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Used 2017 Mercedes-Benz E-Class Consumer Reviews

3.8 out of 5 stars
66 reviews

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2 out of 5 stars

MB Makes Strategic Mistake with E Class

John Barenson, 08/30/2017
2017 Mercedes-Benz E-Class E 300 Sport 4dr Sedan (2.0L 4cyl Turbo 9A)
14 of 15 people found this review helpful

I have been a loyal BM owner for the past 15 years. Aside from owning or leasing MB's we have also had our share of BMW, Audi & Porsche. Needless to say that we are suckers for German Engineering. During this time I can recall that we always had an E class in the household foe us to drive. We currently have a 2015 E350 coupe which we all absolutely love. Upon bringing our vehicle to get service at our local MB dealership we were provided with a 2017 E300 as a loaner for a couple of days. Wow! I do not know where to start. Let me start by saying that the previous generation E class was by far the best MB ever produced. In total we had 4 of these vehicles and never had an issue with any of them. They were still built like mini tanks. Unfortunately, my first impression of the new 2017 E is that it drives like a hybrid. It is a complete and utter travesty to put a 4 cyl engine into this car. Newsflash MB, the E class is not your entry level model. But it gets worse as the vehicle I was provided had only 2k miles on it and parts of the dash were not assembled correctly and still had clear glue residue on the wood and plastic areas. And yes, lots and lots of plastic. The dash and console are very flimsy and have way too much movement when applied minimal pressure. This will be an issue with rattles in the future. The gauges are facing outward instead of inward which posed a problem while driving. Overall, the dashboard does not flow at all. It is 2 gauges with a big screen in the center. Very original. Can say for the rest since I only had the car for a few days but I was sure happy to receive my car back. I am still scratching my head guys. Sure enough sales on this model will be severely impacted by the poor quality of materials, engine choice, and performance. Expect a redesign and engine modification in 2 years.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
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2 out of 5 stars

2017 Mercedes Benz E300

Ed, 09/30/2016
2017 Mercedes-Benz E-Class E 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 9A)
79 of 92 people found this review helpful

I've had quite a few E Class Mercedes, but just tested the new 2017 and won't consider it. It is only available with a tiny, 2.0 litre 4 cylinder, about half the size of the prior E Class models sold in the US. If you are not a car person this might be ok, but I'm interested in the mechanical side of the car and this one is a loser! Under hard acceleration the car is "screaming" under the load. While MB is trying to trick customers by added two speeds to the tranny, you can't disguise the characteristics of the 4 cylinder. Open the hood, it makes the typical 4 cylinder noise. If I wanted a car with a tiny standard engine (no options) then why not get a Hyundai Excel or similar? There are AMG models coming, but only with the so called "sport" styling which is anathema to MB purists, not too mention who needs that much horsepower. A 300 HP six like Audi or BMW offer, in addition to their 4 cylinder offerings is fine. A smooth refined 6 is appropriate in a car in this class. I am aware that in Europe small engines are the norm, even in the E Class, but at least you can get a diesel that is better than the 2.0 "mouse motor". If you like cars, I'd steer clear of the 2017 E Class. Wonder what compromises MB thought they were making to make this engine mandatory. One more thing, it's a gas hog also. 24 mpg rating, my E350 with 61 HP more and faster acceleration gets 23 mpg, So what benefit does the buyer get to live with a new E class that's noisier and slower than the outgoing model? One mpg! Not a good trade off in my opinion.

Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

2017 leftover

Michael444, 01/02/2019
updated 01/04/2021
2017 Mercedes-Benz E-Class E 550 2dr Coupe (4.7L 8cyl Turbo 7A)
8 of 8 people found this review helpful

I got this at the end of October. It was a leftover that never sold. It was a black on black E550 loaded with the level 3 premium package, sports seats, etc., etc. Traded a 2011 E350. By far this is the most fun car I've ever driven. It fast, solid, heavy yet light and extremely agile. It only has 3,000 miles so far...but it runs very strong and has no issues. If you;re looking for great gas miles do not buy this car...but I did get 27 mpg going to Vegas and I didn't drive slow. To me...the fun and feel of being in this car offset the price of gas.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2017 E 300 4Matic CPO - Very Nice!

Hazzler, 02/28/2018
updated 09/01/2020
2017 Mercedes-Benz E-Class E 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
8 of 8 people found this review helpful

This is my 2 1/2 year update. I sold this car but in total put on just over 54,000 miles. I only had one warranty issue, which was the park pilot function. It stopped working and my M-B dealer fixed it quickly. Every service was performed per schedule and I had use of a no-cost loaner car at my disposal. Alternatively I had the use of the M-B dealers customer service lounge which included refreshments, work areas, etc. Overall, I would give my experience with this car 5 stars.I have now semi-retired due to health issues so I no longer have the need of an M-B vehicle for my job...I have a 1995 Miata for my daily around town driving! This is my 1 year update...forgot my 6 month...ha. So far I have brought my car in for the standard 20K (B) and 30K (A20 services...I have put 20K on the car in the first year of ownership. No unexpected issues, just regular service. All of my original impressions hold true...this is a well engineered car that has some very nice touches. I have decided that if I go with an MB again I will get the V6 or AMG version...the turbo 4 is fine for commuting, but I have a heavy foot and like speed. I do have a bone to pick with MB about their Mercedes Me app...it is awful...it fails to work on a consistent basis for the simplest, and most used feature...remote starting. If it works 50% of the time I'm shocked...seriously, hire some tech weenies and get it fixed! Otherwise, this is still a solid car. The driving dynamics are fine for what it is (luxury mid-sized car) and the ride with the air suspension is amazing. I bought my E300 4Matic as a CPO vehicle as I put 25 - 30K miles a year on my car. My car was purchased with 10K on the clock at 1 year of age, so with the 2 extra years of unlimited mileage warranty I added on top of the 1 year unlimited mile CPO warranty, I should be good until 2021 at least...and the original owner took the massive depreciation hit! I have driven the car a little over 1K miles so far without issue. My car came fully loaded with the P3 package, air ride and other goodies...the only major option missing was the very expensive $ 4.5K sound system upgrade...the standard upgraded sound system sounds good to me. I don't understand the hate for the Comand system...it is quite intuitive and I really like the controls on the steering wheel...I can control the sound system with the right hand control and never let go of the wheel...you don't have to use the center console Comand controls...and I am 56 years old and started out with stone age 70's era electronics, so go figure. I have enjoyed the Distronic system...it is quite handy on business trips...I mind the car of course but it does a good job of pacing other cars, performing freeway turns, etc. on its own. The seats are extremely comfortable and fully adjustable. The storage is fine...if I wanted more storage room I would have bought an SUV...and as noted by one reviewer, the rear seat folds down completely and offers a lot of room in a pinch. Regular maintenance costs will be high...but it is an M-B and you should have know that going in...ALL luxury vehicle maintenance costs are high. I will update this review at 6 months of ownership to see how all the electronics are holding up. Right now I am completely satisfied!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

My lousy benz

Todd, 05/02/2018
2017 Mercedes-Benz E-Class E 300 Luxury 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
13 of 14 people found this review helpful

The brakes screech badly, the blower motor had to be replaced, the windows don't work properly, and the engine is loud. I thought I was purchasing a quality vehicle. Guess not

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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