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Used 2009 Mercedes-Benz M-Class Consumer Reviews

4.1 out of 5 stars
42 reviews

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Cons
5 out of 5 stars

Simply the best...

Don, 04/14/2009
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
13 of 14 people found this review helpful

Traded in our Landrover and we enjoyed the LR3 while we had it. We drove all the other competitors in this price range. The general overall feel and construction of this suv will impress you. It is on a whole different level when you compare to the others. The lexus felt like a toy....We had two BMW's prior this purchase and wanted something different. I cant believe anyone would choose the RX Lexus over the MB.

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1 out of 5 stars

Piece of Junk

dickaca@gmail.com, 03/01/2017
2009 Mercedes-Benz M-Class ML320 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
30 of 35 people found this review helpful

Never buy a Mercedes. They are not reliable mechanically. The SUV spent more time in the shop than on the road. Diesels are not the way to go because you will have to replace the DPF filter at a cost of 4500 to 6500 dollars. Short trips the kill the DPF filter faster. That is almost half the value of the SUV. Mercedes should be sued for allowing this piece of junk on the road. I will never own another Mercedes again. The diesel engine which you can Google and read about is junk. The engine is an OM642. The engine oil is 10 dollars a quart and it drinks it at a rate of 1 quart every 1500 miles. Do the math on that one. The urea tank heater will fail which is 1500 dollars. I think it is also a bad great idea to not have a spare tire either and no place to put one.

Performance
1 out of 5 stars
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3.75 out of 5 stars

Very finicky car

victor, 07/02/2010
2009 Mercedes-Benz M-Class ML550 4dr SUV AWD (5.5L 8cyl 7A)
11 of 12 people found this review helpful

Like many German cars, this has its quirks. The navigation is tough to get used to, but that's not what's most curious about this car: at elevation about 10,000 feet, the nav shuts off! It displays a warning and becomes inoperable. Mercedes says it affects so few people that they won't fix it. So if you drive in the mountains a lot (we live in Colorado) and want to use this car in high elevations, keep this in mind. As importantly, keep in mind that Mercedes refuses to spend the time reprogramming the nav systems. Maybe they outsourced that part to Japan...

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5 out of 5 stars

My Little Work Horse

Christine Turner, 08/27/2020
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 5 people found this review helpful

I absolutely love this SUV... with over 200,000 miles its still going strong... I feel totally safe while driving this vehicle. Has never given me any problems!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.88 out of 5 stars

Best Decision I've Ever Made

alessing, 05/09/2012
2009 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
18 of 23 people found this review helpful

Usually, when it comes to SUV's, I'm a Ford guy. Their SUV's feel like trucks and I like that... I never imagined myself driving a crossover. Until now. The wow factor is instant when you see this SUV. Inside and out it is just fantastic. Faster than my old V8 with better MPG's and no problem towing our 22 foot boat. I've owned a Hummer H2 in the past and I'll be the first to admit that his Mercedes is an off-road legend in hiding! I love it. It's perfect for the whole family. All 5 of us (plus 2 dogs.)

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