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Our first Toyota -- it's a mixed bag
We have a Volvo XC70, Honda Accord, Mustang. Added Highlander to get 7 seats. It's good, but suffers in comparison to the others. Nice inside, but nothing like the Volvo. Drives fine, but not *fun* like the Accord, Mustang. It's an SUV, so it's doomed to be a lummox. Front of car looks nice. Rear: odd! JBL stereo: Sound was muddy, bad. Dealership clueless. I finally discovered, in an Entune menu that was *not* Audio, a setting for "surround sound." Changed it to "stereo." Was like a veil was lifted. Still, the sound seems all up in the dashboard -- you must slide the fader nearly all the way back to get sound from all around. Overall: Competent, quiet, boring. That's Toyota!
Not worth what I paid
I bought this car in 2015, and it was about one year old with only 11,000 miles on it. One-owner, practically brand new. It felt luxurious when I first got in. It's a top of the line Limited Edition, with all the bells and whistles I've never had before. So of course I was impressed. However, things like the Bluetooth system don't work half the time. As for the GPS navigation, it's crap. Use Google on your phone instead. The in-car navigation does weird crap like send you down side highways with stop and go traffic, rather than the interstate. I had about two hours added to a trip, which I discovered by using Google direction on my phone on the way back. This happens frequently. Of course, you're lucky if your phone connects to the system at all. Sometimes it does, sometimes it doesn't. So when it doesn't, no Google maps or music for you! Mechanically, I feel very "meh" about this vehicle. After just two years the shocks are worn out, so it's bouncy and creaky like an older vehicle. The third row is basically useless unless you're putting young (under 5 or 6 years old) children back there, but good luck getting back there to install a car seat. Getting in and out of the third row is not easy. This is best considered a car for four people or less, and keep the third-row seat folded down for more cargo space. If you want cargo space and have more than four people in your family, go with a minivan. If you're using the third row seat you will NOT be able to travel or even buy groceries as the trunk is basically non-existent. This is my fault for not taking my kids with me to the dealership and letting them "test drive" it too. I'm trading it in soon, for a Honda minivan with all the fancy features but far more room inside, for half the price. It simply was not worth 40 grand for me. Also, the gas mileage is pretty terrible - I get 18 or 19 mpg on the highway and less in town. Not what was advertised. On the other hand, if you want a fancy vehicle in the small SUV class, like the Toyota name, and don't have much need for cargo space or space for kids, then you'd probably love this, assuming your electronic features actually work. I heard it's really only compatible with iPhone, but can't say for sure since I've never invited a hipster to ride with me.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Wow! Bigger, beautiful, fast, handles well
Accelerates fast (3.5 L engine) and smoothly because it has 6 speeds. I would guess 0-60 time of 7.1 like 2013 model. - Voice commands for dialing a phone, playing a song - Double wishbone rear suspension for better handling and wider 3rd row. We hardly felt speed bumps. - Shelf for cellphone, Bluetooth, hands-free - BIG 8inch GPS TOUCHSCREEN and backup camera and apps like Accuweather, traffic. and computer is snappy - side mirrors have turn light blinkers - more space behind the 3rd row - Sexy styling (looks a little like Jeep Cherokee and BMW X5) with chrome accents on the roofline. Integrated rear spoiler. The door's body tapers in toward the glass window
Froggy Fog lights
Took my 2014 Highlander to have fog light replaced, was told it would be app $1000.00 with tax, by the way mileage was under 36,000 miles bumper to bumper but date was 6 months out, how in the Hell can a light cost $1,000.00. Have owned at least 15 new Toyota's probable be my last. If it's foggy in your area don't buy a Toyota with fog lights.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Still a Great Vehicle
Excellent and reliable vehicle. Now with over 100k and very little expense besides brakes and tires, car is excellent and still runs like the day we bought it. Seats could be better as they are not very supportive in our view. My wife notices this more now since her job requires her to be on the road a lot. I don't care for the way the navigation and radio controls are. Navigation gets 2 stars ⭐️ Traction is excellent. We find the vehicle a little small for family of five. Overall, it is a safe reliable and nice vehicle but some of the interior leather etc. feels kind of cheap. I am sure they have changed this on the newer model. All in all a Great vehicle 👍
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Owning this vehicle is a Breeze!!
The Highlander has been comfortable, reliable and fun to drive. Very few complaints can be pointed out, but among them would be: poor visibility for left turns, very poor navigation system and illogical logic for the remote start system.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Very happy
Just hit 108k miles with only one repair. Radiator. Had a slight leak so I had placed at the cost of $600. I’m not mad, every one is using cheap plastic radiators now days. Radio has to reset itself occasionally it that’s not major to me. Over all tho it’s a good suv! Update: 121kmiles all is good with Highlander. Only issue is rear hatch works off and on, nothing mechanical tho. Still a solid machine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
First Toyota
The car handles nice and is very comfortable. Gas mileage is as advertised. My only complaint is that I have a second row bench seat that is a 60/40 split. There is a constant metal rattling sound coming from the hinge of the 60 side and the 40 side vibrates when I hit pot holes, man hole covers, construction, etc. Its not the tires. When I'm on the highway the seat does not vibrate. However, the metal rattling from the hinge never stops. It doesn't give you the feeling of buying a "solid" vehicle. Also, the Entunes freezes on me or re-boots on its own. Have to bring it to the dealer to be looked at.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Died Before 2000 miles
I purchased the 2014 Highlander after months of researching the 3-row SUV market and test driving about 10 different vehicles. I loved the new vehicle when I first got it, comfortable, smooth, quiet, and fun to drive. It started having problems turning over to start a few days ago, now it won't start at all. I've had it for 6 weeks, less than 2000 miles. I turned off all the automatic dome lights, keep everything off when I turn it off and until I start it, music, A/C, EVERYTHING! I've never had so many problems with a vehicle starting, worst vehicle I have owned, if you want to pay over $30,000 for something to sit dead in the parking lot then buy this car!
dependable in most aspects
I own the top model Highlander 2014. The drive train is good and reliable. The navigation is awful no matter how you try to set it. The brake rotors are not so good and have warped twice giving chattering brakes and a need for brakes and rotors. The other flaw in this vehicle is the automatic back lift gate came with underpowered under built struts that open it. They went out and cost 2000 to replace. When the dealer replaced them, they were replaced with struts that were twice the size of what came originally. Toyota did not stand behind the fact the original was defective. I would say it is over all a good reliable car but negative on navigation, brakes and the struts. Once upon a time toyota was emphatic about quality. Now not so much and it doesnt stand behind its product as it used to do.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
NOISE FROM BEHIND
I bough a toyota Highlander xle awd 2014, and i have a issue 2 weeks after my purchase. When i step on the break, and release it, i hear a strange noise from behind. I send it to my Toyota dealer, and they said that all Toyota on the lot have that problem. It will be my last Toyota made in the Us. Do not buy Toyota people........
Tunnel vision driving
The Highlander has poor visibility to the rear, passenger side, and backup camera screen sucks. The visibility out the rear window is like the light at the end of a tunnel and is almost useless for seeing out the back. The rear window is designed for looks and style rather than safety visibility concerns. You cannot see cars directly behind with the rear view mirror. It is very difficult to see the images on the backup camera screen during the day and night. You have to strain your eyes to look at the screen to try and make out what is behind. This creates a problem of spending too much time looking at the screen and ignoring the other surrounding areas. The screen's visibility is not great when it is darker, rainy or foggy. It is difficult to see low cars or any vehicle on the passenger side. The blindspots are major problems when preparing to change lanes. It is very difficult to see cars in the blindspot at night or during any rainy weather(the passenger side mirror is not enough). As you strain to see the car in the blindspot, you will ignore the cars in front and a front collision is possible. I wish I had bought the blindspot sensors and front collision sensors. I wish there was a retrofit. Because of the visibility problems, the Highlander is not the safest or easiest vehicle to drive. From what I know now I regret getting the Highlander without the blindspot and front collision sensors. It is very unsafe to accelerate too fast on the Highlander. If you accelerate too fast your grip on the steering wheel could be overcome and the front wheels will turn uncontrollably from side to side. You have to grip the steering wheel very tightly when you accelerate to maintain steering wheel control. You can easily lose control and crash by accelerating too quickly. I never had this problem on any car I have driven. It is a safety defect. I use a USB chip for my music and the audio just gets stuck and nothing happens. I cannot turn it off or reset it. I just let it alone and it just starts working again after a few minutes. I would fire the designers of the Highlander. I would never buy a car/suv/truck/van without blindspot detection. I would never buy my Highlander again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great vehicle with maker longevity
if you like a nice SUV ride, with excellent longevity this is vehicle for you.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Full-time grandma uber
Third row seat is best for small children
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value