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Used 2020 Porsche Cayenne Consumer Reviews

3.5 out of 5 stars
34 reviews

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We have a limited number of reviews for the 2020 Cayenne, so we've included reviews for other years of the Cayenne since its last redesign.

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Pros
Cons
5 out of 5 stars

Point and shoot SUV

Bob Martin, 12/23/2018
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
33 of 37 people found this review helpful

Unbelievable handling for a car of this size, that makes you feel it is smaller than it really is. Acceleration for the base model is more than adequate for my needs, making merging on the freeway effortless. Build and quality is immediately apparent when you enter this vehicle, just what you expect from Porsche. Me and my wife debate who gets to drive all the time. In this price segment for top tier SUV’s , there is no question the Cayenne is the right choice.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Not blown away

Mrturbo, 12/15/2019
2019 Porsche Cayenne Turbo 4dr SUV AWD (4.0L 8cyl Turbo 8A)
26 of 29 people found this review helpful

I have a 16’ and a 19 both turbos, the 16 has more of a raw feel to it which I like better. The 19 is so refined that without the sport exhaust feels like driving a Camry. What is extremely annoying is wind noise above 75mph, which the dealer said is normal. BS! Inexcusable on a car like this. And another big one for me is I can.t drive with the windows down, around 40 or so wind buffeting gets so bad it is unreal.

Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2019 cayenne customer review

Sam hong, 11/20/2019
updated 04/20/2020
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
52 of 60 people found this review helpful

I live MD. I bought the 2019 Cayenne from a Bethesda Porsche at 12/12/2018. 10 months later, I changed the cayenne to another car. 1. 2019 Cayenne has brake cracking noise, but there wasn’t no dealership who could solve this problem. I left my car with a dealer in Towson for nine days, but the same problem happened. The dealer at Silver Spring didn't even know what was wrong and had no answer. 2. There is a problem with the electrical system. For example, Auto Headlights do not work. I know at some point the Auto Headlight should work because I always drive the same road every morning and evening. 3. There is a bounce when the auto mission shifts from one to three. 4. Noise occurs at mufflers at a low speed of 5-10 5. Vibration is felt on the seat and the steering wheel when the air conditioner is operated. In addition to these problems, there were many problems, but I was so stressed out that I just had to switch to another car. But what's really amazing is that the cayenne I traded is sold at a certified used car in Porsche. If you sell your vehicle, sell your location tracker as a compulsory option, and sell your Maintenance program option, and don't give your customer a money back when they switch to another car due to a defective vehicle, I think it's a fraud. I think it was really the worst brand to sell the car, making a profit from the expedient, and the salesman sending a text message to the customer that he didn't receive the survey high scores that he asked for. I won't even buy a Porsche in the future, but I think I should boycott it now. The reason I raise this issue is to avoid other affected customers. I really hope you will consider it carefully. ps)If you want to buy Porsche in Maryland, avoid these two places. There are a lot of legal crooks. AD:11990 Rockville Pike, North Bethesda, MD 20852(Bethesda Porsche) AD:3141 Automobile Blvd, Silver Spring, MD 20904(silver spring Porsche)

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Nothing but problems from day 1

Debi M, 12/04/2019
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
42 of 49 people found this review helpful

I’ve been back for multiple problems at least 12 times...4 times in service...they said there aren’t problems. Took to a Porsche specialist, hooked it up to computer system and most things failed. Now dealer handed it over to “Porsche”. They had it for 2 weeks...no phone calls or communication. It’s a lemon. For $104,000 I deserve a replacement. Climate (AC/heat) don’t work, seat memory doesn’t work, engine timing off etc.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

The base car is great - well worth it

Lolina, 01/29/2019
2019 Porsche Cayenne 4dr SUV AWD (3.0L 6cyl Turbo 8A)
33 of 40 people found this review helpful

Porsche delivers a solid performing SUV that has the polish and finishes you would expect in a luxury SUV. The base features put the value right where you would want it. Materials, ride quality, ergonomics and overall fun all are there. Like all vehicles, nothing is perfect, which is why there is a choice. The Seats, including the upgraded premium seats, are a bit more firm than needed. The options to get the seats in the right place, however, are great. The ride is smooth and the suspension is solid. Trying to go slow though you do notice the slightly clunky transmission. The big complaint is, of course, the extras. As a base level, you get a car substantially similar to its competitors in terms of features. However, Porsche instance to charge for the absolutely most stupid things is silly. I picked one off the lot and it had Porsche crests in it for $495. Why would I pay for their advertising? You cant put aftermarket roof rails on, but it is an 800$ option and a number of things to change colors are just silly. Otherwise, air suspension and advanced features are simply a choice. Expensive but some are worth it. Overall, however, it was by far the best value for the money I could get a SUV in its class. I test drove everything from a RRS, a GLE, F pace, and others. I do truly enjoy it, I just wish Porsche would get off their proverbial high horse and not answer every question with "it's a Porsche". The Cayenne absolutely fuels the rest of the company and mostly it fuels it with base models and some features. "its a Porsche" is not a competitive answer... They could do better. Note: I have owned a 911 before so I am not new to the brand.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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