Used 2015 Nissan Murano Consumer Reviews
Comfy, High Tech Ride!
We have had the Murano for only about 1,000 miles now but very impressed so far and I will update if anything changes. Highs: Super comfortable in front and back. Love being able to remotely raise and lower seat backs. Perfect hight, no stepping up or down into vehicle. Design of the interior feels very high class and the large driver screen in front of the driver is fantastic. Acceleration is very adequate. I am actually enjoying the CVT transmission as it is so smooth. Handling has been very impressive, it corners more like a sedan. We are coming from a european car so we are very excited about the excellent reliability of these SAV's Lows: Engine is a bit loud at heard acceleration. Cheaper feeling door handles(especially with how high end everything else is, these should be steel). Passenger seat doesn't have as many adjustments as drivers.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Nissan Murano's Can Catch Fire
Horrible experience / Nissan chooses cost containment over consumer safety - Faulty ABS Actuator & Takata Airbags 6/5/15 - Nissan issues a STOP SALE condition related to ABS actuator concerns. Yes, ONE YEAR before the first reported fire. 6/07/16 - Nissan says they found out about the spontaneous combustion problem after getting a report of a fire in a 2016 Maxima on June 7. 6/07/16 - 08/24/16 - Nissan investigated and found several more fires. 7/12/16 - Our brand new Nissan Murano, less than 6,000 miles, caught fire due to faulty part - listen to the policeman, he nails it - faulty ABS. 7/13/16 - We notify Nissan of the concern - complete denial - "allegation". July to August 2016 - Concurrent with this activity, as part of active field monitoring, Nissan became aware of, inspected and confirmed several additional incidents of thermal damage to the subject vehicles. 7/14/16 to 8/26/16 - What a battle - daily exhaustive effort for justice - Nissan denies problem exists - blocked by Nissan Consumer Affairs 08/13/16 - Nissan North America's - Derek Latta Manager - Technical Compliance - files defect information report with National Highway Traffic Safety Administration / Recall Division - May Lead to Fire 8/24/16 – Based on the foregoing, Nissan determined that a safety related defect exists, and decided to conduct a safety recall campaign to remedy this issue. 8/24/16 - Nissan decided to recall the cars on Aug. 24, according to documents. 8/26/16 - Nothing left to do but settle. Lost our shorts by settling with insurance company 8/30/16 - Grass roots effort to warn others of the danger 9/02/16 - Nissan finally reports problem to the US Government (NHTSA) 9/8/2016 - LEXINGTON, SC - 2015 Nissan Murano - WHILE THE VEHICLE WAS IN PARK AND AWAITING A TOW TRUCK, IT CAUGHT FIRE. 9/14/2016 - WEST ORANGE, NJ - 2015 Nissan Murano - THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY 9/09/16 - Nissan recalls 134,000 vehicles for fire danger - tells Murano owners to "park outside away from structures, vehicles and humans" 9/11/16 - Nissan said in a statement that it will send owners a letter this month notifying them of what to do. 9/22/16 - Arlington Heights, IL - dealership burns from Nissan Murano ABS overnight fire. 10/07/16 - we received our undated recall letter in the mail. "Your vehicle may catch fire." 10/14/2016 - CHARLOTTE, NC - 2015 Nissan Murano - THIS CAR CAUGHT FIRE WHILE PARKED IN THE GARAGE WITH THE KEY OUT, BURNING DOWN THE HOUSE OF [XXX]. 11/20/16 - Frisco, TX - 2016 Nissan Maxima ignites in mall parking garage. Owner, and pregnant wife, return to find car engulfed in flames. No ABS warning lite. 11/22/16 - received a call from a Nissan Murano owner, in the South, who's Murano caught fire. He lost his garage and part of the house. 11/22/16 - ironically, same day, Nissan called and offered to open our case. 5 months after notification of the fire danger & they proclaimed "not our problem". 12/10/16 - received email from Nissan Maxima owner whose car ignited on 11/20/16. Pregnant wife onboard. 12/15/16 - received Nissan Recall mailed notification. 5 months after fire. Undated, no post mark. Classic. Second notice as vehicles continue to ignite across the country. 12/21/16 - in a strong arm tactic, Nissan has given us until 01/06/17 to settle with them. David & Goliath. 12/22/16 - Georgetown, TX - 2016 Nissan Murano catches fire in family driveway. 01/05/17 - Lilburn, GA - Nissan dealership service center burns down due to Maxima ABS related fire. 01/10/17 - Nissan refuses to work with us on a settlement agreement and retracts their earlier offer leaving us with nothing. 01/10/2017 - now they are just messing with us, the same day they rejected the settlement, got another recall email - "the Antilock Brake System (ABS) actuator may leak brake fluid and create an electrical short and may lead to a fire. " They continue to burn! 02/07/17 - spoke with Kim (no last name or number) at Nissan North America regarding Recall PC375. No help. When asked why letters to the CEO and VPs of Post Sale & Quality Assurance go unanswered, she said, "because they are not customer facing." Says it all right there. 02/28/17 - Nissan named in Takata Airbag suit - Nissan Knew of Takata Airbag Hazard for Years, Suit Says - Plaintiffs in a class action say internal documents from Nissan show that they continued to use the flawed parts to save on costs. The fresh allegations against Nissan point to a far deeper involvement by the automaker. [non-permissible html content removed]
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- SV 4dr SUVMSRP: $8,49517 mi away
- SL 4dr SUVMSRP: $11,75015 mi away
- SL 4dr SUVMSRP: $13,45012 mi away
ALL PROBLEMS FIXED
Replaced transmission at 1800 miles, and power tailgate would not open at times, after 3rd fix, no problem since. One of the most comfortable card on the road. Happy with the Murano Platinum and would buy again
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Oh so close.....
We have 26,000 miles on our leased 2015 Nissan Murano. So far the vehicle is very comfortable with plenty of power, minimal interior noise and gas mileage isn't bad for a vehicle of this size. The list of features on our Platinum model is good. I will say the absence of automatic windshield wipers is strange with the list of options included on this vehicle. I like the around view camera, but feel front and rear parking sensors would be more helpful in most situations. The very low beep sound of the rear cross traffic alert is useless. The blind spot monitor lights flash when someone is coming when backing up. If you are backing up why would you be looking at the monitors built into the A pillars? My biggest complaint is storage in the center stack. The small change compartment houses the USB port and isn't big enough to hold a phone. You also cannot close the lid when you have a phone plugged in. This will be a major pain now Apple Car Play has been added for 2017. The paint quality is not impressive. There is a lot orange peel in the metallic red paint (or clear coat), especially on the doors. You will not see a clear reflection on this vehicle. The paint on my VW GTI is in a different league compared to the Murano. So far we haven't had any mechanical issues. We do he a random surging/sputtering from the CVT when driving at very low speeds (under 20 MPH) and when you are giving it very little gas. I have read online we are not the only ones experiencing this with the 2015 Model. Hopefully this isn't a start of a transmission problem. So overall we really enjoy our Murano and with a few changes/additions this would be a great vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
My New Baby "WHISPER" 2015 White Nissan Murano
I loved this car. I use to drive a Chrysler Pacifica which made me fall in love with mid-size SUV's. The Nissan Murano EXCELS by LEAPS in comparison. The body style is extremly futuristic yet very classy at the same time. The interior of the car make you feel you are in a BMW , or Lexus. The only complaint is the design of the hood tend to have a glare on extreme sunny days. ALSO ............... Because I decided to purchase the Cashmere (Bleach Color) Interior it is a challenge keeping it clean, but the color is SOOOOO BEAUTIFUL with those luminating enterior lights it is worth the effort. :-> NISSAN........... YOU HIT IT OUT OF THE PARK!!!!!!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value