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Used 2022 Tesla Model Y Consumer Reviews

3.9 out of 5 stars
50 reviews

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1 out of 5 stars

Disappointing and sometimes dangerous

Long time EV driver, 12/30/2022
updated 07/03/2023
2022 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
48 of 85 people found this review helpful

I have exclusively driven EVs for over 6 years so have plenty of experience as to what I should expect. The Tesla was provided as a low carbon company car. It is undoubtedly fast, has a great range, is low carbon and has some slick features. But... there is so much wrong with this car that cannot be forgiven. 1. Setting charging time and level to use off peak power prices. The process to do this is inexplicably and pointlessly difficult. If you have an EV tariff for cheap power from midnight till 4am you want to be able to set the car to charge then, simple? Er no. For whatever reason, with the Tesla you can set when charging starts, but not when it ends! Instead you have to use a poorly responsive slider to *guess* how much charge can be delivered in 4 hrs. You also have to charge the vehicle as a minimum up to about 40%, you cannot set the slider less than this. Why! As I have PV and batteries, that also charge in this 4hr window, this means that every time my Tesla demand to be charged beyond the 4hr window, it drains my house batteries. Other EVs don't do this, it's simple to fix, so just WHY? 2. Dangerous wipers and voice only control. Stripping out almost all buttons and dials and putting them all on a computer screen. Hmm, what can go wrong? For one, fiddling with the screen for more than a brief glance while driving is illegal. The driver also has to account for weather and driving conditions in deciding what is acceptable distraction from the road. This means that as a lone driver, you may not actually be allowed to adjust the radio, wipers, temperature or other settings from the screen. In theory you can use the voice controls, however, to do so you have to soeak in a clear unaccented voice and if you have a cold, a speech impediment, or a strong UK accent, these controls just don't work. For the wipers, you can get one or 2 swipes by pushing the left hand stick button. Auto wipers should work, however the auto setting is not very responsive to actual visibility through the screen, it is slow to activate, and slow to change speed. I have actually had to resort to pulling over dangerously in the rain, and setting the wipers to run continuously at the speed I think they will need for my whole journey. Initially the Y would only respond to an American accent! This seems to have been improved with push updates. 3. Constant bloomin updates. Every couple of weeks I seem to need to download gigabytes of updates. I have never experienced this with another EV. For whatever reason, my car, parked on the drive, near to the house, will not pick up my home WiFi. At the same distance, all other devices, and my last EV had no problem. This means that every update has to be downloaded using mobile data from my phone and a hotspot to the car. Each one can take 20-30minutes and burns though my monthly mobile data allowance. Then, while the car is updating it is again unusable for 30+minutes. 4. Door opening, the recessed handles can take 2 hands to open. You need to push one side and the pull the handle that protrudes. Not great if your passengers are carrying anything or for some reason have the use of only one hand. Also, sometimes the doors seem to remain locked unless the driver opens the drivers side door. When the drivers side door opens into traffic, and people want to get into the passenger side, this can be annoying. There may be a setting to override this, but I haven been able to find it yet. 5. Indicator clunky. Most cars have an intuitive indicator, up for right and the one swipe down to switch to left. This works on roundabouts when you need to change quickly from right to left indicator when exiting. The Tesla has a wierd 2 stage indicator, in 2 separate movements you need to cancel the first indicator, release, then initiate the second indicator. Neither change seems very responsive, the action is spongy, without the confirmation of a click to assure you it has activated or deactivated. This has led to several occasions where I have been honked at by other drivers, and left pedestrians confused as the indicator fails to activate on leaving a roundabout. In addition to the issues on roundabouts the indicator often seems difficult to cancel quickly after use while driving. Overall, while this is undoubtedly a low carbon company car, with the sort of range needed for regular distance driving, if you were to consider buying it yourself, the Tesla is expensive bling for people with more money than sense. There are plenty of other excellent EVs out there that have a good range, are safer to drive and far less expensive than this oversold status car. While the Tesla's range, economy and cost to run are fine, IMHO these are vastly out weighed by the negatives. I will be ditching this car and shifting to another EV as soon as possible

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

No AC on day 1 plus options you have to pay for

Mom, 09/19/2022
2022 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
21 of 38 people found this review helpful

I purchased a Model Y for $71,800. On day 1 we realized the AC wasn’t working well. On day 2 it went out and said I need service. The customer service rep also confirmed I need service. They could not get me an appointment for over a week! I also was looking for the remote pairing for my garage door and was told I needed to buy Homelink for an additional $377! I also looked for a charger to at least plug into my home outlet. As it turns out, it no longer comes with the vehicle so I had to order it and it still has not shipped.

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5 out of 5 stars

The Best Car We've Ever Owned

R.M., 11/26/2023
2022 Tesla Model Y Performance 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful

One year after purchase, and compared to 23 new cars purchased across our history, Our Tesla Model Y Performance is (by far) the best car we've ever owned. The fit and finish on the car is absolutely perfect, and the car has had no service requirements of any kind. We're planning ahead for the only two service items the car will need: rotating tires and filling the windshield washer fluid reservoir. The car was delivered to our house by Tesla, and the one upgrade we ordered (automated connection to our garage door opened) was installed at our home by a Tesla technician. For the past year, my wife has not stood at a gas station to fill the car, nor needed an oil change, nor any kind of scheduled service. At nearly 500HP, this car outperforms all of my previously-owned Corvettes and my Mercedes S-Class. We charge at home, so the car is plugged in overnight 2-3 times per week (like my iPad or my phone). In fourteen months, we've driven 9,146 miles, and the total charging cost has been $308.75 (compared to and estimated $2,625 in gasoline for the same driving). (All these analytics are tracked by the phone app.) The car has a magnificent sound system, a gorgeous interior, every electronic amenity you can imagine, and Tesla updates to car with new features at no charge every month. The car has the highest safety rating of any car, the lowest theft rate of any car, and allows remote monitoring through its eight cameras. The car also records video 360 degrees around the car when the horn is blown, or should an accident occur. It knows when we're approaching home and opens the garage door, sounds a chime when it sees the light has turned green, and shows a visualization of the road and all the cars around us as we're driving. The heat-pump keeps the car warm or cool when parked, so you never get into a hot or cold cabin, and it has a special "Dog mode" that holds a comfortable temperature when the dogs are left in the car while we duck into a store, including the ability to see the dogs on our phones using the internal camera. The security system also lets us see all around the car from the app. The navigation system is superb, using the large screen for tons of detail. Road trips are fun and easy, with the Advanced Autopilot essentially driving the car on Interstates and highways (under our supervision, of course) which seriously reduced fatigue, with the navigation mapping out charging options and times along the way, and every charger located at a good place to take a break or get a meal. We're planning to add another Tesla to our household this coming year, as there's nothing else that even close.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazing high-tech vehicle with a style!

Aya, 06/12/2023
2022 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful

Loved the car so much, drives very smoothly, the battery lasts very long! Very minimalistic interior gives the Miami vibes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My best ride ever! Love it.

VR, 05/24/2023
2022 Tesla Model Y Long Range 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful

The greatest thing for me personally now that I own a tesla, is that I don't have to go to a gas station. The convenience of charging at home is beyond words, love it. I installed the home charger myself from watching a youtube video. I drove it on trips from Seattle to Kelowna BC, no issues with charging, Tesla Superchargers are 1st class. The car drives great, love the acceleration, interior, the software, which keeps improving over time. Sound system, just wow. The seats are very comfortable, which is great for long drives. honestly, no complaints at the moment, great car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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