Used 2019 Tesla Model X Consumer Reviews
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We have a limited number of reviews for the 2019 Model X, so we've included reviews for other years of the Model X since its last redesign.
Promises Not Kept
Bruce, 05/11/2020
updated 11/18/2021
2018 Tesla Model X 75D 4dr SUV AWD (electric DD)
8 of 13 people found this review helpful
I bought the model X to replace a Santa Fe Sport which I loved. The SFS cost me $24,000 and I loved it. The Model X $100,000 and I loved the promises that the sales person gave me. First, let me tell you what I like about the car. I love the quick acceleration, The handling is excellent and the entertainment system and GPS is the best that I have had in any of the 30 or 40 cars that I have owned. That is about the extent of it. I bought the car prior to having a major surgical procedure that would lay me up for over a year. I thought the self driving would be a plus, allowing me to remain independent in my recovery. I paid for a completely self driving package which included a $3000 computer that would allow that. They told me that it would be installed in the next 6 months. After 14 months, I finally had the computer installed and it is still not completely self driving. If you allow it to take over, expect to run stop lights, side swipe cyclists and run over pedestrians. I thought that I would have free energy from my solar panels which regularly produced excess energy, but the car even when used just locally uses a huge amount of energy. The updates that were supposed to increase functionality are a joke. Instead of useful features, they send video games. I now own the world's most expensive video game system. The features that I thought would be useful such as the sentry system which records events on the car's cameras, I found kept recording events that did not happen. I would see events recorded and then take the car home, remove the thumb drive, put it in the computer and search files to no avail. I finally had an incident with a car that backed into me and left paint on the back bumper. I scoured the files to find nothing. Fortunately the damage buffed out. A recent update, supposedly allows one to view incidents on the car's computer screen, but, I will be damned if I can figure out how to make it work. Forget getting anyone to help with phone support. I used the sentry system when parking the car in a location for a week without charging capability. I left it with a full charged battery and returned to find only 20% left. Apparently, the sentry uses 200 watts which drained the battery. I barely made it home. Service is another issue. I have had to have the vehicle serviced numerous times. After a horrific experience at the service center, I have opted to have services done through the mobile service. It is a nice convenience, but not the most knowledgeable technicians. The wait time has decreased to about a week, but I have just rescheduled a repair for the third time. I had a key fail. Put in a new battery and it still did not work. The first time I had two repairs and the tech forgot to do the key thing. The second time, he called me to let me know that he was on his way. During the call, he developed uncontrollable coughing. He reassured me that he was not sick. Folks, we are in the midst of a pandemic. So...the car now languishes in the garage. It does not serve the purpose for which I bought it. I use it now only if I have to carry more than two passengers or large payloads. I use my Corvette C8 as my daily driver. It is much more fun to drive and seems to be much more reliable. Since I wrote this review 5 months ago, a few things have changed. First, I traded my Porsche for a 2020 Corvette which is now my daily driver. Not much has changed with the functionality. I continue to be frustrated with functions on the car which stop working and good luck trying to get help on this. U tube videos are all about a year or so behind the changes and there is no phone support. My best hope is my neighbor who has had Teslas since they first came out and is an electrical engineer. Update 11/2020. It has been 2 1/2 years since I bought this car and still no full self driving.
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Awesome vehicle
rayipsa, 10/30/2020
2017 Tesla Model X 90D 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful
Fast and fun to drive. Amazing view out the front windshield.
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Love this car!
mgd092907, 01/13/2022
2017 Tesla Model X 100D 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful
Everything about this car is amazing. Hi-tech, performant, and a head turner. My car is 4 years old and through software updates, it feels consistently brand new.
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unbeatable SUV experience
Jeriame, 10/26/2022
2018 Tesla Model X 75D 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful
I came from a 2021 BMW X5 and although it was better than most SUVs out there in fit and finish, it had its faults, especially with the driver profile mapping, the hydraulic suspension (always would return to mid setting and wouldn't allow lowest on highway) and how much gas it would burn through. Enter the 2018 Model X, and not just an EV with decent range, but a technology and innovation powerhouse. After selling my BMW, I was able to buy this vehicle for almost 10k less than what I spent on the Beamer. Although missing some of the newer features and the high supercharging speeds of the 2019+ models, it is definitely worth the money. No other EV can match the view from the "cockpit"- windshield glass that extends above and beyond the driver seat, allowing a unique view of God's Creation like no other vehicle on the market. Combined with autopilot, you can take long gazes out the large windshield at highway speed without risk of an accident. The back seats are well spaced and even the view from the middle row can feel very unique and special as you can recline the seat back and stare up through the top glass on the falcon wing door, as well as out of the side window. Plenty of legroom, except for the last two seats in the 3rd row, but the monopost middle row seats move forward, allowing more foot space without impeding the middle row passenger's leg room very much. Go ahead, don't be afraid of summoning the vehicle in a parking lot- but just be ready to jump into it when it gets near.. it still hasn't figured out how to stop without blocking traffic :)
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Exceptional car
Nevada Tesla Driver, 05/10/2019
2017 Tesla Model X 100D 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful
After owning this car for 2 years, it has been fabulous, fun to drive, and no issues. Mobile service for routine service also is great. After driving coast to coast, I experienced no supercharging stress. Chargers are everywhere along USA major routes. I never want to drive another type of car again.
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