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Used 2015 Mercedes-Benz GL-Class Consumer Reviews

3.3 out of 5 stars
39 reviews

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We have a limited number of reviews for the 2015 GL-Class, so we've included reviews for other years of the GL-Class since its last redesign.

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2 out of 5 stars

An amazing value when purchase used!

Drew, 11/22/2017
updated 08/11/2023
2014 Mercedes-Benz GL-Class GL550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
27 of 31 people found this review helpful

Update: In the last twelve months this vehicle has needed $18K in various repairs, most of which had to be performed by M-B due to proprietary parts. Very glad I bought an extended warranty through USAA. Much as we've enjoyed it, I can no longer recommend it due to the enormous maintenance/repair expense. I bought a 2014 GL 550 w/ 40K miles in 2017 for $55K (original MSRP $95K in 2014 -- sharp depreciation!). Had been part of MB's certified vehicle offering. What a spectacular vehicle for the money! This big MB is so fast, and handles so incredibly well that I find Texas's top, 80-mph speed limit to be frustratingly low. Although intended for the US market, this twin-turbo V8 with wide, performance tires would be more at home at much higher speeds on Germany's autobahns. The brakes are every bit as impressive as the engine. In addition to almost preternatural performance for such a big vehicle, the interior comforts are also great, starting with the Harmon Kardon stereo, but also the massaging, heated & cooled seats, and triple sunroof. I'm not a fan of the cumbersome navigation system, however, and children over twelve are uncomfortable in the third-row seats. Finally, the MB dealer here in San Antonio has been delightful to deal with for routine maintenance.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

"Nothing but the best" what a joke

Grace Ann, 08/29/2015
2015 Mercedes-Benz GL-Class GL 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 7A)
36 of 42 people found this review helpful

The GL450 has so many problems, that dealers across the country and head quarters do not know how to fix, the customer frequently hears "we have no idea what is wrong or how to fix your problem." I had a Lexus LX 470 and as soon as I can get the Mercedes out of the shop, they have had it for 9 days, I am headed for Lexus and trading it in. The vehicle backfires on every cold start, a very dangerous situations. "Nothing but the best, the safest, technologically advanced;" far from it. Mercedes you are better than this. Step up your game and your customer service response. I was told today by Mercedes corporate customer care group "they had no idea when they would have an answer or solution to the backfire problem. When I said do you think you will know something by December, the regional claims manager stated "I have no idea." "Nothing but the best?" I will never recommend or buy another Mercedes.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Mercedes 2014 Gl 450 -- it died a short death!

ghergenroeder, 05/29/2014
updated 06/01/2022
2014 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
33 of 39 people found this review helpful

At 75,000 miles it died. 2 cylinders went bad. Mercedes wanted $30,000 to fix it. I proposed a 20% discount on a new one and Mercedes said "NO". No more Mercedes for me -- no value the $80,000 that In originally spent. I replaced it with a Lincoln Aviator.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2014 mercedes gl 450

Andy, 01/29/2022
2014 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
11 of 12 people found this review helpful

If you are looking for a lemon or a garbage buy one . I own a 2014 . Within 3 years I spend $26000 to keep it runnin until the engine die completely and the dealer ask me $33000 to put a new engine on it. All kind of problems from new cylinder head , camshaft, valve, water pump, radiator, coil, heater core, air shocks, cooling hose, when I thought I was finish the engine die. I come to find out all of them give the same problem. Soon or later you will need a new engine. Be aware ask any shop that fix those trucks. Any salvage yard wants $12000 for a used engine. Do your homework before you buy any of those lemon truck. 2013 to 2017 and good luck if you own one.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2.63 out of 5 stars

You will think this is SUV is awesome if you haven't driven a lexus ever...

Udaya Liyanage, 03/28/2015
2014 Mercedes-Benz GL-Class GL550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
28 of 34 people found this review helpful

I own 2014 GL550 for more than a year now. At best, this is an OK SUV. This is my second and last GL. MB does not have the reliability, built quality or attention to detail to warrant the price tag and more than $10k premium over other SUVs. GL is annoyingly unreliable. Keyfob stops working when it gets cold. You can get stranded outside your car in a cold night if your keyfob happens to get cold for whatever reason. Disctronic plus and Presafe features stop working in the middle of driving when it's rainy or snowy outside, when you need them most. I reported to MB customer service and dealership to no await. Other owners seem to have similar annoying problems they get used to. Why pay 100k?

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